Terrace/patio

Reviews of Cazaudehore, hôtel de charme au vert

Cazaudehore, hôtel de charme au vert
1, Avenue Kennedy, Saint-Germain-en-Laye, Yvelines

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 102 reviews" "
Rating 8 - Good. 41 out of 102 reviews" "
Rating 6 - Okay. 11 out of 102 reviews" "
Rating 4 - Poor. 5 out of 102 reviews" "
Rating 2 - Terrible. 2 out of 102 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ava

Stayed 2 nights in Oct 2022

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pilgrine for me
Un havre de calme et de verdure avec exellent service et good foods
Stayed 1 night in Aug 2022

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay! Staff was fantastic and the food was amazing! Our only frustration was people smoking near our open window. We are not used to cigarette smoke.
Stayed 3 nights in Jul 2022

10/10 Excellent

Shelly

Stayed 2 nights in Sep 2021
Response from Laura LE BRETON on Nov 6, 2021
Dear Shelly, Thank you for your feedback. We are glad you enjoyed your stay and look forward to welcoming you in the near future. Kind regards,

6/10 Okay

Marco

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2020
Response from Laura Le Breton Chef de Réception on Sep 10, 2020
Cher Mr Becht, Nous sommes ravis que votre séjour vous ait plus et que vous soyez satisfait de nos services. Nous espérons vous revoir très bientôt au Relais & Châteaux Cauzaudore ‘La Forrestière’. Cordialement,

10/10 Excellent

elvira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good heart
I was really unwell coughing and had a fever. A very nice man helped me at night by making tea and giving me a blanket . His name was John. Big thanks
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A lovely place in a great location; the walk through the forest to see views of Paris was really enjoyable. The family room was spacious & comfortable. However, the building could do with some refurbishment & repainting.
Stayed 1 night in Aug 2019

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Satisfactory
Useful stopover after long journey, staff super pleasant, rooms clean but tired. Breakfast OK but expensive, remote location but not far to Saint Germain for meal. No tennis courts on site as described!
Stayed 1 night in Aug 2019

10/10 Excellent

Eles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Poor Service and Food
I'm surprised this hotel is part of the Relais & Châteaux group. The service at dinner was very poor, wrong wine, wrong desert, poor selection of cheese. Lots of errors. The breakfast selection was also very poor with a real lack of options including butter that was past it use by date.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable stay in classic Hotel.
Great restaurant, low wifi signal in the rooms, but the receptionist changed my room to get better connectivity. Hotel is isolated in countryside, but very close to the military compound area.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff
This is a beautiful hotel in a great location as I was attending a sports event organised with PSG Fc which is literally over the road. The room was very quiet but I found the one radiator left it a little cold, along with no double glazing. The staff were superb and the food in the restaurant was equally good. There are cheaper hotels in town and this hotel Comes at a price but the location was great for my needs and saved on taxi fares. If your looking for a high end hotel to stay in then I would recommend.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and fabulous restaurant on the outskirts of Paris
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Aydin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dreadful hotel be careful of antisemites !!
terrible did not even stay due to antisemitic remarks by the matradee. was so shocked ended up never staying and booking at the trinion in versailes. someone at hotels.com need to urgently contact me regarding this !!
Stayed 1 night in Oct 2018

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant. Rooms were very nice. Lovely forest walks for the dog. Perfect stay.
Stayed 1 night in Nov 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic chiq
Lovely classic property very well decorated.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Kay, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situated in the forest -- amazingly quiet given there is major road work being done nearby -- did not hear it.
Stayed 2 nights in Sep 2018

10/10 Excellent

ewanas01, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside Paris and could accommodate a family of 5 in two rooms as a suite
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience. Not A/AC. Dirty the room and the bath
Stayed 1 night in Aug 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb place
We enjoyed excellent standards of staff courtesy and helpfulness. Superb comfort in our room and a memorable dinner.
Stayed 1 night in Jul 2018

8/10 Good

shahin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, clean and comfy rooms, very friendly staff. A little bit out of town and taxi's expensive. Breakfast was quite limited and expensive (not included)
Stayed 1 night in May 2018

8/10 Good

daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2017

4/10 Poor

Verified traveler

Disliked: Staff & service
Faded glory and disdainful management
This booking was supposed to be our biggest treat during our French. Instead, it was the biggest disappointment. This is a perfect example of faded glory, a hotel with old-fashioned bathrooms that once were luxurious, a gastronomic restaurant that is overpriced for the quality of the food served, a room with no 'Do no disturb sign' and the inevitable knock on the door by housekeeping earlier than we wished, luxury shower gel but in a broken dispenser so impossible to use, a balcony that hasn't been cleaned before our arrival and more importantly an owner whose look of disdain when we showed up to pay on check-out told us everything we needed to know about the reasons for the rest of our experience. I will not come back.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Timer
It was my first time staying in this hotel having passed it many times and hearing how expensive it was I never thought to stay in it, but I eventually did when I saw it was cheaper at this time than other local hotels. I had a great room, very well decorated and a door in my room which lead to an outdoor seating area with a table and chair. The room backed onto the surrounding forest so the environment was very calm and refreshing. The products provided in the bathroom were of high quality to match the decor, l'occitane, and a robe & slippers were provided as well as complimentary water. The mini bar is well stocked but there was no facility to make tea/coffee in my room. There was free wifi which is at times was a bit slow but still adequate. The hotel is not far from the town centre in a taxi but is a bit far on foot (maybe 30 mins) If it is a nice day you could have an enjoyable walk. The restaurant is moderately expensive but the food and service are very good. Breakfast is also very good with a great range of things to eat and exceptional service.
Stayed 3 nights in May 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming wooded setting just outside Paris
Wonderful grounds set the stage for a charming visit. The rooms were large and very clean. The staff was friendly and helpful. The adjoining restaurant was top flight. The signs of age only added to the charm.

10/10 Excellent

Jan, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel close to Paris
What a find! This is a lovely hotel nestled in woodland close to Paris. There is ample free parking which was exactly what we were looking. The room was beautifully furnished and as an added touch of luxury all the toiletries in the bathroom were from L'Occitane. The staff were all friendly and very helpfully. The crowning glory of this hotel was it's restaurant. It's quite a smart affair but the food was astounding and the service amazing! We will definitely be back.

10/10 Excellent

Clare, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great service
Lovely hotel and had the lovely surprise to be upgraded to a suite which meant our son slept in a separate room and we all got a great nights sleep!! Great service, beautiful room would definitely recommend and will be returning next time we're in Saint Germain en Laye

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great service!
Excellent service but boiling hot room and cold shower on ground floor (room 2)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful dining
Lovely setting in the forest around St. Germain - en -Laye. We dined in the restaurant (closed on Mondays) on arrival. Having been so often disappointed with dining in France I can honestly say that this exceptional meal in such a lovely room completely restored my confidence that, when it comes to eating, the French do it best! The sommelier clearly enjoyed helping with a difficult desert wine match. Our double-aspect room was a good size but otherwise typically French with big soft pillows and very soft mattress and blankets not duvets. The bathroom was big and well stocked although a shower curtain would have been a good idea. Breakfast was delicious with only good quality items and my omelette passed any chef's most stringent tests. Lovely hotel staff and waiters.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good hotel, but hard to get a taxi around.
We stayed in the hotel for a friend's wedding nearby. The hotel itself is not too far from the station, 5 mins taxi ride. The pain is it is hard to get a taxi around, we ordered a taxi from the hotel to the wedding venue which is about 10 mins by driving, however there is no local taxi available, and the hotel has to order taxi for us from nearby city, so the taxi starting rate was 18 euros. Same for after the wedding, you want a taxi? They can only order it from Paris.....so beware and do order a taxi a day before.

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury on the edge of paris
Wonderful hotel, great restaurant fantastic service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Heiko, Chattanooga, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relais & Châteaux Cazaudehore - perfect & charming
This hotel was just amazing. We were in love from the moment we arrived. The personel are very friendly and helpful, especially the receptionists. The food and service were outstanding. We had the best steak of our lives at the hotel's restaurant. This hotel is a must for anyone who wants to have a great experience in France with European quality food and service. All the rooms have their own unquie decor and personailities, ours even had a charming little patio where we enjoyed our roomservice breakfast overlooking the lovely, well manicured garden. Absolutely charming and beautiful. Also extremely clean. About 30 minutes out of the city.

8/10 Good

WAKA

Stayed 3 nights in Sep 2022

8/10 Good

arnaud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et très agréable
Très bon accueil avec une écoute approfondie à nos demandes
Stayed 1 night in Jun 2022

8/10 Good

Piet

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but no tennis courts
Enjoyed a peaceful stay in a very comfortable room and with friendly staff. Thank you. Only bemol was the lack of tennis courts as advertised on hotels.com. Local courts are available at 30€/hour.
Stayed 1 night in Feb 2022

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, extremely poor & mismanaged breakfast
Spent a weekend at Cazaudehore, visiting family in Le Vesinet. Enjoyed the hotel, even though the room and interior is a bit dated. The big disappointment was the restaurant where we had breakfast. First morning, the power was out. Accidents can happen to anyone, but the important thing is how these are handled and how they treat their guests in those situations. Here, we came in to a dark restaurant, with one waiter and another guy running around. No one addressed us, explaining the situation or giving any sort of information. After 2-3 minutes, we just sat down at a table and started helping ourselves at the very limited and cold buffet, while the waitor continued to ignore us. The 2nd day, the power was restored. However the waitor was still running around, now together with several others. The restaurant was 75% full but we were still left standing for 5 minutes, without anyone offerings us a table. After asking twice for a table, the 2nd time pointing to one specific, we were seated. But only to find a buffet where all warm dishes, juice bottles and cold cuts were empty. No one ever came to our table but we ended up walking to the waitors, who were running as headless chickens arond in the restaurant. ordering an omelett, some hot milk for the coffee etc. All in all, it was totally clear that the restaurant operated without any sort of management. No one showing us to a table, no one coming to take orders, no removing used plates etc.
Stayed 2 nights in Oct 2021
Response from Laura LE BRETON on Nov 6, 2021
Dear Mr Ellneby, Thank you for sharing your feedback regarding your recent stay with us. We are glad you enjoyed overall your stay but are sadden to hear the breakfast service was not up to standards. We sincerely apologise for the inconvenience and we will share your feedback with our team directly. Also, we sincerely hope to welcome you again and would gladly offer you two complementary breakfast for your future stay. We look forward to receiving you again. Kind regards,

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cet établissement est de loin le Relais et Châteaux le plus vieillot que nous ayons fait. Grosse déception
Stayed 1 night in Jun 2021
Response from Laura Le Breton Chef de Réception on Jul 24, 2021
Merci d'avoir pris le temps de nous avoir fait part de vos impressions. Nous sommes navrés que nos prestations n’aient pas été à la hauteur de vos espérances, malgré notre soucis permanent de qualité. Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience qui satisfera vos attentes. Cordialement,

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en amoureux
Le cadre est très sympa et calme. Une chambre standard très accueillante avec une jolie tapisserie et un lit confortable. Une très belle table à été préparée dans la chambre pour le dîner. Nous avons pris l’option des bocaux réchauffés sur place (bons mais un peu chers pour la quantité proposée) Le petit déjeuner était très bon mais un petit peu déçue sur la quantité des confitures (clairement pour une personne alors que nous étions deux). Niveau sonorité, nous avons été un petit peu dérangés par les personnes au dessus de nous alors je conseille de demander une chambre au deuxième étage pour n’avoir personne au dessus. Globalement un bon séjour avec un personnel au petit soin !
Stayed 1 night in Feb 2021

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Laura Le Breton Chef de Réception on Nov 13, 2020
Chère Martine, Nous sommes ravis que votre séjour vous ait plus et que vous soyez satisfait de nos services. Nous espérons vous revoir très bientôt au Relais & Châteaux Cazaudehore. Cordialement, Laura Le Breton Chef de Réception

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bien
Stayed 2 nights in Jul 2020
Response from Laura Le Breton Chef de Réception on Aug 6, 2020
Cher Eric, Nous sommes ravis que votre séjour vous ait plus et que vous soyez satisfait de nos services. Nous ne manquerons pas de transmettre vos compliments à toute l'équipe. Nous espérons vous revoir très bientôt au Relais & Châteaux Cauzaudore ‘La Forrestière’. Cordialement, Laura Le Breton Chef de Réception

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cosy dans un joli cadre forestier
chambre cosy avec literie confort environnement calme bon petit déjeuner service sympathique et professionnel
Stayed 1 night in Nov 2019