Ratings based on 1,188 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel a must stay!

Posted Feb 21, 2017
Pros: The staff was perfect willing to help you with whatever you needed. The rooms was quiet and very well maintained.
Cons: Nothing to improve.
Location: Hotel was located near everything.
The hotel was perfect; located near everything. Our room was spotless, quiet and very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Beds not very comfy

Posted Feb 21, 2017
Overall excellent choice. Friendly staff. Clean. Close to city center. Beds were hard and food was expensive.
4 out of 5
by A verified traveler from North Carolina

Traditional hotel for carriage trade

Posted Feb 5, 2017
Pros: The street side hotel cafe. The shower and linens were great.
Cons: Friendliness
Location: Other than the train station, everything was a hike or taxi.
This is a formal hotel from prior days. About 6 blocks from the city center, there was nothing wrong with the hotel. Breakfast buffet was not included for us and was expensive. Hotel cafe on the street corner was very nice and had an easy style. The room was small but very well equipped and impeccably clean. Staff was pleasant. In retrospect I am not sure why we paid premium prices for an ordinary experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice location, building with history and glamorous

Posted Feb 5, 2017
Luxury deco, friendly staff and great location! Nice touch of evening snacks and efficient room service
5 out of 5
Recommended
for Everyone
by A verified traveler from south Wales

Pretty much perfect

Posted Jan 21, 2017
Wonderful hotel, from the greeting and service, room to restaurants. No complaints whatsoever
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Good Location, Clean Hotel

Posted Jan 21, 2017
Check in was quick, the room was clean and comfortable, nicely renovated. The hotel is close to the train station and the centre of the city so good to explore from
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Beautiful old world hotel at a great price

Posted Jan 14, 2017
Pros: Great value for money for a 5 star hotel - I loved the atmosphere, the dining room and bar and the excellent staff and service, comfortable rooms.
Luxurious mid winter get away at a very affordable price
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Great location and room!! We made a room upgrande and it was well worthy!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Zagreb Croatia is a must visit for European winter

Posted Dec 14, 2016
Pros: The Christmas markets are fantastic and the national parks are breathtaking
Location: The hotel is within minutes of walking distance to the Christmas markets and 100 meters from the train station great location
What a beautiful country and a magnificent city so much to do I wish we had more time
5 out of 5
Recommended
for Everyone
by A verified traveler from Huddersfield, UK

Fantastic!!

Posted Dec 12, 2016
Gorgeous hotel, staff are excellent and just oozes class!! 1925 lounge is a lovely venue for a drink, the concierge fantastic and location is spot on. Would definitely recommend especially for the Christmas markets.