Ratings based on 1,585 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2018
Nice staff, clean rooms. No issues. I did not use amenities other than room.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Posted Feb 17, 2018
Great hotel. Staff is outstanding, they go the extra mile. Very nice buffet breakfast.
3 out of 5
by A verified traveler from Minnesota

Convenient location but not a very good hotel

Posted Feb 16, 2018
Room access with only one old elevator was poor. Breakfast in am was not very good. Over charge for what you get
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta Canada

The stay was great, Hotel staff excellent!

Posted Feb 14, 2018
Pros: Location was great!
Cons: As I mentioned above, breakfast could have some sort of rotation.
Location: Lots of restaurants close by! Lots of shopping with a very nice Theater within short walking distance.
I thought the breakfast could have been a little better, some sort of rotation day to day would be nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018
The Check in was a little bit painfull No room available at 2pm. Had to wait till 4pm If the check out is 12 by 2pm you should have some rooms available.
4 out of 5
Recommended
for Everyone
by A verified traveler

clean room & check in clerk friendly

Posted Feb 11, 2018
Pros: Convenient location, clean
Cons: Communication. Man banging on our door early morning. He stated he was told room was empty.. Not sure if it was maintenance or who.
The lady that checked us in was very nice, informative and thanked us, as Canadians, for coming to Yuma. The male clerk I spoke to the next day was the complete opposite.
4 out of 5
Recommended
for Everyone
by A verified traveler from blythe,ca

Nice hotel

Posted Feb 11, 2018
The rooms were cheap, the romance package was nice, parking was a little far from the hotel but the overall experience was good
Comment from Hotel Management
Feb 15, 2018 by Social media, Hotel Management
We appreciate your feedback so much. It is very nice to hear that you liked our Romance Package, and that you had a pleasant experience. We hope to see you next time if you decide to visit Yuma! 
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Hotel close to friends

Posted Feb 9, 2018
Pros: Location
Cons: Breakfasts
Location: Friends live close by
Good hotel, breakfast average, rooms clean, price ok
Comment from Hotel Management
Feb 15, 2018 by Social media, Hotel Management
We strive to exceed our guest's expectations, and are very pleased that you enjoyed your stay with us. We appreciate your comments regarding your visit to Shilo Inn and we look forward to hosting you on your next visit. 
4 out of 5
Recommended
for Everyone
by A verified traveler from Prescott Valley

Nice stay

Posted Feb 8, 2018
Was short on towels but fixed immediately. Nice selection for breakfast wish they had waffle maker.
Comment from Hotel Management
Feb 15, 2018 by Social media, Hotel Management
Thank you for taking the time to tell us about your stay at Shilo Inn. I am glad to hear you enjoyed your evening here, and I am sorry that your breakfast experience did not meet your expectations. Please allow me to express my sincerest apologies, it is our hope that you will give us the opportunity to better serve you in the future. 
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Central location near many restaurants

Posted Feb 8, 2018
Pros: We liked the pricing, location and great service.
Cons: The carpet in the room could be replaced. I wore house shoes. My husband did not. His socks were pretty gray. Also, too many speed bumps.
Location: Many restaurants and the mall are within a few blocks. The hospital is at this exit about three or four miles.
This Shiloh Inn is near Interstate 8 and very visible, though one needs to drive into the mall and turn left at Neaders. The breakfast is adequate. We made sausage egg muffin sandwiches which we enjoyed. Cereals, bagels, muffins, juices, yogurt, boiled eggs, instant oatmeal, plus coffee composed the breakfast options. The beds were comfortable with several pillows. The front desk employees were friendly, efficient and helpful. We asked for more coffee pods and they had some available for us. Absolutely no problems.
Comment from Hotel Management
Feb 15, 2018 by Social media, Hotel Management
Thank you for taking the time to share your comments about Shilo Inn Hotel and Suites Yuma.Your feedback has been shared in our staff and management meetings in order to improve our overall guest experience. Thank you again, and we hope that you will return soon.