Ratings based on 116 Verified Reviews

4.4 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Amazing experience. Beautiful main lobby area with fireplace and couches. Fire pit outside even provided s’mores. Wish we could have stayed longer
Comment from Hotel Management
Nov 20, 2017 by General Manager, Hotel Management
We appreciate your review of your stay with us and are happy your family enjoyed gathering around the fire pit at night for S'mores. This is always a favorite of our guests, and we are delighted you had fun. We hope you will come back to The Ridges Resort & Marina for more family outings in the future. Thank you so much, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Aug 23, 2017 on Orbitz
A/c needs shield to direct up away from bed. It was very cold draft for anyone in bed near A/C. Food was very average. No lake tours available for less than 25 people.. was disappointed not to tour lake. Hope they get better and place is beautiful.
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Marilyn, we appreciate you staying with us and providing feedback. We are sorry your visit was less than ideal, and we hope to welcome you back to experience our hospitality and service the way you should have this time. Thank you so much, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice resort -

Posted Aug 23, 2017 on Orbitz
Cons: bathtubs need to be resurfaced - pretty ugly looking
usually go a little more luxurious for our golf/spa trips but being right at the lake/marina made this spot an ideal location.
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Thanks for taking the time to share your experience at The Ridges Resort & Marina. We agree that the fresh mountain air and crystal clear water of Lake Chatuge make our location one of the most beautiful in the state. We hope you will visit us often. Thank you so much, General Manager
5 out of 5
by Brian

LOVED IT!!!

Posted Jul 15, 2017 on Hotels
Very clean. Beautiful view. Great staff.
Comment from Hotel Management
Jul 17, 2017 by James, Hotel Management
Brian, thank you for taking the time to share your stay at The Ridges Resort & Marina was ideal. We look forward to welcoming you back to the beautiful Blue Ridge Mountains of North Georgia and to our hotel for another outstanding experience. Thank you so much, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples, Florida

Nice hotel on the lake

Posted Jun 29, 2017 on Orbitz
Pros: Staff
Cons: Updating of the rooms and facilities
Really enjoyed out stay. Very friendly staff and great location. Only stayed one night, but would have loved to stay longer.
Comment from Hotel Management
Jul 1, 2017 by General Manager , Hotel Management
Soren, thank you for taking the time to share that your stay at The Ridges Resort & Marina was ideal. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. We are excited about our renovation and hope to come back to the newly renovated property. Thank you so much, General Manager
5 out of 5
by Karen

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 21, 2017 by James, Hotel Management
Karen, thank you for being our guest at The Ridges Resort & Marina was ideal. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thanks again for the 5-star rating and we hope to see your again soon. Thank you so much, General Manager
5 out of 5
by Gerry

Great trip!!

Posted May 21, 2017 on Hotels
It was awesome! Loved the rooms and the decor! Everyone was extremely nice and very helpful.
Comment from Hotel Management
May 23, 2017 by James, Hotel Management
Gerry, thank you for the fantastic review of The Ridges Resort & Marina. It’s our pleasure knowing you had an excellent experience and that your comfortable room and our wonderful associates made your stay even more memorable. Your feedback is much appreciated, and we hope you are already planning your next visit with us. Thank you so much, General Manager
5 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
Beautiful resort, friendly staff, clean and well kept. Plenty of casual sitting areas decorated in comfortable cabin like atmosphere. Staff is awesome. No on site restaurant/café.
Comment from Hotel Management
May 3, 2017 by James, Hotel Management
Thank you for choosing to stay at The Ridges Resort & Marina! We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel, especially with the service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon. Thank you so much, General Manager
5 out of 5
by Diane

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
Apr 23, 2017 by James, Hotel Management
Wow - Diane, thanks for the excellent feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at The Ridges Resort & Marina, and we hope you will come and see us again soon. Thank you so much, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Apr 6, 2017 on Orbitz
Pros: We enjoyed the views, the fire pit and s'mores, and the lobby fireplace.
Cons: A comfortable chair in the room would be nice, though there isn't really room for one.
We had a quiet, comfortable stay. The lobby is beautiful with plenty of comfortable seating. The views of the lake and mountains is beautiful. The staff was very helpful and friendly. The room was clean and comfortable.
Comment from Hotel Management
Apr 8, 2017 by General Manager , Hotel Management
Sharon, we appreciate your wonderful feedback at The Ridges Resort & Marina. We are so happy to know you loved the view from our hotel and that you were satisfied with our service and facilities. It was a pleasure serving you, and we hope to do so again on your next visit to this area. Thank you so much, General Manager