First time in a Hilton for me but not very satisfied of the cleaning room service who forgot to clean our room!
Otherwise ok but too expensive for the service in general.
Comment from Hotel Management
Aug 30, 2016 by DTHilton Team, Hotel Management
thank you for choosing to stay at DoubleTree by Hilton Zagreb and for providing us with valuable feedback. I do apologize that you haven't enjoyed your experience while with us and I understand how frustrating it can get. As we strive to provide a truly warm and attentive service to all our guests, I have shared your comments with our Management team and we will take action steps in order to improve. Hope you will give us another chance to impress.
Sincerely, Nives Volarević, Marketing Manager at DoubleTree by Hilton Zagreb