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Reviews of Best Western Premier Hotel Astoria

4 out of 5
Best Western Premier Hotel Astoria
Petrinjska 71, Zagreb

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terry, Battle Lake

Traveled with partner
The breakfast provided each morning was spectacular in scope and variety. The room we had was comfortable and quiet. The hotel was in easy walking distance to the town center and many attractions. I highly recommend this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a delightful feast!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - great breakfast! We were on the 6th floor and wifi didnt really seem to reach there, but overall, a great stay!
Stayed 4 nights in Apr 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing people welcoming us, special thank you to Marina who make us feel at home with her exceptional service in the dining room!
Stayed 4 nights in Apr 2024

6/10 Okay

David John

Liked: Staff & service, amenities
Room was much smaller than I expected. Not many eating options in the area.
Stayed 3 nights in Mar 2024

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were exceptional. The breakfast buffet was fresh and had a good variety. The bed was comfortable but the room was tiny. You cannot control the temperature of the room, so that on a warm April day the room temperature was 27C. The only option was to open a window, but as the room faced another wall there was no breeze. Ask for a room overlooking the parking lot or the front of the hotel for that reason.
Stayed 2 nights in Mar 2024

10/10 Excellent

dan, Augusta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place.
Stayed 2 nights in Mar 2024

10/10 Excellent

norman

Liked: Cleanliness, staff & service, property conditions & facilities
GrI at central hotel lovely staff stayed here twice
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Kwong

Liked: Cleanliness, property conditions & facilities
Great location! Nice breakfast but some fresh berry fruits would have been nice to add to high protein plain yogurt
Stayed 3 nights in Mar 2024

8/10 Good

SIU MUN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good staff service, breakfast buffet had a variety of options, overall is good
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Air con not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Janos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reach breakfast options and parking included.
Stayed 1 night in Feb 2024

10/10 Excellent

Anja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
Stay was short. Good location. Very clean. Excellent customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Ishikawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient !
Very convenient for tourists. Breakfast maybe can be improved such as nice coffee but overall nice stay !
Stayed 3 nights in Jan 2024

10/10 Excellent

Predrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Fran

Liked: Amenities
This was my second stay in 2 weeks. Bed linens are very grainy/sandy. My guess is that they use powdered detergent and only put them through one rinse. Nice hotel. Would come back.
Stayed 1 night in Dec 2023

8/10 Good

Philippa

Comfortable room, great breakfast and good location.
Stayed 2 nights in Dec 2023

8/10 Good

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is convenient and walkable to major sights. The room is quite small and in old style. Parking is a plus, the breakfast was very good.
Stayed 1 night in Nov 2023

8/10 Good

Darvin

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a few days. Very convenient and warm in the cooler days. Would recommend
Stayed 5 nights in Nov 2023

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Shirley

Liked: Staff & service, property conditions & facilities, room comfort
Zagreb
My stay was alright, the rooms are a bit small - as expected with European hotels. Staff at front desk were helpful, stored an extra bag for me while I was away on a tour. Staff in the restaurant were wonderful, very personable and breakfast buffet had ample choices of both regional dishes and generic breakfast items. The carpet in my room wasn't carefully cleaned, sadly carpeting often hides proper cleaning.
Stayed 2 nights in Oct 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great especially person that checked me in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, tidy, staff are friendly, parking on site, and the double upgrade to a suite
Stayed 2 nights in Oct 2023

10/10 Excellent

shudan, dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idea location with walking distance to most attractions, including up old town. Breakfast is overwhelmingly good! We also enjoy hotel’s restaurants for dinner.
Stayed 2 nights in Oct 2023

8/10 Good

Marisol, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds, and good breakfast spread!! A bit dated but very clean. Would stay again
Stayed 1 night in Oct 2023

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and friendly service. Room was small and crowded however if they would re-position the bed (otherwise known as use feng shui principles, it would have made the room more comfortable. Walking into the room straight into the head if the bed is not my type of comfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything and breakfast the best ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great staff and within walking distance of much of the main attractions.
Stayed 2 nights in Oct 2023

10/10 Excellent

alan

good staff
Stayed 2 nights in Oct 2023

10/10 Excellent

maureen

Stayed 2 nights in Sep 2023

10/10 Excellent

Svetlana, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was quick and easy. Staff very friendly. Facility is in a good condition and room comfortable. Breakfast was very generous and good quality. Location convenient.
Stayed 4 nights in Sep 2023

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming
Stayed 5 nights in Sep 2023

6/10 Okay

jong dae

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful room. Great location and terrific breakfast. Check in was quick and easy.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast! Friendly check in staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Kang

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Josephine

Stayed 2 nights in Sep 2023

8/10 Good

Alejandro

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Basic and convenient hotel. Don't expect anything else beyond.
Stayed 2 nights in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Zagreb
The Best Western Astoria is a fine hotel located near most of the major tourist attractions. We had an issue of my own prior making regarding the reservation, and the Astoria staff quickly resolved it to everyone’s satisfaction. The breakfast buffet is extensive and enjoyable. We highly recommend this Zagreb hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Lee Kan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2023

8/10 Good

Lamar, edmonds

Stayed 2 nights in Aug 2023