Ratings based on 2,012 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2018
Pros: Quite and comfortable
Cons: Shuttle bus driver could be more polite and proactive in their service
Location: Quite a number shopping and eating places.
Nice location if you are looking for a place that is not so crowded. Quite a number of shopping and dining outlets linked to the hotel.
Comment from Hotel Management
Jun 17, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future! Should you have any other concern or require any further assistance, please feel free to contact our Guest Service Manager.
5 out of 5
by A verified traveler from San Francisco

Posted May 31, 2018
Close to commutes. Easy access to all locations of the city.
Comment from Hotel Management
Jun 4, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
5 out of 5
by A verified traveler

Posted May 28, 2018
Roomy and clean room. Friendly staff and convenient shuttle bus to the airport (40 minuets).
Comment from Hotel Management
Jun 4, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice location and friendly staff

Posted Apr 26, 2018
Pros: I really liked the room thermometer which was perfect for me because it allowed me to change the temperature when I was sleeping.
Cons: The TV was old model with less resolution which made the video pixelated. The pillow were very soft so I had to stack two pillow together to adjust.
Location: The location was perfect for me because I travel mostly by bus and the bus stations were around the hotel.
I really liked the location because of easy bus stations around the hotel. The hotel staff were very helpful and experienced English speaker. Even with simple problem with the room key were fixed immediately. Overall I enjoyed the stay.
Comment from Hotel Management
Apr 27, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
5 out of 5
Recommended
for Everyone
by A verified traveler from hayward , ca

Very close to light rail system, right outside the

Posted Apr 12, 2018
Very good. But pool requires us to walk to other tower, which sucks cause I don't like waking into the public in my swimming trunks. So im force to bring them in my travel bag
Comment from Hotel Management
Apr 14, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future! Should you have any other concern or require any further assistance, please feel free to contact our Guest Service Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Close to Shenzhen border

Posted Mar 31, 2018
It is my convenience staying in this hotel ,lots of facilities ,like Gysm , swimming pool open in April I assume ! Good value !
Comment from Hotel Management
Apr 9, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!
3 out of 5
by A verified traveler

Wouldn't stay here again unless I had no choice.

Posted Mar 10, 2018 on Hotels
Hotel room (in Tower 1) was very old and out-dated when we stayed here (Feb 2018), overall, we didn't like it. Pros: - Able to provide a crib for our baby - Room was a nice size with a small lounge and kitchenette - Located next to a little shopping mall - Had a microwave in our room, so we was able to sterilise our baby's milk bottles after use Cons: - Furniture was really worn out and aged, really needed an upgraded to give the room some life! - Wifi was not consistent, kept disconnecting - There was some stuff left in the room when we checked in that looked like rubbish that needed to be thrown away, but it wasn't, so we had to do it ourselves
Comment from Hotel Management
Mar 13, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future! Should you have any other concern or require any further assistance, please feel free to contact our Guest Service Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Deception Bay, QLD, Australia

Harbour Plaza Resort City. My personal thoughts!!!

Posted Mar 10, 2018
Pros: Friendy staff Close to all public transport Nice restaurant and coffee shop Wifi also very excellent Fantastic places to eat near by
Cons: The bed was like sleeping on a concrete slab, The fold out couch was far more comfortable. Need to supply cotton buds, to clean your ears.
Location: Although all tourist spots in HK are not nearby, the terrific transport system that is on offer, makes everything easy and accessible.
Pleasant stay at this hotel. But like everything, it has good and bad points. Personally, I would rate this hotel, 4 out of 5 stars. Just a couple of things that need improving.
Comment from Hotel Management
Mar 12, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future!
4 out of 5
by A verified traveler

Posted Mar 7, 2018 on Hotels
Comment from Hotel Management
Apr 11, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your valuable comment is greatly appreciated. We will surely try our best to improve our service to meet our guest expectation. Looking forward to serving you in future! Should you have any other concern or require any further assistance, please feel free to contact our Guest Service Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great resort

Posted Jan 31, 2018
Ideal location if you want peace and quiet. Close to local transport and shopping mall. Easy to get from the airport. Hope on to A37 from klia2 which stops outside the hotel. Rooms are very spacious and very clean. Had a great stay.
Comment from Hotel Management
Jan 31, 2018 by Kinki Chan - Administrative Assistant, Hotel Management
Thank you for staying at the Harbour Plaza Resort City. Your compliment would definitely be an added encouragement for us to strive for service excellence. Looking forward to serving you in future!