Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Beautiful town, nice location

Posted Aug 23, 2015
Mammoth Lakes are just a beautiful small place to visit. The hotel was very spacious, offered free parking with in and out privileges and the room was clean and polished. Very happy with our stay.
4 out of 5
Recommended
for Families
by A verified traveler from Norfolk, VA

Spotless accommodations in a peaceful setting

Posted Aug 20, 2015
Pros: Location is amazing, staff is friendly, rooms are very clean and beautifully appointed.
Cons: Bed not comfortable as expected and fridge DREADFULLY noisy. Loved all else about the hotel, but it's mpossible to sleep with a jet engine in the room
Checkin could have been a bit more expedient, but they were having issues with the credit card machines…I suppose it couldn't be helped.The location is remote and it's a long drive to get there, so it would be wonderful if they'd take a cue from some of the other elite hotels and offer a beverage upon checkin. The bartender out by the pool was AWESOME :) Since we had a late afternoon arrival, it took a bit for us to get down to the pool. Matt, even though it was time for his shift to end stayed to make sure that we had a good meal and beverages. He really was friendly and went above and beyond to provide an excellent experience for us!
Comment from Hotel Management
Aug 26, 2015 by Patrick, Hotel Management
Thank you for your great review. Due to your name recognition Matt will be recognized throughout the building, and is i the running for employee of the month. We apologize about the CC machines. A security update by one provider stopped allowing our CC authorizations. I appreciate your understanding. Be Well! Patrick
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
Hotel molto carino e caratteristico posizionata in centro città e nelle vicinanze degli impianti . Struttura in legno molto in stile
Comment from Hotel Management
Aug 26, 2015 by Patrick, Hotel Management
Thank you for choosing the Westin Monache! We enjoy all of our international guests. I hope you had a safe trip back to Italy! Please come back and enjoy Mammoth Lakes again! Be Well! Patrick
3 out of 5
by A verified traveler from london

Below European Westin standards - OK overall

Posted Aug 10, 2015
Being used to proper 5 star Westin"s in Europe and other locations woldwide, this hotel will disappoint somewhat if you are expecting that. It is well flagged as 4 star though. We had a couple issues with service (room not made up and toilet malfunction) but dealt with promptly. Gym was big disappointment - machinery featured in pictures was not there (this is really misleading) and only strength equipment was a single bench with dumbells up to 50 lbs
Comment from Hotel Management
Aug 21, 2015 by Patrick, Hotel Management
Thank you for your business. I appreciate the feedback. Our Westin Workout facility is in proportion to the size of the property. It can be small and there is only a few machines. Luckily, most of our guest can get their exercise hiking, biking or fishing within a short walk or drive from the property. Since you made your reservation through Expedia, I don't know what pictures you get to see; we have no control over their website. Thank you for business. Be Well! Patrick
5 out of 5
Recommended
for Everyone
by A verified traveler from Cameron Park, CA

Fantastic Natural Beauty

Posted Aug 7, 2015
We spent two nights in August enjoying the incredible natural beauty of the area. Sights and hikes were fantastic, but the restaurants in Mammoth were sub-par for a resort area.
Comment from Hotel Management
Aug 18, 2015 by Patrick, Hotel Management
Dennis, thank you for the comment. This area is spectacular especially if you have the time to spend outdoors. I haven't heard many complaints about the overall quality of the Mammoth Lakes restaurant community, I am sorry for your experience. Be Well! Patrick
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Aug 4, 2015
Forest view from hotel room and restaurant fabuloud. New hotel, very clean, modern, Well organised, excellent parking facility, though expensive to very expensive ($$$-$$$$)
Comment from EPC
Aug 25, 2015 by Patrick, EPC
Thank you for your review; I am sure others will find helpful. Please come and stay with us for the coming ski season. You will again enjoy your stay! Be Well! Patrick
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Good enough to stay in the area. However food choice is very limited inside and around the hotel.
Comment from Hotel Management
Aug 6, 2015 by Patrick, Hotel Management
Thank you for your score. I appreciate your business Be Well!
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Posted Jul 27, 2015
Pros: Location, comfortable rooms, friendly staff
Mammoth Lakes is a great alternative place to stay to Yosemite Valley although it is a 2 hour drive. The Westin has a very relaxed atmosphere and is in a great location.
Comment from EPC
Aug 5, 2015 by Patrick, EPC
I am happy to read you enjoyed your stay! Thank you for your business!
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate, New York

Posted Jul 25, 2015
Pros: The more than courteus staff.
Cons: Can't imagine.
Location: Convenient to shops, restaurants and FREE town shuttle service besides the hotel shuttle service.
We stayed for 3 days and enjoyed bus service to Yosemite and touring the local area. Everyone was so helpful, no matter where we went.
Comment from Hotel Management
Aug 5, 2015 by Patrick, Hotel Management
Thank you for your score. I appreciate your business Be Well!
5 out of 5
Recommended
for Everyone
by A verified traveler from Amstelveen

Top hotel

Posted Jul 22, 2015
Pros: Het hotel zelf en het zwembad
Cons: De bedden mogen harder.
Location: Er wordt ontzettend veel gefietst. Een aanrader is om fietsen te huren en van de bergen af te dalen.
Echt een geweldig hotel. Schoon. Ligging prettig. Alleen mogen de bedden iets harder zijn.