Ratings based on 865 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Draper, Utah

great breakfast

Posted Jan 25, 2017
Pros: See above
Cons: The heater in my room made strange noises which may need attention.
Location: I don't know much about this. I was there to visit family.
The motel was conveniently located and clean. But the best thing was the breakfast. They had scrambled eggs every day along with biscuits, bacon sausage or ham, fresh sliced melons and more stuff than I can name cooked on the premises.
Comment from Hotel Management
Jan 26, 2017 by Jwalker, Hotel Management
Thank you Beverly for your review. We are so happy you enjoyed your stay with us and enjoyed our chef prepared breakfast. We hope you visit us again when you are in Yuba City.
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon

Gem in YC

Posted Jan 12, 2017
Pros: Breakfast Cleanliness Comfort Location
Cons: Our bathroom door wouldn't shut. Maybe update the building and check rooms for things that need fixing.
Location: Close to food and shops.
The fresh breakfast is what keeps me coming back. Also, the firm comfortable bed was so wonderful! I woke up with no muscle aches and the sheets were tucked properly. Staff is always helpful and friendly we will keep coming back.
Comment from Hotel Management
Jan 12, 2017 by Jwalker, Hotel Management
Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay and I will try my best to rectify the situation. Look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from manteca, ca

Great place to stay!!

Posted Jan 8, 2017
I always stay at this motel every time I stay in this area I never have had issues always clean, beds need to be more cushion alittle hard some rooms needs to be updated!! But I do recommend this motel if you are in this area great hotel and great staff!! Breakfast is great too the best part of it!!! 😍
Comment from Hotel Management
Jan 9, 2017 by Jwalker, Hotel Management
Dear lala. I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. We are working tirelessly to update every room. Our staff are always ready to welcome you. Thank you for your loyalty and trust.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice for the Price

Posted Dec 4, 2016
Pros: Spacious rooms, nice complimentary breakfast.
Cons: Add extra blankets to the closets.
This is an older hotel so when you drive up you might wonder what you're getting into. I think the hotel should spend some money sprucing up the outside, as it could turn some patrons off when it is surprisingly nice otherwise. Probably because it was built decades ago the rooms are very large and the bathroom counter space is roomy. The rooms were clean. My only complaint is that the wall heater/A/C unit was very noisy, but that is par for the course in many hotels. I like a cool room and warm bed so I looked for an extra blanket in the closet but found none. An extra blanket would be nice. The free breakfast is served in the old attached coffee shop. The eggs were REAL not out of a carton! Nice hot buffet. Very much appreciated. Good tasting coffee. Like my title states, this is a very nice room for the price.
Comment from Hotel Management
Dec 5, 2016 by Jwalker, Hotel Management
Thank you for your review. We are happy you enjoyed your stay at Bonanza Inn. We work hard to keep our hotel clean and comfortable. We have extra linens and blankets at the front desk and are readily available upon request. Our breakfast is freshly prepared by our in house chef every morning. We know how important it is to start off the day with a hot delicious breakfast. Hope to see you again soon. Take care.
3 out of 5
by A verified traveler

Reasonable rates, clean and comfortable.

Posted Nov 22, 2016 on Hotels
There was bright lights outside the room that crept through the curtains all night. Some people were noisy walking by. The room was clean. Beds and pillows were a little firm for me. I'd rate it a 3.5
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thank you for your review. We will definitely look into the bright lights. We hope you will visit us again.
2 out of 5
by A verified traveler

Buyer Beware!

Posted Nov 22, 2016 on Hotels
I have stayed here before and did not have a problem but this time, I did not realize that I selected 2 people per room on hotels.com (that is the default selection). When we checked in they asked me how many people will be staying in each room and I said 4 and they said ok cool. All day saturday, no one cleaned our room and we have no fresh towels, we had to go to the reception at 11 pm when we got back and ask for fresh towels. A week later I checked my credit card and they charged me $44 per room (x4 rooms) without any warning or notice. I called and they said yea this is normal, but a manager will call you in the morning - no one called ever. They should have notified me during checkin that there would be an additional charge for extra people and they did not!
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management department. We do hope you give us another chance as we will definitely improve our services.
4 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thank you for your review.
2 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. We Would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
1 out of 5
by A verified traveler

Posted Nov 16, 2016 on Hotels
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
I hope this notes finds well. I Apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. We would love to know about your experience.
4 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for your review. So happy you enjoyed your stay with us. We look forward to your return.