Ratings based on 285 Verified Reviews

3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Nice hotel unbelievable price

Posted Apr 11, 2017
This hotel is lower than the average price in the same area and I thought it was going to be a bad choice but I had a very good night of sleep. The room was very clean, the bathroom wasn't smelly and enjoyed the size of the showers. There is a view to the freeway which I liked. The parking lot is in front of the rooms. The check in was very fast. Best hotel I ever state because no noise at all.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix az

Close to algodones Mexico. Plenty restaurants

Posted Apr 2, 2017
Near shopping and center of Yuma. Good grounds and dog friendly.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
Dear William: Thank you for your recent stay. It is great to know that you enjoyed our grounds. We have been making some changes outside to make sure our guest can enjoy the views and wide open spaces. I hope that you will stay with us on your next visit to Yuma. Sincerely, Esther Markle General Manager Oak Tree Inn/Pennys Diner
5 out of 5
Recommended
for Everyone
by A verified traveler from Ca.

Great stay

Posted Apr 1, 2017
Pros: The amenities, pool, the location, the price, and the comfort of the room
Location: lots of restaurants, entertainment, golf, you name it. Yuma has everything for family.
Room had microwave, refrigerator, coffee pot, coffee, soaps, shampoo, tv, air conditioning, comfortable beds, 24 hour diner in walking distance. What else could you ask for. Lots of restaurants in close proximity to choose from. Thumbs up on my stay. This was strange though. I asked for first floor level. I parked right in front of the room door. This made for easy unpacking of the car. The room had another door that exit to a long hallway. Every room had two doors to enter or exit by. It wasn't bad it was kind of cool. I've never stayed in a room with two doors. Pool also, coffee, oatmeal, and pastries every morning.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
Dear Mary: It is great to see that you mention so many things about our property. It is the perfect spot. Shopping, dining or just sitting outside by the pool, we pretty much have it all here. We have just remodeled and I certainly appreciate that you took the time to review us. It helps potential guest see who we are. Sincerely, Esther Markle General Manager Oak Tree Inn/Pennys Diner
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Cruces, New Mexico

Great place to stay.

Posted Mar 30, 2017
Must have just been refurbished as all furnishings were like new. Staff was great, comfortable nice bed, and clean carpet and bath.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
Dear Jim: Please allow me to thank you for taking time to let potential guest know that we have remodeled. Our property had a complete remodel in Nov. 2016. We also worked on creating a more friendly outside to enjoy the views here. The staff will certainly "high five" each other. It takes the entire team to get great comments about who they are. We hope to see you again. Sincerely, Esther Markle General Manager Oak Tree Inn/Pennys Diner
4 out of 5
Recommended
for Everyone
by A verified traveler from washington

Good place to stay

Posted Mar 25, 2017
Cons: Bed pad , softer pillows
Stiff bed pillows and bed other than that good place to stay.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
Dear John: Thank you for sharing your sentiment with everyone to see. We really do appreciate it when our guest review their stay with us. It helps other potential guest to know what they can expect. Pillow's, well, let me say that they are a sensitive issue. I totally understand that each guest has their own preference. Sincerely, Esther Markle General Manager Oak Tree Inn/Pennys Diner
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Mar 23, 2017
Pros: good customer service.
Very clean hotel. Excellent staff. The front desk lady was very friendly, formal, cooperative.
Comment from Hotel Management
Apr 3, 2017 by General Manager, Hotel Management
Thank you for mentioning that we are a "Nice Hotel" along with giving us a "5 Star". That is such a wonderful comment to receive. Our staff works together to make sure our guest receive great service along with a comfortable room. We hope to see you on your next visit to our "sunny city" with beautiful views. Sincerely, Esther Markle General Manager Oak Tree Inn/Pennys Diner
5 out of 5
Recommended
for Everyone
by A verified traveler

oak tree, a very nice motel

Posted Mar 23, 2017
Location: Close to shopping and eateries.
The Oak Tree is a very clean and comfortable room with an outdoor pool for relaxing. Add to this a free breakfast at the Diner. Everything was outstanding.
Comment from Hotel Management
Apr 10, 2017 by General Manager, Hotel Management
Dear OBT: Thank you for giving us such an amazing review. We work together to make sure that our guest are taken good care of and that our rooms are comfortable, dark and quiet. It certainly is good to see your sentiment. The staff will be encouraged to hear about this one. We hope to see you in the future and once again, it is our pleasure to have had you as our guest. Sincerely, Esther Markle General Manager Oak Tree Inn/Pennys Diner
3 out of 5
Recommended
for Everyone
by A verified traveler from Scottsdale

Clean & confortable

Posted Mar 19, 2017
Pros: Clean comfortable & quiet with 2 eating places very close
Suitable location near I-8. Lots of dining & shopping opportunities nearby. Room was clean, comfortable, quiet and staff were pleasant.
1 out of 5
by A verified traveler from Hometown

Staff was not very nice.

Posted Mar 14, 2017
No good welcome or rude staff.I didn't get an enough information for washing clothes didn't get enough information I'm getting food and didn't get enough information on anything rude staff rude rude front desk.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017
Clean but did not replace towels or sugar and cream or çups had to car the desk each dày