Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from vancouver

Very comfortable

Posted Oct 15, 2016
Pros: Very new & comfortable. Great beds, bathrooms and staff.
Cons: Restaurant in hotel was only ok
Location: Great restaurant called Sofra across the street. An authentic Bosnian treat!
A great place to unwind. We've stayed here twice and have had a great experience both times.
Comment from Hotel Management
Oct 25, 2016 by DoubleTree Team, Hotel Management
Dear guest, Thank you for taking the time to write this review. We are so glad that you enjoyed your stay and that you are happy with us at DoubleTree by Hilton Zagreb. I hope to see you here again! Sincerely, Nives Volarević, Marketing Manager at DoubleTree by Hilton Zagreb
5 out of 5
by A verified traveler

Excellent hotel!

Posted Oct 10, 2016
Pros: Clean, new, comfortable
Cons: The restaurant was only ok
Great rooms, new hotel & friendly staff. Location was a little bit away from the center of the action but everything else was 5 star.
Comment from Hotel Management
Oct 13, 2016 by DTHilton Team, Hotel Management
Dear Guest, It's great to read that you enjoyed your stay at DoubleTree by Hilton Zagreb and thank you dearly for writing a review. Hopefully we will welcome you back soon! Best regards, Martina Krizancic, Housekeeping Manager at DoubleTree by Hilton Zagreb
5 out of 5
by A verified traveler

Close to transportation, restaurants, shopping.

Posted Oct 9, 2016
Very quiet hotel. Nice breakfast. Pool, sauna, and workout facility were nice features.
Comment from Hotel Management
Oct 13, 2016 by DTHilton Team, Hotel Management
Dear guest, Thank you for taking the time to write this review. We are so glad that you enjoyed your stay and that you are happy with us at DoubleTree by Hilton Zagreb. I hope to see you here again! Sincerely, Nives Volarević, Marketing Manager at DoubleTree by Hilton Zagreb
5 out of 5
by A verified traveler from Grand Pre NS

Friendly professional staff, nice hotel

Posted Sep 19, 2016
Pros: Staff, new property
We stay for 2 days while walking around the old city and markets. It is a good location- about 25 minute walk to old city- we had our baby so the room with 1 king bed was a bit too tight to properly fit a baby crib. Ok though, because we did not want to pay for a bigger room. The staff was excellent. Especially Anna at the front desk- she took 10 minutes to tell us about things to do in the city. The gym staff was excellent- I cannot remember her name, but she was very professional- told us everything about the gym and spa and offered free fruit and clean towels and fresh orange juice overtime we entered.
Comment from Hotel Management
Sep 21, 2016 by DoubleTree Team, Hotel Management
Dear Daniel, I’m happy to read that you had a nice stay at DoubleTree by Hilton Zagreb. We appreciate your feedback. Thank you once again and we’re looking forward to your next visit. Best regards, Ana Bogovic, Front Office Manager at DoubleTree by Hilton Zagreb
4 out of 5
by A verified traveler

空港からのアクセスが良い。

Posted Sep 3, 2016 on Hotels
空港シャトルバス乗り場、トラム駅へのアクセスが良く便利。部屋は価格の割に広くて快適。朝食も美味しい。
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your nice comment about our hotel and I do hope to see you again here in Zagreb. Regards, Nives Volarevic, Marketing Manager at DoubleTree by Hilton Zagreb
4 out of 5
by PEDRO from Lisboa

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Pedro, thank youh! Sincerely, DT Hilton Zagreb team!
5 out of 5
by A verified traveler

Delightful stay

Posted Aug 19, 2016 on Hotels
While checking in we were informed that we'd been upgraded to a corner suite. Beautiful room overlooking the city! Great fitness center, pool and steam room. Prompt room service. Very clean.
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Dear guest, it's so great to learn that DoubleTree by Hilton Zagreb has been a great choice for your visit to our lovely city. Thank you for choosing to stay with us and sharing your experience. Best regards, Ana Bogovic, Front Office Manager at DoubleTree by Hilton Zagreb
2 out of 5
by A verified traveler from München, Germany

Too expensive!!

Posted Aug 18, 2016
Cons: The room cleaning!!!
First time in a Hilton for me but not very satisfied of the cleaning room service who forgot to clean our room! Otherwise ok but too expensive for the service in general.
Comment from Hotel Management
Aug 30, 2016 by DTHilton Team, Hotel Management
Dear Philippe, thank you for choosing to stay at DoubleTree by Hilton Zagreb and for providing us with valuable feedback. I do apologize that you haven't enjoyed your experience while with us and I understand how frustrating it can get. As we strive to provide a truly warm and attentive service to all our guests, I have shared your comments with our Management team and we will take action steps in order to improve. Hope you will give us another chance to impress. Sincerely, Nives Volarević, Marketing Manager at DoubleTree by Hilton Zagreb
4 out of 5
by A verified traveler

Very nice stay - location a bit out of the way

Posted Aug 18, 2016
Welcomed with a warm cookie - nice room, big comfy bed. Air con wasn't super awesome but ok (you can sent it to a certain temperature - but it never gets there! Lowest it got was 22.9 which is fine but seems strange you can set it for as low as 18 if hay doesn't work?) pool area on the top floor was a nice surprise and lovely- fitness centre very well equipped actually. Location was about 3 kms from the heart of Zagreb - which is probably the only part you want to see, so that's a bit far. But tram out the front helps: Considering it's a bit far I think they should give out tram vouchers if you need them.
Comment from Hotel Management
Aug 26, 2016 by DoubleTree Team, Hotel Management
Dear Benjamin, thank you for taking the time to write this review. We are so glad that you enjoyed your stay and that you are happy with us at DoubleTree by Hilton Zagreb. I hope to see you here again! Sincerely, Nives Volarević, Marketing Manager at DoubleTree by Hilton Zagreb
5 out of 5
by Soeren from Aarhus

Stille og roligt kvarter og lækker suite

Posted Aug 16, 2016 on Hotels
5 overnatninger med adgang til pool, fitness, sauna. Mod betaling var det godt at man kunne bruge hotellets parkeringskælder og man betaler kun for det tidsrum, som man bruger. Hilton Cookie bragte stor glæde ved vores sene ankomst. 10 minutter i sporvogn til centrum af Zagreb
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Soeren, I’m happy to read that you had a nice stay at DoubleTree by Hilton Zagreb. We appreciate your feedback. Thank you once again and we’re looking forward to your next visit. Best regards, Ana Bogovic, Front Office Manager at DoubleTree by Hilton Zagreb