Ratings based on 607 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCak

Almost an Excellent Stay

Posted Jan 1, 2018
Facilities and staff were excellent There seems to be a communication gap between Expedia and the Hotel. When I displayed the message that Expedia had given me a 15% discount on ALL food and beverage, there were issues on recognizing its validity. Since this was my third time at the hotel and its staff providing the best service for me and my 95 years old mother, they personally escorted me to the restaurant to assure that the appropriate discount was applied If one wanted to go to the shopping areas, they are 15 minutes away by taxi - which is a slight inconvenience for somebody traveling with an elder in a wheelchair with various other hotels much closer and not requiring any taxi to get to the main part of Guangzhou For others, it is located near a great park, with numerous excellent nearby restaurants and even places for Americans can easily order food while being a five minute walk to the subway where there is even a 7/11!
Comment from Hotel Management
Jan 10, 2018 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are honored to get your praise and support. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
3 out of 5
by A verified traveler from hong kong

Posted Dec 28, 2017
The air ventilation is not working well and it can’t be adjusted to the temperature as you want!! Even the eating place is too hot!!
Comment from Hotel Management
Dec 29, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Dec 13, 2017
Pros: v nice hotel and the gym and the pool
Cons: their english
Location: great location for shopping
their crew should speak english please improve your english please
Comment from Hotel Management
Dec 14, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are delighted to learn your valuable suggestion for our services, and thank you to help us to get it improved. We are looking forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver canada

Spacious and good breakfast buffet with options

Posted Dec 11, 2017
Good experience, will return. They give me a free upgrade to a suite.
Comment from Hotel Management
Dec 12, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are so delighted to learn that you are satisfied with our services/facilities. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego , CA

Very good hotel in a good location.

Posted Dec 8, 2017
Pros: other than the internet everything is great
Cons: Internet, internet , internet must be improved. You really can get frustrated. with that many stars they must focus on upgrading the system
Location: beautiful park across the street, Starbucks and fast food in a no distance. plus a lot of restaurants in a short walking distance.
It is not my first time in this Wonderfull hotel. He is very big hotel but still feel kind of relaxation like you are home. with the garden and the pool area gives you such a different feel from all the other hotels in the area . there is a lot of shops and restaurants and coffee to choose in walking distance. The rooms are large to a very large and they provide everything that you can think of. I didn't find any problem with English communication. Yes , it is always my first option as for accommodation and price. ( internet is a problem like in most hotels. but I think they can do better to speed it up more and fix the communication lost so often) other than that you really going to enjoy your stay there.
Comment from Hotel Management
Dec 11, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are so delighted to learn that you are satisfied with our services/facilities. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA, U.S.A.

Great Hotel with Convenient Access to Many Places

Posted Nov 21, 2017
Pros: Conveniently located to subway. Easy access to many local museums and places. Large, comfortable rooms and beds. Good food. Friendly staff.
I definitely will stay in this hotel next time I visit Guangzhou, which is next year! It is just 5 minutes walking to Yuexiu Park, a top attraction for this city with Zhenhai Tower and the Stone Statue of the Five Rams within the park. You can just walk to other attractions such as the Sun Yat-Sen Memorial Hall and Museum of Nanyue King. The subway (Yuexiu Park Station) is just 2 blocks away, from where you can go to so many places. Very large and clean rooms. Very comfortable beds. Staffs are very friendly and attentive. Dim sum in the hotel restaurant is excellent, so is Macao Street Restaurant which is located at the back of the hotel. There is a Burger King and 7-Eleven near the subway if you need as well. Check out the 3 tourist sight-seeing bus lines as they are so convenient as well, and you can hop on and off to see the various sites.
Comment from Hotel Management
Dec 8, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

Posted Nov 6, 2017
Very dull place. Rooms are outdated. The staff at reception doesn’t speak English. They have no idea about Expedia VIP and how it works.
Comment from Hotel Management
Dec 8, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou,First and foremost, we would like to extend our sincere apologies for the inconvenience caused to you during your recent stay. We are delighted to learn your valuable suggestion for our services, and thank you to help us to get it improved.
2 out of 5
by A verified traveler from KSA

Short business trip to Guangzhou

Posted Nov 6, 2017
Pros: Location, very near to metro station.... near Xiaobei where muslim and halal food are widely available...
Cons: Staff to be more friendly and better understanding of expedia privilege to gold members...
Location: Was very good with easy access to airport by shuttle bus as well very close to metro station...
The hotel was OK but old and the staff is quite tough in a way the smiles almost missing to all of them. They have no clue of any eligible upgrade as + gold member of expedia!
Comment from Hotel Management
Dec 8, 2017 by PR Director, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou,First and foremost, we would like to extend our sincere apologies for the inconvenience caused to you during your recent stay. We are delighted to learn your valuable suggestion for our services/facilities, and thank you to help us to get it improved.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

A Classic

Posted Nov 1, 2017
Pros: Room was nice.
Cons: Morning coffee.
Location: I was there for the Lingerie market, which is about 1.5 kilometers away.
I was quite surprised of the history of the hotel. The place is huge and my room was large. I'm not a fan of the breakfast. The location of the breakfast within the hotel however was so nice, Would I go back? The answer is yes. I'll go to McDonalds for my morning coffee. If you love your coffee, don't do there, as it has this what I call China taste. Overall, you'll enjoy this place. Steve
Comment from Hotel Management
Dec 8, 2017 by PR Dirctor, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us. We are honored to get your praise and support. We as always will provide the high quality service for our guests. We are looking forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Nice hotel close to trains and tourist sites.

Posted Oct 22, 2017
Pros: Cleanliness, furnishings, staff, food and location.
Cons: Include a "no smoking" section in the outside eating area. WiFi network should provide internet access for computers.
Location: Location is walking distance to various restaurants, high-speed train, metro train, parks, temples and other areas of interest.
Premier room was clean, spacious and well furnished. Bed was a little firm, yet comfortable enough. Buffet breakfast offered quality and plenty of variety. Hotel staff were friendly and helpful once contact was made. WiFi provided internet access for mobile devices, but not computers. Hotel location allowed us to walk to the high speed train, metro train and many tourist sites.
Comment from Hotel Management
Dec 8, 2017 by PR Dirctor, Hotel Management
Dear guest, Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou,First and foremost, we would like to extend our sincere apologies for the inconvenience caused to you during your recent stay. We are delighted to learn your valuable suggestion for our services/facilities, and thank you to help us to get it improved.