Ratings based on 753 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Jan 6, 2018
The hotel was clean and the staff was very nice, friendly, funny, and went out of their way to help us. We booked a smoking room because thats what was available but on arrival they upgraded our room to non smoking.
Comment from Hotel Management
Jan 10, 2018 by Guest Experience Manager, Hotel Management
We thank you for taking the time to share your thoughts about our hotel with the online community. At our hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments regarding your experience with us. I will certainly make sure to share your feedback with the rest of the team. In the meanwhile, we look forward to welcoming you back soon. Kind regards, Customer Care Team @ Super 8 Yucca Valley
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit mi.

Posted Jan 4, 2018
Beautiful part of California to visit.lots of trails and sight seeing! And great shopping.
Comment from Hotel Management
Jan 8, 2018 by Guest Experience Manager, Hotel Management
Hi, and thank you for your kind review. We appreciate your comments, and we are happy to have provided you with such suitable accommodation for your requirements in this beautiful area. We hope you have an opportunity to visit again soon! Kind regards, Customer Care Team @ Super 8 Yucca Valley
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Great value

Posted Dec 4, 2017
For the money, this is a great place to stay. Absolutely the most friendly staff. Very clean.
Comment from Hotel Management
Dec 6, 2017 by Guest Experience Manager, Hotel Management
We appreciate your kind review; many thanks. We are happy to have pleased you so well during your stay with us, and we hope to have the pleasure of welcoming you back when you are next in this neighborhood. Kind regards, Customer Care Team @ Super 8 Yucca Valley
3 out of 5
by A verified traveler from CT

You get what you pay for

Posted Nov 28, 2017
Pros: The price and its location served me.
My room was dusty and the windows somewhat dirty. One of the beds had a stain on the mattress which was also slightly ripped. There was no water bottles in the dispensing machine the two day I was there. The breakfast is toast with toaster waffles and cold cereal. Very disappointing. But, the room was inexpensive and clean enough. I slept fine.
Comment from Hotel Management
Nov 29, 2017 by Guest Experience Manager, Hotel Management
We are very sorry to hear that the cleanliness of your room does not appear to have been of the standard that we generally provide for our guests, and we are disappointed to have let our standards slip to such an extent. We will ensure that our housekeeping team are retrained, to ensure that such issues do not occur again. Thank you for your very valuable and useful feedback. Best wishes, Hotel Management Kind regards, Customer Care Team @ Super 8 Yucca Valley
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Not bad, close to Joshua tree and Pioneertown.

Posted Nov 19, 2017
This place was just right! I needed to stay here for a wedding and the location was close to the venue. The staff was friendly and helpful with taxi and food suggestions. The room had nice amenities like an iron, a fridge, microwave, and AC unit. The Joshua tree art above the bed was cute too!
Comment from Hotel Management
Nov 22, 2017 by Guest Experience Manager, Hotel Management
Thank you for your kind review of your stay with us, we are pleased to have hosted you for the wedding that you attended, and to have satisfied you so well in terms of both our staff and our in-room amenities. We hope to have an opportunity to welcome you back to our hotel again in the very near future. Kind regards, Customer Care Team @ Super 8 Yucca Valley
4 out of 5
Recommended
for Everyone
by A verified traveler from Hudson Valley,NY

Convenient location for stores and our visit

Posted Nov 11, 2017
Pros: Friendly staff, easy location and access to local stores
Cons: breakfast offerings
Location: Shopping, and not far to Joshua Tree and Pioneertown, shops on old town
Visiting family for first time in Yucca Valley. Good location and price for our purposes
Comment from Hotel Management
Nov 16, 2017 by Guest Experience Manager, Hotel Management
We were very pleased to host you on your first visit to Yucca Valley, and we are happy to have provide you with a great place to stay close to your family. We are very pleased to hear that you appreciated the terrific value that we provide, and we hope that you will visit your friends (and us!) again soon! Kind regards, Customer Care Team @ Super 8 Yucca Valley
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Motel itself is old but it was nice. Staff were nice and friendly. Coffee tastes nothing.
Comment from Hotel Management
Nov 13, 2017 by Guest Experience Manager, Hotel Management
We are very pleased that our property suited your needs so well, and that you enjoyed your stay with us. We hope to welcome you back for another great stay the next time you're in town! Kind regards, Customer Care Team @ Super 8 Yucca Valley
5 out of 5
Recommended
for Everyone
by A verified traveler from Yucca Valley, CA

Apartment being painted.

Posted Nov 4, 2017
Had to get a hotel while my apartment was being painted. The staff is very friendly and the room was spacious, clean and comfortable. They have free WiFi and DirecTV for entertainment. It is near shopping, dining, and banks. Very close to Joshua Tree national Park. The mini fridge and microwave was nice. Overall it was a great experience.
Comment from Hotel Management
Nov 8, 2017 by Guest Experience Manager, Hotel Management
We are pleased that you chose us to shelter you whilst waiting for your home was being painted, and we were delighted to host you during this time. It is great to hear that our hotel pleased you so much! We hope that you have settled well in your home now, but that you might visit us from time to time in the future. Kind regards, Customer Care Team @ Super 8 Yucca Valley
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Very comfortable and convenient. Clean and friendly staff.
Comment from Hotel Management
Nov 6, 2017 by Guest Experience Manager, Hotel Management
We're happy that you found us a suitable place to meet your needs, and that you enjoyed your clean, comfortable room. We are glad that our staff were their usual helpful selves, and trust that you had a good nights sleep. We hope that you will return to stay with us when you are next in the area. Thank you for taking the time to provide us with your feedback. Kind regards, Customer Care Team @ Super 8 Yucca Valley
4 out of 5
Recommended
for Families
by A verified traveler from hemet

motel in the desert

Posted Oct 27, 2017
Pros: the staff and really comfy beds
Cons: key card for office after hours for guests. an fix noise from bathroom fans...
Location: great motorcycle destination, Joshua tree , art exhibits, palm springs night life, quite... quite... desert nights an a ton of stars...just awesome..
motel has wonderful staff, food there was plenty, beds comfy, close to services, restaurants, an event we came to the yucca valley, at Joshua tree for.
Comment from Hotel Management
Nov 6, 2017 by Guest Experience Manager, Hotel Management
We appreciate your feedback, thank you, and we are pleased to note that you felt that our staff provided you with great service - this is a key aim of ours. We are sorry that you had a couple of minor issues, but we hope that these will not deter you from staying with us again - we would love to have another opportunity to be your hosts. Kind regards, Customer Care Team @ Super 8 Yucca Valley