Exterior

Reviews of Super 8 by Wyndham Yreka

2 out of 5
Super 8 by Wyndham Yreka
136 Montague Rd, Yreka, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 421 out of 1002 reviews" "
Rating 8 - Good. 426 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sam

Traveled with family
Liked: Cleanliness, staff & service
Good stop in Yreka. Clean, quiet and convenient to grocery store across the street. Bed was firm, pillows were good, showers were low flow but hot. I gave it an average because when we arrived the room was being aired out and when I stepped inside it smelled like beer and smoke. It did clear out abit after the air out so I didn’t go back to management. Otherwise, while the facility is older, they’ve kept it clean and tidy. Front desk lady at check in and another at check out (with a very cute and quiet infant) were nice. Will stay again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello Sam, We appreciate your detailed feedback on your stay with us in Yreka. It’s great to hear you found the hotel clean, quiet, and conveniently located. We're glad the bed, pillows, and showers met your expectations. We apologize for any inconvenience with the initial room odor but are reassured to know it improved during your stay. Your kind words about our staff are much appreciated, we hope to welcome you back soon.

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Bronwyn, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Rooms werent adequately stocked with toiletries/paper products
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Rebecca,We appreciate your feedback regarding the stocking of toiletries in the rooms. We encourage guests to reach out to our management team directly with any concerns during their stay. Your comments are crucial for us to improve our services for future guests.

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just a gold old Super 8. Roomy, relatively in good shape and clean. Super nice staff. Would stay again.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Shelley, We are delighted to hear you had a pleasant stay with us at Super 8. Our team takes pride in providing exceptional service to all our guests. We look forward to welcoming you back on your next visit.

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean, decent breakfast
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello angela,We appreciate your feedback and are pleased to hear you found our hotel convenient and clean, enjoying our breakfast offerings. Should you wish to share more about your stay, please feel free to reach out to our management team directly for further assistance.

10/10 Excellent

Jesse

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you expect from the brand. Would stay again. Always love when a hotel has a good shower head too! Pet fee was more than reasonable too.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Jesse,We are pleased to hear that you enjoyed your stay with us and appreciated our pet fee. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet! Easy access off and on the freeway and no freeway sounds
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello John,We are delighted to hear that you found our location convenient for your travels and enjoyed a peaceful stay without any disturbance from the freeway noise. Your comfort is important to us, and we hope to welcome you back for another restful experience in the future.

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Breakfast was delicious.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Ann,We are pleased to hear that you enjoyed our clean and quiet accommodations and found our breakfast to be delicious. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Deborah, SURREY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful. Rooms were very clean and bed was just perfect.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Deborah,We are delighted to hear that you had a pleasant experience with our helpful staff and found your room to be clean and comfortable. Your kind words will be shared with our team. Thank you for taking the time to leave your feedback, and we hope to welcome you back in the future.

10/10 Excellent

Sam

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was nice, except the floors were dirty. I walked around a little after getting settled in and my feet were turning black. Also I forgot something in the car and went to go down the stairs and a local numb got cozy in the stairwell so I had to go to another stairwell. Gap under the door allowing noise to travel in. Also window not very well Insulated letting noise in too. Bed and tv were nice
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Sam, We appreciate your feedback and apologize for any inconvenience caused during your stay. We regret to hear about the cleanliness issue you experienced in your room and the disturbance with the local wildlife. Your comments about noise insulation have been noted for future improvements. We're pleased that you found the bed and TV to your liking and hope you have some pleasant memories from your stay with us.

10/10 Excellent

Danforth

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice clean room that was quiet and comfortable. Facility also provided a very good and varied breakfast.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Danforth,We appreciate your positive feedback on the cleanliness, comfort, and breakfast offerings during your stay. Our team strives to ensure a pleasant experience for all guests, and we are glad you enjoyed your time with us. Thank you for sharing your experience, and we hope to welcome you back in the future.

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, little dated but clean.
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Andre,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that our location was convenient for you and that you found the hotel to be clean. We appreciate your comments about the hotel's appearance and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with 2 comfortable chairs and a comfortable bed. Very clean. We enjoyed our stay and would recommend.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Don, Thank you for your positive feedback! We are delighted to hear that you found the room spacious, clean, and comfortable during your stay. We appreciate your recommendation and hope to have the opportunity to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Henry,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions to share, please don't hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay!

6/10 Okay

Carol, Lake Forest Park

Traveled with family
It was adequate. Nothing fancy. Clean. I just wish the bedding wasn’t so thin and lack luster.
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Carol,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your compliments about our cleanliness. We apologize for any inconvenience caused by the thin and lackluster bedding. We value your feedback and will take it into consideration for future improvements.

8/10 Good

Marcella

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Marcella,Thank you for choosing to stay at our hotel. We appreciate your rating and hope you had a pleasant experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to hear from you.

8/10 Good

Sarasin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, specious for one bedroom. Need bed a little bit softer. Just comment, not complaining. Overall, everything is good. Breakfast is great. Definitely, we will come back.
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Sarasin,Thank you for taking the time to share your feedback. We're glad to hear that you found our rooms clean and spacious. We appreciate your comment about the bed and will take it into consideration. We're delighted that you enjoyed our breakfast and are thrilled to know you will be returning. We look forward to welcoming you back soon!

8/10 Good

Diane

Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello Diane, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Ingrid

Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Ingrid,Thank you for rating us 10/10! We greatly appreciate your positive rating and are thrilled that you had a fantastic experience with us. We hope to welcome you back soon for another enjoyable stay.

6/10 Okay

Kevin, Hayward

Stayed 1 night in Dec 2023
Response from Manager on Jan 3, 2024
Hello Kevin, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and value your patronage. If you have any specific concerns or suggestions, please feel free to reach out to us so we can address them accordingly. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

ALMA

Disliked: Staff & service
Ring bells confusion! Staff was unprofessional.
On 11/25/2023, I arrived at the hotel after 12:30 am and encountered a confusing situation at the entrance door. There were two doorbells, one regular white bell and the other with a camera. It was unclear which one to ring, so I pushed both. The person working at that time was not polite and expressed frustration at me for ringing the bell twice. He was angry, and his behavior was unprofessional. I understand that he may have been woken up, but I did not intend to cause any trouble. I was not to blame for the situation, as the hotel should have clear instructions for the guests to follow. Despite his attitude, I kept my cool and tried to reason with him, but he continued to be rude and unapologetic. As a tired guest, I felt very uncomfortable and upset by his behavior. I request that the hotel provide better customer service training to its staff. Dear Ben Patel, General Manager - Thank you for your attention.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello ALMA, Thank you for bringing this matter to our attention. We apologize for any inconvenience you experienced upon your arrival. We strive to provide exceptional customer service, and it is disappointing to hear about your encounter. We will address this issue with our team and ensure that clearer instructions are provided for our guests in the future. Thank you for your feedback, and we hope to have the opportunity to exceed your expectations should you choose to stay with us again.

8/10 Good

FlorIsabel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Room was clean and housekeeping was very nice. Beds were comfortable. I only gave it 4 stars because the bedding seemed a little outdated and our view was a field full of garbage, maybe a dump site. But over all the room it self worked for my family
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello FlorIsabel, Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We're glad to hear that you found the room to be clean and comfortable, and that the housekeeping staff provided great service. We appreciate your comments regarding the bedding and view, and will definitely keep this in mind for future improvements. We look forward to welcoming you and your family again in the future!

8/10 Good

Ryan

Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Ryan,Thank you for choosing our hotel for your recent stay. We hope you had a pleasant experience with us. If there is anything you would like to share or any suggestions you have, please feel free to reach out to us. We value your feedback and appreciate the opportunity to improve our services. We look forward to welcoming you again in the future.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Manager on Dec 13, 2023
Hello Michael,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. We appreciate your kind words and hope to welcome you back soon for another memorable stay.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 22, 2023
Dear Guest,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was light-no eggs or meat- but waffle maker, hard boiled eggs. Room was fine good price for quick stop on travels. A little old looking, but fine
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Elaine, Thank you for your feedback on your recent stay. We appreciate your positive comments regarding our affordable rates and convenient location for a quick stop. We take note of your comments about the breakfast options and the appearance of the room. We continuously strive to improve our services and appreciate your observations.

10/10 Excellent

Gil

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Gil,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a superb experience with us. We hope to welcome you back soon for another outstanding stay.

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Eugene,Thank you for taking the time to leave us a review. We truly appreciate the exceptionally high rating you've given us. It's great to hear that you had such a wonderful stay with us. We strive to provide excellent service to all our guests and it's rewarding to know that we succeeded in making your experience so memorable. We hope to welcome you back again soon for another outstanding stay.

10/10 Excellent

Diane

Traveled with family
Stayed 3 nights in Oct 2023
Response from Manager on Nov 5, 2023
Hello Diane,Thank you for taking the time to leave such a glowing review! We are thrilled to hear that you had an exceptionally positive experience during your stay. Your satisfaction is extremely important to us and we appreciate your feedback. We look forward to welcoming you back in the future for another outstanding stay.

6/10 Okay

Cheryle

Stayed 2 nights in Oct 2023
Response from Manager on Oct 27, 2023
Hello Cheryle,Thank you for your feedback. We appreciate your rating and will continue to improve our services to better meet your expectations.

8/10 Good

Angela

Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Angela,Thank you for your rating! We are thrilled to have exceeded your expectations. We hope to welcome you back soon for another great experience!

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed Mom
Checkin clerk argued with me that I did not have a reservation for like 15 minutes, then it supposedly barely loaded into the system. I made my reservation 2weeks ahead & added 2nd room about 8 hrs prior to arriving The front desk told us at 8:55am that they wouldn’t bring out anymore waffle mix because it was too late. Breakfast is clearly posted from 6:30-9:30.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest, We apologize for the inconvenience during check-in. Our team will ensure a smoother process in the future. Regarding breakfast, we apologize for the mix-up and will address it with our staff. Thank you for bringing it to our attention.

10/10 Excellent

Diana

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello Diana,Thank you for rating our hotel 5/5! We are delighted to hear that you had a great experience with us. We hope to welcome you back soon!

10/10 Excellent

Tamora

Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hello Tamora,Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay. We hope to welcome you back soon for another outstanding experience.

8/10 Good

Kristie

Liked: Staff & service
Ok for a short stay.
Coffee pot in room has cooked on residues in the filter basket. The refridgerator had towels inside that were soaked with water as if they were degfrosting but forgot to finish.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Kristie,We appreciate that you've taken the time to share with us regarding our towels as well as our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Ridley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Ridley,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hello Sandra,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Rhonda

Stayed 1 night in Sep 2023
Response from Manager on Oct 24, 2023
Hello Rhonda,Thank you for your perfect rating! We are thrilled to hear that you had such a positive experience at our hotel. We look forward to welcoming you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and inexpensive
Clean and inexpensive, just what was needed on our trip back down to sacramento. The staff was friendly and checkin was a breeze.
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Dear Guest,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Good

Faye, Stanwood

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Faye,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet service very poor. Needs update
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello John,We appreciate the comments, especially with regards to your opinion of our service. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Bryant

Stayed 1 night in Sep 2023
Response from Manager on Oct 14, 2023
Hello Bryant,Thank you for your excellent rating! We're thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

10/10 Excellent

Raye Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Raye Lynn,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels right off of freeway. Check in was easy. Room was nice
Stayed 1 night in Sep 2023
Response from Manager on Sep 19, 2023
Hi Rodney,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

Constance

Stayed 2 nights in Sep 2023
Response from Manager on Oct 28, 2023
Hello Constance,Thank you for giving us the highest rating! We are delighted to have exceeded your expectations and look forward to welcoming you back soon.

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Lets be honest here, it's Super 8, not fancy, just the basics, but it was a good stay. I really appreciated the desk clerk and his nice demeanor. We hit heavy traffic on our way and arrived much later than expected. The office looked closed, but upon ringing the bell the clerk came from a back room and pleasantly checked us in and got us into our room. The room was clean and comfortable. We got the good night sleep we needed.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Greg,Thank you for taking the time to share your comments regarding our room as well as our clerk. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, would stay again.
We liked the location of this hotel. Our room was clean & comfty; and we loved having the 2 chairs to sit in! Breakfast was good, the mini waffle maker is a great addition and the waffles are softer than the larger size.
Stayed 1 night in Sep 2023
Response from Manager on Sep 10, 2023
Hello Terry,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

6/10 Okay

Barbara

Traveled with partner
Disliked: Amenities
The area is kind of bad. The room was clean, but getting old.
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello Barbara,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello Felix,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet and car parking is easy and lighted for security.
Stayed 1 night in Sep 2023
Response from Manager on Sep 7, 2023
Hello James,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our parking and comments about our security. We appreciate you taking the time to share your experience.