Ratings based on 628 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel. Even better location

Posted Dec 28, 2016
We were pleased with every aspect of the hotel. The staff was friendly and helpful. Rooms were spacious, clean and comfortable. Included breakfast was truly excellent. Hotel location cannot be beat. The #1 rated Christmas Market in Europe (2 years running) was a whole 30 second walk. Five minute walk to the city square and more fabulous restaurants than I could count. All of this at a price that makes the Palace a fantastic value.
Comment from Hotel Management
Jan 4, 2017 by Durdica, Hotel Management
Thank You very much for Your kind feedback. We are looking forward to welcome You again at Palace hotel Zagreb!
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire UK

Excellent location

Posted Dec 11, 2016
Great location for the city centre. Everywhere within easy walking distance. Room a bit cramped, bed very hard. Room cleaning efficient with clean towels every day. No kettle in room so we bought our own. Staff friendly but that's all. Breakfast luke warm and always cold plates.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent location & service.

Posted Nov 20, 2016
Marvelous & varied breakfast with some Croatian specialties.
Comment from Hotel Management
Nov 25, 2016 by Durdica, Hotel Management
Thank You!
5 out of 5
Recommended
for Everyone
by A verified traveler from Woking UK

Very well located

Posted Nov 13, 2016
Location: Zagreb 360 is a good overview of the city Museum of Broken Relationships is quirky, unique and often touching
This hotel is very well situated, just a about five minutes walk from the train station and about 5-10 minutes walk to the main central attractions. The room was comfortable and quiet. The breakfast buffet was more than adequate with a good range of choice.
Comment from Hotel Management
Nov 25, 2016 by Durdica, Hotel Management
Thank You!
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great Value. Central location

Posted Nov 12, 2016
Pros: Good location. 5 mins walk from the train station and 5 mins from the main square
Cons: Wifi connection was OK (I get 5 bars) but the connection to the internet was slow. Everything else was great
Comment from Hotel Management
Jan 4, 2017 by Durdica, Hotel Management
Thank You very much for Your kind feedback. We are looking forward to welcome You again at Palace hotel Zagreb!
5 out of 5
by A verified traveler

Convenient, cozy,

Posted Oct 23, 2016 on Hotels
Fantastic staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2016
The hotel is very nice and is in a wonderful location - very close to the city's central square. The staff were helpful and polite and the room had all the facilities we needed
4 out of 5
by A verified traveler

Posted Oct 13, 2016 on Hotels
It was all good except for the instant decaf coffee for breakfast and the lack of variety in the dinner menu.
5 out of 5
by A verified traveler

Comfortable and centrally located hotel

Posted Oct 4, 2016 on Hotels
I used to live in the neighbourhood, and since I moved away from the city, I have made Palace hotel my home-away-from home. Friendly staff and great location are the main factors. I would recommend it to all the visitors for its convenient proximity to the city sights and evening venues. Great restaurants too. I have brought friends along too and they all loved it.
4 out of 5
by A verified traveler

very convenient location

Posted Sep 23, 2016 on Hotels
Good value for a downtown, centrally located smaller botel. Great breakfast.