Ratings based on 122 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
Good Value for money great location.Posted Sep 15, 2017 on Hotels
Good hotel for the price you pay. The rooms are old but clean. Need to renew them. The best thing of the hotel is the location, it is at the center of the centro histórico. The people at the front desk is nice but are not so well prepared.
Comment from Hotel Management
Nov 2, 2017
Gracias por sus comentarios. Estamos mejorando para brindar un mejor servicio
by Carolina from NY
It was worth the moneyPosted Aug 19, 2016 on Hotels
I really enjoyed their location, close to everything, makes it easy ton go back to your room as many times as you need, when you're traveling with kids and grandma.
for Everyoneby A verified traveler from M
Ok for 1-2 nightsPosted May 22, 2016
good location , room ok but not ventilation , the gym is very bad
for Everyoneby A verified traveler from USA
good location near downtown, nice viewPosted Jun 15, 2015
Pros: comfortable, cozy, clean.
comfortable rooms and location. perfect for one person on business.
Posted Jun 1, 2015 on Hotels
for Everyoneby A verified traveler from New York
My second time therePosted Apr 4, 2015
Location: Close to everything
I really like this hotel, very convenient location, staff always willing to help.family owned for what I learned,facility cleanliness great,great for my budget I'll be there again on my next trip,you can count on it! Thank you!
by Ricardo from puerto vallarta
location location locationPosted Jan 16, 2015 on Hotels
I was just looking for a nice inexpensive hotel to spend the night on my road trip... the hotel location changed my mind and I ended up staying an extra night... the employees made me feel so welcomed and comfortable.
by A verified traveler
Posted Oct 26, 2014 on Hotels
by A verified traveler from Texas.
Not like the picturesPosted Sep 2, 2014
Pros: close to cathedral.
Cons: more amenities
Location: Cathedral, Teleferico, Cerro de la Bufa.
The rooms were small. The beds were hard. When we asked for more towels (we had 2 for a party of 4), they sent two more that were tiny and looked like they were 10 years old. In the morning we requested an iron and were told to wait until 8 o'clock when the cleaning ladies showed up and they would contact me. obviously the front desk and ported had no access to irons. By 8:30 I was still waiting for a call. My mother-in-law had to go down to the front desk and was told that there were no available irons. A cleaning lady walking by overheard and said she may have one.
Posted Aug 14, 2014 on Hotels