Ratings based on 750 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great Location

Posted Aug 24, 2016
Pros: Location, staff, comfort factor. Coffee and lemon water available near reception.
Great stay in a nice centrally located hotel. Staff were exceptionally helpful and friendly. Nothing was too much trouble. Room was spacious, clean and comfortable. Breakfast was good. As we had a very early departure, a tasty breakfast in a box, was prepared for us.
3 out of 5
by A verified traveler from Stuttgart

Gute zentrale Lage

Posted Aug 23, 2016
Alle Sehenswürdigkeiten sind vom Hotel aus zu Fuß erreichbar.
5 out of 5
by A verified traveler from Tokyo

朝食もおいしく、観光に便利で駐車場もあるホテル

Posted Aug 10, 2016
Pros: 室内の雰囲気。設備が充実している。駐車場がある。
Cons: 駐車場の位置を事前に地図で明記してほしい。ただ受付にいけば教えてくれるし、ホテルの前に車をとめられるので、一度とめて場所を聞くことができるので、大きな不満ではないです。
Location: 中心部が至近距離です。
ザグレブ市内は駐車場探しに苦労します。このホテルは中心部にありながら専用の駐車場があり、そこにとめておいて観光ができるので便利です。駐車場内はスペースに余裕があり、泊めにくいということはありませんでした。内装も豪華ですが、朝食も豪華で日本だと一流ホテルの内容です。スタッフはとても親切で外に外出するときに雨が降り始めたらすぐに傘を貸してくれました。非常に良いホテルです。
4 out of 5
by A verified traveler from 名古屋

アメリカ的なサービスがあるホテル

Posted Aug 5, 2016
Pros: 24時間使用可能なビジネスセンター
Cons: 空調の容易なコントロール
Location: 徒歩で旧市街の観光場所へ行ける
ベストウエスタンという名前がついているので、宿泊者へのサービスに配慮している。ロビーにな、無料のコーヒーとクッキー。エレヴェーターの前には、冷たいレモン水。ビジネスセンターは24時間使用可能で、無料の印刷ができる
5 out of 5
by A verified traveler from Kyungsan

Posted Jul 28, 2016
Very nice place! But rather dirty room. Gorgeous breakfast than expected! The best against value of satisfaction!
5 out of 5
by A verified traveler

Convenient location; pleasant staff

Posted Jul 24, 2016
Excellent location, easy walk from main tram line to the central bus terminal (with luggage!) and friendly & welcoming staff! Walking distance to main sites in central Zagreb also! Had a wonderful stay and their breakfast buffet was ample. Only negative was only 1 elevator (and if you're in the property when a large group is checking out - as we had the unfortunate experience) then that is a bit cumbersome, but due to the age of the original building, there really is no viable solution! But overall, it was a wonderful option in central Zagreb!
4 out of 5
by A verified traveler from ドイツ

Posted Jul 4, 2016
作りは古いものの重厚な印象のホテル。部屋の設備で気になるところはなく、快適に過ごせた。朝食もまあまあ。フロントの人も皆親切だった。
5 out of 5
by A verified traveler from Chicago

Fine hotel for the price

Posted Jun 30, 2016
The room was very spacious, and very clean. Breakfast was just fine, the location is close to the center of town. Old school feel to hotel, but totally clean and great service people.
4 out of 5
by A verified traveler from VA

Nice hotel but a couple blocks from city center.

Posted Jun 27, 2016
Secure, off street parking included. We arrived early and were able to get into our room. Breakfast was good with a decent variety of options, however some of the "fresh fruit" was more like fresh from a can fruit. About a 5 minute walk from the main square.
5 out of 5
by A verified traveler

Convenient , walking distance from center

Posted Jun 25, 2016
Helpful staff , very clean and comfortable .secure parking area , 3 blocks from center Very tasty breakfast.