We stayed here for one night, and were told at check in that they were not able to accommodate our request for two rooms near each other or even on the same floor as they were full. This was not a huge problem in itself, but it showed us how variable their rooms are. The room allocated on the 3rd floor was alright, and seems to have been recently refurbished. It was very cramped though. The second room was booked as a room for 2 adults and one child and we were allocated a room right next to the lift on the first floor. This room was quite clearly a single room, used for disabled travellers. The bed was not a double and was not capable of holding 2 adults and a child. There were pubic hairs in the bath and on the floor, and the room was shabby and not well maintained. At about 9pm two busloads of chinese tourists arrived, and they spent the next 3 hours talking, laughing, shouting and knocking on random doors.... all in the corridor outside our room. I complained 3 times, and eventually the manager asked them to keep the noise down. So, in short, this hotel was dirty, hot, noisy, shabby, run down and slow to respond to a valid complaint about noise. Would I stay here again? No - would rather sleep in my car. Not what you should expect from a Holiday Inn.