Ratings based on 100 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by Carolina from NY
It was worth the moneyPosted Aug 19, 2016 on Hotels
I really enjoyed their location, close to everything, makes it easy ton go back to your room as many times as you need, when you're traveling with kids and grandma.
for Everyoneby A verified traveler from M
Ok for 1-2 nightsPosted May 22, 2016
good location , room ok but not ventilation , the gym is very bad
for Everyoneby A verified traveler from USA
good location near downtown, nice viewPosted Jun 15, 2015
Pros: comfortable, cozy, clean.
comfortable rooms and location. perfect for one person on business.
Posted Jun 1, 2015 on Hotels
for Everyoneby A verified traveler from New York
My second time therePosted Apr 4, 2015
Location: Close to everything
I really like this hotel, very convenient location, staff always willing to help.family owned for what I learned,facility cleanliness great,great for my budget I'll be there again on my next trip,you can count on it! Thank you!
by Ricardo from puerto vallarta
location location locationPosted Jan 16, 2015 on Hotels
I was just looking for a nice inexpensive hotel to spend the night on my road trip... the hotel location changed my mind and I ended up staying an extra night... the employees made me feel so welcomed and comfortable.
by A verified traveler
Posted Oct 26, 2014 on Hotels
by A verified traveler from Texas.
Not like the picturesPosted Sep 2, 2014
Pros: close to cathedral.
Cons: more amenities
Location: Cathedral, Teleferico, Cerro de la Bufa.
The rooms were small. The beds were hard. When we asked for more towels (we had 2 for a party of 4), they sent two more that were tiny and looked like they were 10 years old. In the morning we requested an iron and were told to wait until 8 o'clock when the cleaning ladies showed up and they would contact me. obviously the front desk and ported had no access to irons. By 8:30 I was still waiting for a call. My mother-in-law had to go down to the front desk and was told that there were no available irons. A cleaning lady walking by overheard and said she may have one.
Posted Aug 14, 2014 on Hotels
by Juan Pablo from Guadalajara
Excellent location, basicPosted Mar 19, 2014 on Hotels
We had a great time in Zacatecas which is a beautiful colonial city. The hotel was nice, great location and clean. We had a room at the front which has a nice view of the street, only problem was that is a bit noisy, specially from the the neighbours next door as the room is one of those connected and separated by just one door, I think there were like 8 of them in one room. Also, when we needed a couple of basic things like glasses, a plate and a knife we had to ask several times and at first they said it wasn't possible, but in the end it turned out to be. Not a big deal, but hotels should be able to easily provide things like this, specially since they have a restaurant.