Posted Aug 30, 2016
This hotel has the worst manager ever and the most disgusting accommodations. This hotel only gives ONE key for a "safety precaution". If this were really a safety precaution, all hotels would do this. This hotel also claims to have new bedding and new curtains. This is a false claim. There was no actual comforters. It was a wool-like blanket that had cigarette burns throughout the blanket. There was also no water pressure in the shower. The furniture was also ripped. When I complained to Choice Hotels about this, I was contacted by the manager, Ginger, via email. So, I called to speak with her personally to hash the situation out. Not only was she rude, she literally sat on the phone with me, screamed over me when I told her the hotel room was not as advertised on Expedia, and she also hung up on me. Then myself and my boyfriend wrote reviews for this hotel and Ginger literally replied to both of our comments and was rude in each response, even going as far as to say myself and my boyfriend just go to different hotels and then ask for our money back... Basically implying we couldn't afford her hotel. She's disgusting and should be fired. You never talk to a customer like that. Needless to say, myself and my boyfriend will not be returning.