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Reviews of Zenitude Hôtel-Résidences Versailles Saint-Cyr-l'Ecole

3 out of 5
Zenitude Hôtel-Résidences Versailles Saint-Cyr-l'Ecole
68 rue Gabriel Peri, Saint-Cyr-l'Ecole, Yvelines

Reviews

6.2
Rating 10 - Excellent. 71 out of 627 reviews" "
Rating 8 - Good. 178 out of 627 reviews" "
Rating 6 - Okay. 173 out of 627 reviews" "
Rating 4 - Poor. 109 out of 627 reviews" "
Rating 2 - Terrible. 96 out of 627 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rakesh

Stayed 1 night in Mar 2024

4/10 Poor

Yaminou

Disliked: Amenities
An overpriced cheap hotel. Room and bathroom are sub standard. I was just passing through, stayed one night only.
Stayed 1 night in Nov 2023

4/10 Poor

Elsa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the shower The sink doesn’t work the kitchen utensils are terrible. We can’t explain because they don’t understand . I would like to leave this place now Can you help me out please please!!!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
No frills, huge place, great location
It's so big! Three sleeping areas, a bathroom with a tub, and a cooking area. We were very happy that we could spread out and have space. It has dedicated parking, is close to cool sights in Versailles, short drive from Paris.
Stayed 1 night in Sep 2023

6/10 Okay

Ann

Traveled with family
Liked: Property conditions & facilities
We had a room with kitchen amenities for a week. There were no clean towels or sheets changed for the time we were there, no ice, no air conditioning in the room although we did get two small fans which did not provide much relief. During our stay there were riots outside the hotel, lots of damage and loud noise and smoke. Very scary, no one informed us what was happening, and we did not sleep that night . Poor customer relations
Stayed 7 nights in Jun 2023

6/10 Okay

Shahzadi

Disliked: Property conditions & facilities
The staff didn’t speak English. The place was alright but cleanliness wise.
Stayed 1 night in Jun 2023

2/10 Terrible

Varinder

Disliked: Cleanliness, amenities, property conditions & facilities
we are there for 2 days day we went there start getting sick room was to much bad smell we ask the person behind the counter show us other room but same thing same condition no any food for eat around the area no milk around for baby's no taxi service they need 40 euro to just come there then what ever more going to be and takes hour to come there any taxi no ac in the rooms ask for no smoking room but they provide smoking smell room which my wife got sick then throwing up all night with migraine we ask guy if we need to cancel the room he told us wait for next morning for manager comes by 8am we could not sleep cause they not told us they also offer free party outside the building more then 10 peoples was playing music by the main entrance they was too loudly with music making noises with cars and doing pee by that area we was there for 2 days to njoy you can njoy but have to sleep and we cant next morning we went to front desk so we can talk to manager that lady was awful just straight no we cant refund no way they we ask her name so we can complain her and she not provide her name then other guy came and said we have to go thru site we book from we did and email them back we recommend to anyone not go to that place we hope we can get our money back,
Stayed 2 nights in Jun 2023

8/10 Good

jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is near to highways and near the center of Paris by car, a 30 minute drive can take you to all the sights you want to see in Paris. Except for one employee it was easy to communicate in english. There are some maintenance issues like locks on door and sliding closet doors need to work better. If you're using this property for a few nights like we did, it is a good place to saty, near versailles palace and near supermarkets, overall not a 5 stars place but convenient and clean. I would revisit.
Stayed 3 nights in Mar 2023

2/10 Terrible

Gheorghe

Stayed 2 nights in Oct 2022

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Awesome, roomy space for our family, well located and with shops within walking distance. Excellent breakfast, chatted up the local beekeeper. Our only regret is that we were only here for one night.
Stayed 1 night in Aug 2022

6/10 Okay

GUILLAUME, ALISO VIEJO

Business traveler
Disliked: Cleanliness, amenities
Tout d'abord, j'ai tué 2 cafards dans ma chambre. Ensuite, les chambres ressemblent plus à des chambres d'hôpital qu'à des chambres d'hôtel. Le personnel est très gentil mais tout à fait inefficace. A ce niveau de prix, il y a beaucoup mieux tout à côté !
Stayed 5 nights in Jul 2022

4/10 Poor

F A

Traveled with family
Disliked: Room comfort
Misleading pictures
This place is falling apart. We paid for 2 nights and ended up moving out after the first night - all walls were super dirty, sofabed stained, the walls were peeling and the corners of the walls were all chipped. The main bed had its little side bed table ripped on one side, so you could see the fake wood underneath... Kitchen had a horrendous plastic table that looked as if it had gone through the apocalypse. Only reason we stayed one night is we arrived quite late and we had nowhere else to go - with 3 kids on tow. Definitely misleading pictures (it looked quite new) on the hotels.com pictures. I would say this gets to the point of fraud... Staff were quite nice... it was the only saving grace - and it's not their fault that the hotel is in such deplorable conditions.
Stayed 2 nights in Apr 2022

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bed was not comfortable but we only stayed one night.
Stayed 1 night in Mar 2022
Response from DAVID on Mar 9, 2022
Bonjour, Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires. Cordialement

10/10 Excellent

Nikolay

Business traveler
Liked: Cleanliness, room comfort
Stayed 11 nights in Oct 2021
Response from DAVID on Nov 15, 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Nikolay

Business traveler
Liked: Cleanliness, room comfort
Stayed 11 nights in Oct 2021
Response from DAVID on Nov 15, 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Nikolay

Business traveler
Liked: Cleanliness, room comfort
Stayed 11 nights in Oct 2021
Response from DAVID on Nov 15, 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

8/10 Good

Abdallah, Addis Ababa

Liked: Amenities, property conditions & facilities
Stayed 20 nights in Sep 2021

10/10 Excellent

Mahdi

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021
Response from DAVID on Oct 5, 2021
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay
This seems to be an apartment building with kitchenette rooms. Bus stop was 3 min walking distance to take the bus ride to Versailles. The front desk personnel is pretty bland when checking you in. Walking into the halls of the rooms was a very strong odor. Not sure what it was but our room smelled very strong too. Maybe a cleaning product they use. For some it might smell good but not for me. The room was perfect In space. Some might think too small and tight which it can be but for us it was fine. The room was dated. I didn’t like The carpet. The bathroom was a bit dirty on the corners of the floors. It only had a almost finished toilet paper roll had to ask front desk for an additional roll. The beds sheets looked clean but found a few hairs. The mattress looked clean. Over all we made it work.... not quite like the pictures but we got what we paid for...
Stayed 2 nights in Feb 2020
Response from David on Feb 24, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

4/10 Poor

Hollie

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019
Response from David on Jul 2, 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Amna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018

8/10 Good

Vijitha

Liked: Room comfort
Stayed 5 nights in Aug 2018

4/10 Poor

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour Monsieur Nicholas, Nous vous remercions d’avoir pris le temps de nous faire part de vos impressions suite à votre séjour. Nous vous remercions d'avoir pris le temps de nous faire partager vos impressions car c'est grâce aux retours de nos clients que nous pouvons améliorer chaque jour notre qualité de service. Cordialement La Direction

2/10 Terrible

Amar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly toilets, dusty apartment, bed with bed bugs - a change of room wasn't facilitated in spite of other rooms being free. Quite disappointing.

2/10 Terrible

Marcin

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Richard, Bournemouth

Disliked: Staff & service, property conditions & facilities, room comfort
Last time I use Appart City
Didn't enjoy the stay at all, apart from the lady who assisted and served breakfast, she was a credit to Appart City.

6/10 Okay

Betancourts, Nice & quiet neighborhood

Disliked: Property conditions & facilities, room comfort
clean and comfortable
Enjoyed staying one night at this hotel. The staff was friendly and very helpful.

2/10 Terrible

mark, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just do not stay there it was the worst hotel ever
Massive stains all over the carpet, very rude check in staff, no hot water,everything inc vending machine in lobby broken. Pull out awe full beds, no soap or any amenities in the bathroom which was terrible and dirty. This was worse than a hostel!

2/10 Terrible

d, Valencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not recommend
poor customer approach broken shower door, broken lights in the bathroom no hangers made available dirty carpet in and out

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pleasant at all.

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

majahid, Northamptonshire

Liked: Cleanliness, room comfort
Nice place and cheap.

10/10 Excellent

Michael, Longmont, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, budget place
For the price and proximity to bike ride start in st. Quentin, it could not be beat. If you expected US 3star amenities like a Hampton or holiday inn express you'd be disappointed. They had the basics, that's it. Had to ask for soap in room, no daily change of towels, wifi in lobby for fee...no AC, but clean comfortable little "appartments" worked for us. There was a particularly hard working employees there while the hords of cyclists descended on the hotel with bikes...I wish I could remember his name. really cared.

6/10 Okay

Mike, Maidenhead, UK

Liked: Cleanliness, room comfort
Good value for money hotel near Velodrome.
We were staying to be close to the National Veledrome for 6 nights - the hotel is 3 miles away so fits the bill perfectly. The room as promised had a small kitchen which was good enough for limited self catering. Nice size room and bathroom. Lucky enough to get a balcony (not all rooms do). Negatives - supermarkets and restaurants are at least 10 mins walk away. The room had almost no cutlery (just a few spoons)

4/10 Poor

Qinghua

Disliked: Cleanliness, property conditions & facilities, room comfort
strange smell
Room has strange smell

6/10 Okay

Alexandra, Shropshire

Liked: Cleanliness, room comfort
Hotel was clean and man on reception was very helpful. However, no plug in bathroom sink and when asked for one was told they don't have any and no longer give them as they keep getting stolen. Return deposit an idea????? Also shower flexi tube broken so shower didn't work and instead squirted the whole bathroom with water. Neighborhood nice, plenty of nearby restaurants and nicely located for Versaille Palace.

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot Recommend
We had a terrible experience. Why does Expedia still promote this site?

10/10 Excellent

rosanna, London

Liked: Staff & service, property conditions & facilities, room comfort
Versailles lovely
We spent just two nights but would have loved staying longer.

8/10 Good

Mark, Australia, Ocean Grove

Liked: Cleanliness, staff & service, room comfort
Basic but good value
The rooms were basic but clean. The kitchenette was small but had all the basics & able to prepare a simple meal & good for breakfast inc a toaster. Located close5 mins from Versailles which is the best option for a evening meal as there is not much close to the hotel. If you want a basic room at a low cost, this hotel/apartment is ideal.

2/10 Terrible

Alan, california

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!!!!
Worst hotel I've ever been to. Terrible facility, terrible staff, the clerk didn't know where was our room and was not helpful, they don't have Internet but in the lobby and they charge you for it. You come in the evening and half of the hotel guests are sitting in the lobby surfing on their computers, and the lobby is not that big. You have to pay for towels if you want to change them every day. No air conditioning, so people open their doors and you can hear everything in the hallways. You have to go down to the front desk to ask for toilet paper when the roll is empty. The only answer you get is "this is an apartment hotel, we don't provide anything". The pictures on their website do not reflect the reality of the hotel. Very small rooms and beds. Small bathrooms that don't have any windows or fans. We didnt finish the time we booked this hotel for and we didn't even ask for refund. We just wanted to be out of there.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty cheap, but not great
It was extremely difficult to check in after "reception hours." We were not warned about having to reserve parking in advance, so we spent a lot of time searching for street parking. There was a strange smell in the room and bathroom. That said, it wasn't expensive, which is about the only thing this hotel had going for it.

6/10 Okay

Kara, Leuven

Liked: Room comfort
Disliked: Cleanliness
One night stay
The size of the apartment was great. The carpets really needed a good cleaning though. They charge to park but we were able to easily find street parking. They also charge for wifi which they failed to mention only works in the lobby. It was very close to Versailles and as a family of five we appreciated the space and being able to cook meals.

8/10 Good

CandyWorldTraveler14

Liked: Cleanliness, room comfort
Great for a short stay when going to Paris.
We stayed there for 3 nights. We were worried after reading some of the reviews, but were pleasantly surprised. We were able to check in late after a long trip. The front desk is open till 11 pm, so as long as you make it there before then you should be fine. We had no problems checking in, but while we were waiting we heard many complaints, one of which was about rooms not being cleaned. When we got into the room we were happy with what we saw. The room was really nice, clean and spacious. The sofa bed in main area was pulled out the whole time, but if you fold it up there would be even more room. The sofa bed looked like a full size and the bed in the other room was either a queen or king. We had 4 adults so the bed size was great and the room was a decent size for European hotel.. The bathroom was huge compared to other hotels I've been at or seen. We had a balcony that looked out onto the other side of hotel or some building and an alley, but view in the distance of the morning sunrise was pretty. Kitchenette was stocked with dishes, pans, cups and silverware and had a flat top stove. They even had dish detergent and a mini dishwasher and the fridge was clean. The cleaning people don't come every day which was fine for us cause then we knew people weren't in our room while we were away. The train station was about a 10 minute walk from hotel. The train will take you into Paris and all over. Now for the cons of the hotel/room. Not enough towels for everyone, not even one per person. Maybe take your own in case (like we did). Also might be a good idea to bring spare toilet paper as well (as we did). We read where they charge you extra euro for towels and toilet paper. Our room had a water heater in the closet but we never heard it click on and after 2 people showered the other 2 got cold showers. Breakfast was 10 euros and was not a very good selection for the price. Wifi is available for a fee and only works in lobby.

4/10 Poor

Phoumanichay R.

Disliked: Staff & service
Get your walking shoes on!!
Hotel clean but not very helpful reception staff. WiFi only available downstairs in the reception area, very inconvenient. No taxi service at the stations so if you arrive late, be warned! It's very rural and shops close early in this area. Not the best location for tourists.

4/10 Poor

fabrice, bolton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Week-end in Versailles
What a shame, the building is quite new, but the furniture is so cheap...a lot of thing was broken, 3 lamps out of service one curtain missing, the other one broken...the bed was noisy (metallic springs), and finaly we have had a water leak...Hopefully the staff was great, they seem to be used to all those issues, they quicckly change our flat after the leak. For us the hotel were in a great location however, public transportation is far. I don't recommend it except for one or two nights and if you have your car, it can be a good alternative to a classic hotel.

6/10 Okay

Lior, Geneva, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
No Thrills, Bordeline OK
It's an apartment hotel; pretty recent/modern, basic/no thrills but quite clean. The rooms are decent; equipped with a small kitchenette, bed and lining are OK (no bed bugs detected). Internet by cable, EUR1 a night. Spacy underground parking at EUR6 a night, but the urban surrounding is really busy in the morning - not recommended if you want to be on time for a meeting. Staff are not warm. Moreover, they ask you to clean up and carry your garbage when you check out! Breakfast is very poor; expect to be surrounded by a bus-load of noisy Chinese. Relatively low-priced compared to other offerings in the Versailles area. For what you pay it's bordeline OK.

8/10 Good

PARK

Liked: Staff & service, property conditions & facilities

6/10 Okay

Qing Wu, London

Liked: Cleanliness, property conditions & facilities
the room is clean. it is far from Paris.
It is nice to live in the hotel. The environment around the hotel is beautiful and quiet. The bed is a little small.

6/10 Okay

Syed, UK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
“Great location”; “Fantastic service” but
Hotel staff is good & very cooperative, but management should improve the quality of environment insect protection & bed bugs my son got service bug bite since we return 4 days now he is on antibiotic

2/10 Terrible

Ian's_travels, London

Disliked: Staff & service, property conditions & facilities, room comfort
No Sign on Hotel, No double bed, No cutlery!
No sign at all on outside of the building, so very hard to find. Double room booked, got 2 single beds. Apartment hotel with no cutlery! Very long walk to the main station.