Ratings based on 253 Verified Reviews

3.6 out of 5
70% of guests recommend
3.8 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New Zealand

Overpriced but good location.

Posted May 10, 2017 on Wotif
Cons: Breakfast needs to be seriously looked at for the rate you are charging it's absurd. I stopped eating the breakfast after day two (6 night stay).
Location: Close to Onelink plaza and other markets.
Hotel location is good for the markets however the staff could do with some customer service / hotel process training. Examples: When i was leaving the hotel (had checked out) the front desk staff ordered a taxi for me which i asked if they had given the driver the location of where i was going (assured yes) only to get in the Taxi and the driver had no idea where i was going. This is very frustrating when you don't speak Chinese and was pushed for time to make the bus to HK. Also when checking in i was told to pay a deposit then after checked into room was called down to reception to pay the full room amount as i was told the person who checked me in had had a mistake!? I still haven't received my check it deposit refunded to my credit card though even though i was told it would be the next day (Now 5 days later). Apart from this the front desk staff were generally friendly and helpful. Breakfast was terrible for the price of the hotel per night. Second day the only eatable items for a westerner where corn cobs, steamed broccoli or toast with peanut butter...i stopped eating at the hotel after the second breakfast. Hotel room wasn't very clean and some surfaces had smudge marks on them. Found some leftover packaging in bedside drawers.
4 out of 5
by David

free coffee and tea

Posted Apr 4, 2017 on Hotels
The room was good and the air con was cold. They offered free coffee n tea for whole day which was excellent. Guests can leave their luggage after checking out.
4 out of 5
by SITTIDET

Good stay

Posted Feb 22, 2017 on Hotels
Nice stay and good staffs!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

Clean, comfortable, convenient, cheap

Posted Oct 4, 2016 on Hotels
We enjoyed our stay here immensely. Beds were comfortable, rooms were clean, very easy to walk or taxi anywhere. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

4TH TIME I HAVE STAYED HERE

Posted Jan 24, 2016
Pros: Very clean, modern, nice staff
Location: some resturants near by and walking mall is about 15 minute walk
Very nice hotel...very clean rooms and bathroom is nice also. Always hot water available...the price is excellent. This time I went to guangzhou and stayed at a different hotel for about $7 less per night....big mistake....this place is great!
3 out of 5
by A verified traveler

Functional n clean

Posted Dec 16, 2015 on Hotels
Functional hotel. Good value. Reachable using metro line. Dingy lobby but executive room was fine.
5 out of 5
by Wong

This traveler left a rating score only Posted Nov 6, 2015 on Hotels
3 out of 5
by christopher from Penang

Hotel without a refrigerator

Posted Oct 19, 2015 on Hotels
Overall it was ok but the room got no refrigerator??? And the bed is lousy, not comfortable at all.
4 out of 5
by A verified traveler

Posted Oct 5, 2015 on Hotels
Good but your map show wrong location.