Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
46% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by jeannette perez from Somerton az,

unclean

Posted Mar 27, 2016 on Hotels
The walls by the celling duty and spider
Comment from Hotel Management
Jul 2, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your comments regarding your recent stay with us. On behalf of the staff, I would like to apologize for not exceeding your expectations. The information has been passed on to our Head of Housekeeping Dept and the issue will be resolved.
3 out of 5
by William

This traveler left a rating score only Posted Mar 14, 2016 on Hotels
2 out of 5
by A verified traveler

Dirty rooms, poor staff, no towels

Posted Mar 10, 2016
Dirty rooms, now pool, one towel for two, floor dirty, not vacuumed
Comment from Hotel Management
Apr 27, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your comments regarding your recent stay with us. On behalf of the staff, I would like to apologize for not exceeding your expectations. Your response has been forwarded to the Hsk Dept head and action will be taken. We hope you will give us another chance to provide excellent service in the future.
4 out of 5
by A verified traveler from Washington

NICE LOCATION

Posted Mar 3, 2016
Pros: Clean and well furnished
Good location. good check-in, clean and well furnished
Comment from Hotel Management
Mar 11, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your recent comments regarding your stay at the Yuma Airport Inn. We appreciate our guests' feedback and use the information to continually improve our services.
1 out of 5
by A verified traveler from 95132

Hotel not a three star......misrepresented!!

Posted Feb 17, 2016
Pros: The yard was maintained
Cons: Everything...hotel needs major updating....needs to be shown as a two star
Location: Location was airport so that was ok
Requested three star hotel with breakfast...hotel did not meet this criteria. Would be a stretch for a two star. Hotel was not well maintained. Rooms not as clean as should be. Front desk staff at check in were very considerate and tried to be helpful. Morning clerk was also responsible for breakfast and seemed to be the only staff....very sad breakfast...coffee and toast..if you were first you would get a cold egg. Only three tables I a big dinning room. Do not recommend staying here.
Comment from Hotel Management
Feb 28, 2016 by Yuma Airport Inn, Hotel Management
On behalf of our staff, I would like to apologize for not exceeding your expectations on your recent stay at our hotel. Although we have made many improvements to the property, there is still work to be done. Your comments are always welcome and we will use them to improve our services.
2 out of 5
by A verified traveler from Vernon BC

good location

Posted Feb 1, 2016
Pros: The proximity to the airport
Driving up to hotel, could not find the entrance, drove around the building three times, very dark entrance, which raises safety concerns...no one in lobby to check in after ringing bell numerous times, had to go back to car call expedia and have them contact the hotel, causing a great deal of inconvenience. Once checked in room was basic and in need of updating. The breakfast in the hotel was substandard, in a very run down room. I would not recommend this property, particularly if you are a woman traveling on your own.
Comment from Hotel Management
Feb 15, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your comments regarding your recent stay at the Yuma Airport Inn. We value guest's feedback and use it to improve the service and hospitality for our guests.
3 out of 5
by William

Posted Jan 28, 2016 on Hotels
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you
3 out of 5
by A verified traveler

Hotel convenient to shopping and restaurants

Posted Jan 25, 2016
Cups and glasses missing in room on arrival. Connecting room had a permanent resident who fell asleep with the tv on so sleep was sketchy.
Comment from Hotel Management
Feb 15, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your comments. We value your opinion and are always striving to provide the best stay for our guests.
4 out of 5
by A verified traveler from Arizona

Good value for the money.

Posted Dec 3, 2015
Pros: Friendly staff and reasonable prices.
Cons: Replace shower head in shower.
Location: Good location, close to shopping and restaurants.
The staff was very friendly, the location was great, close to shopping and restaurants. Nice to get a hot breakfast each morning, included in the price.
Comment from Hotel Management
Feb 16, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your comments. We appreciate our guest's feedback and use the information to improve the quality of our service.
5 out of 5
by A verified traveler from Tucson Az

Quick overnight stay

Posted Oct 30, 2015
Pros: Friendly staff, awesome bar and grill
Needed a place to stay for the night on way to San Diego. Hotel didn't have the best reviews. It's not a resort and it's older. Boy was I pleasantly surprised. If you just looking for a place to lay your head, grab a few drinks and dinner, then this will work. It has an awesome on site bar and grill with a live band. The food was amazing and way way better than expected, Don't judge a book by its cover. The pool was huge and perfect. It has an onsite BBQ and table and chairs. The staff was amazingly friendly. The free morning breakfast in the on site restaurant blew my mind! I liked it so much, I am definitely coming back!!
Comment from Hotel Management
Feb 29, 2016 by Yuma Airport Inn, Hotel Management
Thank you for your comments regarding your stay at the Yuma Airport Inn. We appreciate feedback and use the information to improve our guest's services.