Ratings based on 47 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

An Interesting Place to Stay

Posted May 8, 2017
Pros: The charm of the place and the quiet location. Very easy parking for a small fee.
Cons: Air-conditioning and wifi.
Location: A quiet and charming town, but with not much to do. Great for a stop-over on your way to someplace else.
Other than the novelty of staying in a Parador, this place does not offer exceptional value. Though the check-in process was friendly and professional, the stay here left something to be desired. The hotel claims it has air-conditioning. There was no evidence of this in the room. When we arrived, it was hot in the room and I could find no way to regulate the temperature. It eventually cooled off at night with the window open. But the worst thing was the wifi. It was almost useless - it kept disconnecting, and sometimes took four or five attempts to re-establishing a connection. This was easily the worst wifi experience we had during our three-week trip through Portugal and western Spain - and we stayed in some tiny B&B's that had exceptional wifi. So if you are planning to stay here, you might want to take this into consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
It was warm and we had the windows open for the night. Our room looked over the entrance square. It was a Saturday night and there were kids making a lot of noise until 2:30 in the morning, making it hard to get to sleep. I question why the hotel or community members don't have the police ask these kids to leave the square as it is not acceptable to be making such a racket in the early hours of the morning. The hotel posts that it is not advisable to open one's windows at night as this is a recurring problem I assume. The hotel obviously feels it is not worth getting this problem solved. An interesting reaction on their part to an obvious social problem. Thus is a large chain of hotels and I suspect that the bureaucracy is making it impossible for one person at the hotel to take charge. Otherwise, a beautiful hotel with amazing staff.
5 out of 5
by paul

This traveler left a rating score only Posted Apr 6, 2017 on Hotels
5 out of 5
by Derek

Excellent stop - over.

Posted Mar 7, 2017 on Hotels
Good stopping off point en route to southern Spain. Very comfortable room and pleasant quiet restaurant- great food.
4 out of 5
by Arthur

An historic stay

Posted Dec 26, 2016 on Hotels
A unique opportunity to stay at this 15th century palace, located in a peaceful town next to the centre. We enjoyed our visit to the convent, its museum and shop. Shops and squares with its many restaurants were within walking distance. Free guided tour of the parador was excellent. Its restaurant was also very good. However, on arrival, staff could not find my booking details, although I showed them the e-booking in my iphone wallet and they insisted that I printed the booking, even though their wifi was very slow. In the end I could not print it so they had to accept my word.
5 out of 5
by A verified traveler

Convenient good for one or two night stopover

Posted Nov 2, 2016 on Hotels
Beautiful entrance to a quaint hotel in the centre. Room was adequate.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2016 on Hotels
5 out of 5
by Jose from US

Excellent experience!

Posted May 27, 2016 on Hotels
Great hotel. Castle of the Duques of Feria (1437!!!). Charming, great service... Must do.
5 out of 5
by Adam

This traveler left a rating score only Posted Oct 16, 2015 on Hotels
2 out of 5
by Terri from Wales

Atrocious disregard for non smoking laws

Posted Aug 16, 2015 on Hotels
Our 2 night stay was blighted by the staff of the hotel allowing guests to smoke in the restaurant and other areas of the hotel. Our room was lovely, spacious, clean and the wi-fi was very good BUT, we did not want people smoking on the table next to us when we were eating breakfast. We complained to the staff but were told it was allowed. We pointed out it was against the law and the receptionist apologised and said that was how it was. Absolutely disgraceful for a Government run chain of hotels to openly break the laws of the country to allow smoking in public areas.