Ratings based on 619 Verified Reviews

3.9 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

Nice hotel

Posted Feb 19, 2018
Best location, nice garden which we stayed whenever we had some spare time. Want to check if I had bought two breakfasts or just one. Pls revert.
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCak

Almost an Excellent Stay

Posted Jan 1, 2018
Facilities and staff were excellent There seems to be a communication gap between Expedia and the Hotel. When I displayed the message that Expedia had given me a 15% discount on ALL food and beverage, there were issues on recognizing its validity. Since this was my third time at the hotel and its staff providing the best service for me and my 95 years old mother, they personally escorted me to the restaurant to assure that the appropriate discount was applied If one wanted to go to the shopping areas, they are 15 minutes away by taxi - which is a slight inconvenience for somebody traveling with an elder in a wheelchair with various other hotels much closer and not requiring any taxi to get to the main part of Guangzhou For others, it is located near a great park, with numerous excellent nearby restaurants and even places for Americans can easily order food while being a five minute walk to the subway where there is even a 7/11!
Comment from Hotel Management
Jan 10, 2018 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are honored to get your praise and support. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
3 out of 5
by A verified traveler from hong kong

Posted Dec 28, 2017
The air ventilation is not working well and it can’t be adjusted to the temperature as you want!! Even the eating place is too hot!!
Comment from Hotel Management
Dec 29, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Dec 13, 2017
Pros: v nice hotel and the gym and the pool
Cons: their english
Location: great location for shopping
their crew should speak english please improve your english please
Comment from Hotel Management
Dec 14, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are delighted to learn your valuable suggestion for our services, and thank you to help us to get it improved. We are looking forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver canada

Spacious and good breakfast buffet with options

Posted Dec 11, 2017
Good experience, will return. They give me a free upgrade to a suite.
Comment from Hotel Management
Dec 12, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are so delighted to learn that you are satisfied with our services/facilities. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego , CA

Very good hotel in a good location.

Posted Dec 8, 2017
Pros: other than the internet everything is great
Cons: Internet, internet , internet must be improved. You really can get frustrated. with that many stars they must focus on upgrading the system
Location: beautiful park across the street, Starbucks and fast food in a no distance. plus a lot of restaurants in a short walking distance.
It is not my first time in this Wonderfull hotel. He is very big hotel but still feel kind of relaxation like you are home. with the garden and the pool area gives you such a different feel from all the other hotels in the area . there is a lot of shops and restaurants and coffee to choose in walking distance. The rooms are large to a very large and they provide everything that you can think of. I didn't find any problem with English communication. Yes , it is always my first option as for accommodation and price. ( internet is a problem like in most hotels. but I think they can do better to speed it up more and fix the communication lost so often) other than that you really going to enjoy your stay there.
Comment from Hotel Management
Dec 11, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are so delighted to learn that you are satisfied with our services/facilities. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA, U.S.A.

Great Hotel with Convenient Access to Many Places

Posted Nov 21, 2017
Pros: Conveniently located to subway. Easy access to many local museums and places. Large, comfortable rooms and beds. Good food. Friendly staff.
I definitely will stay in this hotel next time I visit Guangzhou, which is next year! It is just 5 minutes walking to Yuexiu Park, a top attraction for this city with Zhenhai Tower and the Stone Statue of the Five Rams within the park. You can just walk to other attractions such as the Sun Yat-Sen Memorial Hall and Museum of Nanyue King. The subway (Yuexiu Park Station) is just 2 blocks away, from where you can go to so many places. Very large and clean rooms. Very comfortable beds. Staffs are very friendly and attentive. Dim sum in the hotel restaurant is excellent, so is Macao Street Restaurant which is located at the back of the hotel. There is a Burger King and 7-Eleven near the subway if you need as well. Check out the 3 tourist sight-seeing bus lines as they are so convenient as well, and you can hop on and off to see the various sites.
Comment from Hotel Management
Dec 8, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.
2 out of 5
by Elliot M

Regret choosing this hotel.

Posted Nov 14, 2017 on Hotels
This hotel is kind of old and needs some revamping, I feel. Stayed here with my daughter and from our reservation with Hotels.com, we were given a room that faced pretty much nothing...an inner courtyard that had no view except windows of other rooms and long ways from the elevator. The room was kind of small but the worst thing was the sheets and pillowcase on one bed were not very clean. The hotel is kind of big and not close to any real shopping area so going anywhere will require taking a cab. Oh, forgot to mention, the wifi really sucked, I think the Guestroom's wifi only allows one user at a time, more than one device, the wifi gets disconnected all the time. We are at the end of the year 2017, how can a hotel provide such a poor internet service.
Comment from Hotel Management
Dec 8, 2017 by winnie, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou,First and foremost, we would like to extend our sincere apologies for the inconvenience caused to you during your recent stay. We are delighted to learn your valuable suggestion for our services/facilities, and thank you to help us to get it improved.
4 out of 5
by Lon

Posted Nov 14, 2017 on Hotels
We upgraded our rooms and the rooms we got were very roomy and comfortable. The next time I come to Guangzhou, I would be very inclined to book at this hotel again.
Comment from Hotel Management
Dec 8, 2017 by winnie, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are honored to get your praise and support. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted Nov 10, 2017 on Hotels
Comment from Hotel Management
Dec 8, 2017 by winnie, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.