Ratings based on 430 Verified Reviews

3.8 out of 5
73% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Katherine

Posted Mar 29, 2017 on Hotels
Comment from Hotel Management
Apr 8, 2017 by Charity, Hotel Management
Thank you Katherine for the 5 star review! April Hopkins Guest Service Associate
4 out of 5
by A verified traveler

Posted Mar 29, 2017 on Hotels
We stayed in one of the chalets, and although a bit worn looking, it was comfortable and peaceful and we enjoyed our stay very much. We had dinner Ducey's Bar & Grill and the sevice and food were both really good.
Comment from Hotel Management
Apr 8, 2017 by Charity, Hotel Management
Thank you guest for taking the time to leave us a review! We are in the process renovating our chalets as they are a bit worn as you've stated. We plan to have this project completed by the end of this year 2017. We are glad to hear that you enjoyed one of our two restaurants on property during your stay. Best Wishes, April Hopkins Guest Service Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, CA

Wife's Birthday

Posted Mar 28, 2017 on Orbitz
Location: Perfect location. In the back of the area and was quiet. Close to Ducey's Restaurant for meals. Market close by also.
Staff was very helpful and pleasant. Gave us a free fire log since it was my wife's birthday. Cabin was clean and well equipped. Excellent place to stay and very relaxing. All the amenities of home.
Comment from Hotel Management
Apr 8, 2017 by April Hopkins-Guest Service Associate, Hotel Management
We are pleased to hear Bear that you and your wife enjoyed your recent stay at the Pines Resort for your wife's birthday celebration. We look forward to your next visit to the Bass Lake area!
5 out of 5
Recommended
for Everyone
by A verified traveler from puerto rico

Excelente

Posted Mar 26, 2017
Super, comfort, close to atracción, activities close
Comment from Hotel Management
Apr 8, 2017 by April Hopkins-Guest Service Associate, Hotel Management
Hi Joel, We are please to hear that your recent stay with us was comfortable and that you enjoyed our proximity to attraction and activities in our area. Best Wishes!
3 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place to stay beside the lake !

Posted Mar 25, 2017 on Orbitz
Great place for family and friends to stay! It's a great area for fishing and boating!!
Comment from Hotel Management
Apr 8, 2017 by April Hopkins-Guest Service Associate, Hotel Management
Thank you guest for taking the time to leave us a review! We're glad to hear that you enjoyed the lake activities.
4 out of 5
Recommended
for Everyone
by A verified traveler from hawthorne,ca

Lake cabin

Posted Mar 19, 2017
It's 5 miles from the city . The hot tub was not working when I was there but overall it's a really good place to stay at again . Kid friendly and they have a bascketball court and tennis court which I wish I would have known for the kids so we could have brought are basically basketball. Beautiful lake cabin . It's like hour away from Yosemite.
Comment from Hotel Management
Mar 23, 2017 by April H. Guest Service Associate, Hotel Management
Hi Cindy we are so glad to hear that your stay with us enjoyable! As you mentioned we do have basketball courts and tennis courts on property with rental equipment available from the front desk at no charge. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location!

Posted Mar 18, 2017
Pros: Proximity to Bass Lake, in beautiful natural surroundings. We had a great marina and lake view (costs more but worth it if you can afford)
Location: Rent a boat on the lake. Visit the little store if you need supplies. Yosemite is a long drive to valley floor but a must do. Good Mexican place near.
I went to this hotel twice in recent weeks. It didn't seem quite as friendly and welcoming as my previous hotels in Fresno and Oakhurst, but staff were helpful when I had questions. Basically it is a great set-up for a vacation and we were sorry we didn't get more time there. If not too hot, try for a chalet with fireplace - that was special and romantic and relaxing.
Comment from Hotel Management
Mar 23, 2017 by April H. Guest Service Associate, Hotel Management
Thank you Bex for taking the time to leave us a review. We are pleased to hear that your recent stay was relaxing and that you got to enjoy one of our chalets. We hope to see you again on your next Bass Lake trip.
5 out of 5
by Sartaj

It's a very good getaway

Posted Mar 16, 2017 on Hotels
Nice and comfortable stay
Comment from Hotel Management
Mar 23, 2017 by Charity, Hotel Management
Hello Sartaj, We are pleased to hear that your recent stay with us was so enjoyable. Best Wishes, April H. Guest Service Associate
2 out of 5
by A verified traveler from west linn oregon

Surprise, we're not in the lodge

Posted Mar 16, 2017
Pros: Leaving
Cons: Fix the bathroom. Clean up and modernize the cabins. Provide internet connections and modern TV options.
Location: It was close to Yosemite.
When I made this reservation i expected our lodgings to be in the lodge. The photo shown by expedia shows a lodge, not cabins. The cabin we were assigned was out of the way and difficult to get to because the cabins are arranged without posted directions. The wireless connection was terrible. Although the staff was polite, basically they had no business calling what they offered wireless. Again, expedia, I expected to stay in the lodge, because that is what the photo showed.
Comment from Hotel Management
Mar 23, 2017 by April H. Guest Service Associate, Hotel Management
Hello Bev, We apologize that your recent stay was not what you expected. We are renovating our chalets which this project will be completed by the end of this year. We have been experiencing some WIFI issues which we are addressing. The rooms in our lodge are called suites; we will look into which photos are placed for our rooms types so that we may make changes as needed this won't happen again.
5 out of 5
by Ana

Posted Mar 13, 2017 on Hotels
love this place price to stay is reasonable kids love it! perfect getaway spot.
Comment from Hotel Management
Mar 23, 2017 by Charity, Hotel Management
Hi Ana, Thank you for leaving us a review we are glad to hear that you enjoyed the resort. We look forward to your next stay with us! Best Wishes, April H. Guest Service Associate