Ratings based on 155 Verified Reviews

4.3 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Fun little get away place and incredibly clean and comfortable!
Comment from Hotel Management
Jan 19, 2017 by Stephen, Hotel Management
Thank you for your feedback! We hope you will return if ever in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

a very cool place to relax

Posted Jan 16, 2017
Pros: The room was large, and the beds incredibly comfortable. Staff was very accommodating and responsive. Beautiful grounds and common areas
Cons: Had a little bit of trouble trying to navigate the satellite TV system, but eventually figured it out
Realizing this location is essentially half way between Cleveland and Pittsburgh makes it the ideal meeting place for friends. The rooms are huge, comfortable, and well-kept. The staff went out of their way to provide top-notch service. Very impressed with the overall vibe of the facility. We will be back.
Comment from Hotel Management
Jan 19, 2017 by Stephen, Hotel Management
Thank you for your wonderful feedback! We try to give our guests and customers the best experience we can!
5 out of 5
by wendell

Posted Jan 7, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you for staying with us Wendell!
4 out of 5
by Elizabeth

Cute California theme

Posted Jan 4, 2017 on Hotels
Enjoyed the fun, California, theme. Has a fish tank, a large Jacuzzi, a nightclub, and a restaurant. The restaurant was closed when we stayed, but we have enjoyed it in the past. Some aspects of the facility are looking a little worn. Everything was clean.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Thank you Elizabeth for your wonderful review! We love to hear from a returning guest like you. If you would ever desire to sit in our restaurant while you enjoy dinner, please feel free to let the bartender know and he or she will assist you. Thank you for being a loyal guest and we hope to see you again soon!
4 out of 5
by Kristine

Posted Dec 24, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for staying with us Kristine! We appreciate your feedback on our luxurious hotel!
2 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
It was ok, a bit pricey, breakfast was bagles and muffins, not a good, stayed before and it was a nice hot breakfast, alcohol was overprices
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
We're sorry that your stay was not everything and more! Concerning the breakfast, we would like to note that during the week our rates lower to a more affordable price and with that our guests receive a full service hotel with a bar, restaurant, and room service. Each guest room has a 50 inch television that has 250 channels, 50 premium channels and DVRs which record movies and that your TV’s has 140 movies pre-recorded. Also respectfully did not mention in your review that you had Keurig coffee makers in your room.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Nov 28, 2016
This is my third stay at the California Palms..Close to Casino and Shopping..Very clean and location is great..
Comment from Hotel Management
Nov 28, 2016 by Stephen, Hotel Management
Thank you for being a regular at our wonderful hotel! We hope that you continue staying with us if you're ever in the area.
4 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
We're happy you enjoyed your stay with us, we work very hard to keep our guests happy. We hope you return in the future!
3 out of 5
by A verified traveler

Clean and spacious--but not for families

Posted Nov 15, 2016 on Hotels
We stayed here because when searching for a place to stay it was close to the interstate and the reviews were great and the price was right. However, it is just not for families. We arrived on a Friday night around midnight, so we stayed there with our 5 children even though we were greeted in the lobby by a bouncer for the nightclub and loud music. There is also a video playing in lobby indicating that maybe the nightclub is a place for people to "hookup" and then go upstairs later. We did have breakfast the next day and we were on the 4th floor so the noise from the nightclub did not bother us. But it was a little TOO close to the interstate--we listened to traffic all night and did not sleep well as a result.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
We're sorry that the noise of the interstate interrupted your sleep. Our hotel is very lively on the weekends giving people a fun and safe environment. We hope you will try us again if you're ever in the area!