Ratings based on 268 Verified Reviews

3.4 out of 5
83% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Burm

This traveler left a rating score only Posted Jun 10, 2017 on Hotels
1 out of 5
by A verified traveler

Overall service was bad. Breakfast bad.

Posted May 11, 2017 on Hotels
Service was bad. Breakfast was bad. No fridge in room. Front desk service officer was rude.
2 out of 5
by A verified traveler from Singapore

Below average hotel

Posted May 5, 2017
Yes the hotel is good for its close proximity to MTR, and in the good department, that's just about it. The journey from hotel to/from MTR is an experience. Street touting offering you accommodation and the smell of urine on the street was horrible. I arrived to hotel pass-midnight. When arrived, i thought the hotel went out of business! The lights outside were switched off (unlike the bright photo in the advertisement) and the check in counter has only dim light. Facility-wise, the air condition gave intermittent cranking sound and needed to flip the fan speed switch several times to make it go away. The bed was hard and gave squeaky noise. Lastly the service level of transportation is very poor. Bus ticket sales lady answered inquiry as if i owe her money. Taxi driver from airport to hotel were very poor and rude. Poor because instead of stopping at hotel lobby, he stopped 100 meters away and asked me to walk in myself. Rude for directly insulting the hotel i chose. "Guangzhou is full of hotels and you chose this?! Of all places, you want to sleep near this train station?!" Unfortunately as rude as he was, there was some truth.
5 out of 5
for Everyone
by A verified traveler from M

Great hotel on a budget

Posted Apr 29, 2017
Hard beds but that is because our soft western frames. Fantastic location for rail and taxi and clothing/fashion markets. We would highly recommended baiyun hotel as the staff were friendly and we had our room refreshed everyday with new water and can't beat the free breakfast.
4 out of 5
by Hao

Posted Apr 28, 2017 on Hotels
nice location
4 out of 5
by A verified traveler

very nice service

Posted Apr 18, 2017 on Hotels
very good location. Should have direction (in English) from the main road (after take off shuttle bus)
4 out of 5
by Tran

Posted Apr 16, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Near to metro and railway station. Next to airport express bus terminal
2 out of 5
by Rashid

This traveler left a rating score only Posted Mar 22, 2017 on Hotels
3 out of 5
by A verified traveler from MY

Location is good and convenient

Posted Mar 14, 2017
Is very near to guangzhou railway metro station and also the bus station to baiyun airport, there are few restaurant besides the hotel as well, security is good and reception is fine, bed is hard..But acceptable. Just that, cleanliness need to improve, there is stain on my bed and pillow. Besides, i can smell cigarette smoke in the room..When I sleep or after coming back which I believe may come from room beside..I was sleeping in a midst of smoke which is my nightmare...Will prefer if they could have separate smoke and non smoker room by floor..