Ratings based on 288 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great location, center of the city.

Posted Jun 10, 2017
Hotel is located right in the center of the city. Right in front of Cathedral. Surrounded by great restaurants and night life. Buffet breakfast offered at the hotel is amazing.
5 out of 5
by Gabriele

A Definite Yes

Posted Apr 4, 2017 on Hotels
Great place to stay. The view to the mountain and cathedral is a plus. The rooms are very spacious and clean. Having a little refrigerator is a nice touch. The food in the hotel restaurant is very good. Everything is within walking distance so it makes it easy to see many things. The only thing was it seemed that some of the employees didn't know what was going on like 2 for 1 drinks in the bar from 6 to 8. They told us no, but when we brought the room advertisement to the front desk they said yes. Overall a great stay and will definitely come back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 1, 2017 on Hotels
5 out of 5
by Oliver

This traveler left a rating score only Posted Mar 25, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Beautiful modernization of an old building.

Posted Dec 13, 2016
Pros: Clean, central, nice breakfast (different items daily), helpful staff, some English-speaking.
Cons: Size of sink countertop
Location: Across the street from the cathedral, Government palace and the old market building. Walking distance to all museums and surrounded by curio shops.
Very pleasant staff, helpful and courteous. Very good buffet breakfast (even the locals come for it). Generally quiet except for Saturday night when a party went to nearly 1 AM (we were in a courtyard view room and the bar was in the courtyard). The counter space in the bathroom could have been larger. Well appointed room with 2 large screen TVs. Location to the core of the city could not be better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2016 on Orbitz
The room was great, the hotel is beautiful and the staff friendly. The only negative was with the restaurant we sat their for 20 min before we got a menu and left because the server never came back.
4 out of 5
by A verified traveler

Spacious Rooms and very clean

Posted Oct 1, 2016 on Hotels
Checkin was a breeze, room service offered all hours, free water botel every night. Had a restaurant that offered affordable food. The bar had great priced drinks. The location was right infront of the cathedral and walking distance to shopping and food.
5 out of 5
by A verified traveler

Convenient location

Posted Sep 20, 2016 on Hotels
Great Location right across the street from the main square, beautiful old building with all the modern amenities
5 out of 5
Recommended
for Everyone
by A verified traveler from S P

Nice hotel, located downtown.

Posted Sep 20, 2016 on CheapTickets
Located across the street from the beautiful palacio de gobierno and the Cathedral, within walking distance to the beautiful downtown Zacatecas. Great food in the restaurant. The air conditioning did not seem to get the room cool enough as it was a bit hot, but overall a great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Amazing location

Posted Jul 29, 2016
Some of Zacatecas must see landmarks are across the street or within a 7 minute walk. The staff was very helpful with guiding you around the city and getting taxis for you. I will definitely be back.