Ratings based on 635 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Very good experience, and very good value for 2 bedroom rooms, i went to amsterdam for 2 whole days and took zaandam railroad station that is 4 to 5 min walk and you have a really good supermarket half way when you are walking, it is a safe and lovely town where it is located, good big beds with new beds, and very clean modern hotel, good staff also.
5 out of 5
Recommended
for Everyone
by A verified traveler from united kingdom

Nice hotel close to the station

Posted Nov 13, 2017
Clean, comfortable and spacious suite. Hearty breakfast. Wonderful food in the restaurant. Would highly recommend.
Comment from Hotel Management
Nov 14, 2017 by General Manager, Hotel Management
Thank you for your stay and your recommendation. Glad to see you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
It was a nice hotel and friendly staff there . I love it
Comment from Hotel Management
Nov 9, 2017 by General Manager, Hotel Management
Thank you very much for your lovely feedback! Very nice to hear you liked it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bucks England

Great hotel with excellent standard

Posted Nov 4, 2017
This hotel offers a great location that's 4 stops from the airport & 2 stops from Amsterdam central. Across the railway station is zaandam town with shops,cafes & restaurants galore along with local people you almost feel you know. I am now planning my next visit to try and see more of the area.Everything about the trip was so easy, great value with a travel ticket from the airport so if you want a stress free break this is the real deal.
Comment from Hotel Management
Nov 6, 2017 by General Manager, Hotel Management
Thank you so much for your stay. We are very happy to see you enjoyed it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Posted Oct 23, 2017
Hotel close to station, staff were friendly & helpful. Breakfast was very good, not a huge choice on dinner menu but food was excellent.
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Thank you for your stay and comments. We have chosen to have a limited menu which changes every month.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Situation superb for anything.

Posted Oct 16, 2017
Brilliant hotel to get from airport or to town so simple two stops on the sprinter train which is a 5 to 10 minute walk away. Fantastic supermarket next to hotel. Great staff hotel clean very comfortable. Well done The best Western Zaan Inn.
Comment from Hotel Management
Oct 16, 2017 by General Manager, Hotel Management
Thank you so much for your stay and superb review. Very nice to hear you enjoyed it. We hope to welcome you soon again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Lovely stay with helpful staff. Great location!

Posted Oct 16, 2017
Pros: The staff, the location
Hotel was very clean and nicely designed. Staff were friendly and helpful and offered us advice. The bed was big and comfortable. Great transport links into Amsterdam central station. Only a 12 minute journey and trains are frequent.
Comment from Hotel Management
Oct 16, 2017 by General Manager, Hotel Management
Great to see you liked it and we do hope to welcome you soon again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Nice hotel close to the city

Posted Oct 15, 2017
Comfortable and modern hotel. Easy trip from downtown Amsterdam- two stops with frequent trains there. We enjoyed spending our nights there after busy days in the city. Easy three stops from there to the airports
Comment from Hotel Management
Oct 16, 2017 by General Manager, Hotel Management
Thank you for your kind feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hard to find

Posted Oct 11, 2017
The room it's self was fine. The restaurant was disappointing. The food was is the area of adequate. The service was poor to the point of unexceptable.
Comment from Hotel Management
Oct 12, 2017 by General Manager, Hotel Management
Thank you for your stay. You may want to use google maps for directions. We are sorry we have not met your expectations in our restaurant. Please feel free to let us know what in your opinion was wrong as we cannot contact you as your feedback is anonymous.
4 out of 5
Recommended
for Couples
by A verified traveler from London

Nice facilities & close to station (not near city)

Posted Oct 11, 2017
Pros: Friendly service, very comfortable king bed and clean room, close to a station
Cons: Location isn't very close to the city, but can't do anything about that.
Location: Close to the Zaandam station. A few shops we saw near the station, not much nearby other than a supermarket (which doesn't accept credit card!)
The hotel is quite close to the Zaandam station and was easy to get to from the Airport train station. The hotel isn't that close to the Amsterdam city centre so I recommend catching the train which is about 7 euros return. I believe the last train is around 1am (what the hotel staff told us) so if you're planning on having a late one in the city an uber or taxi to the hotel it will cost you around 40-60 euros. Staff were very friendly and the room was quite clean and we absolutely enjoyed the comfort of a king bed (having recently moved to London and having to settle for a double bed which is the standard). Also if you're thinking of heading to the city before flying out don't bother leaving your luggage at the hotel (although the staff might recommend it) as there are plenty of places in the city and in the station itself, which we learnt the hard way as our flight was at 9pm and had to make a detour to pick up our bags instead of getting a train straight to the airport.
Comment from Hotel Management
Oct 13, 2017 by General Manager, Hotel Management
Thank you for your stay and feedback. We are indeed a 12 minute train ride from the city centre, hence the lower room rates than in the centre. Many hotels in Amsterdam itself are even further away from the centre than our hotel. We also have regional travel tickets available if you make use a lot of the public transport. Nevertheless we are happy to hear you enjoyed our hotel. Thank you!