Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Elegant hotel in great location.

Posted Jul 18, 2016
Had laundry done. Excellent job. Nice breakfast.
5 out of 5
by A verified traveler from oregon

Excelled in customer service

Posted Jul 14, 2016
Absolutely nothing wrong with this hotel.. The best of out trip...
4 out of 5
by A verified traveler

Posted Jul 3, 2016
Friendly staff who were helpful in meeting our specific needs. A beautiful historic building in a fabulous location. Nice updates inside.
2 out of 5
by A verified traveler from Rome/Us/ Jordan

It could develop to a nice hotel.

Posted Jun 23, 2016
Pros: Location.
Cons: As a start more welcoming staff,cross the board.
Location: Location is great,walking in the parks,fine restaurants nearby.
-the front disk staff could be more cheerful,somehow they find it difficult to smile. - it seems that one has to ask for things,towels,bath soap etc,and the response is always positive,but why they were not there in the first place.Why asking. - breakfast is basic and also lacking in presentation,it needs few smiles here and there.Also staff should be more cheerful and stop watching what one put in his/her plate. - the Wifi signal is so week it is frustrating,when reporting the matter to front disk,they just shake their head. -the place looks very tired and frankly ranking it as three stars seem a bit generous.
3 out of 5
by A verified traveler

Sehr zentral gelegen!

Posted Jun 21, 2016
Location: Innen Stadt, Bahnhof, das "Hufeisen".
Altes Hotel daher abgewohnt, liegt sehr zentral. Die Innenstadt kann zu Fuß sehr schnell erreicht werden.
4 out of 5
by A verified traveler

Posted Jun 19, 2016
location is good because of easiness to walk around, feel like stay a historically looking building .
5 out of 5
by A verified traveler from Australia

Very clean and welcoming hotel

Posted Jun 16, 2016
Pros: Clean rooms and very comfy beds. Great location.
Very clean, comfortable and welcoming hotel in a brilliant location. The breakfast each morning was superb.
4 out of 5
by A verified traveler from Denver

Great location - everything you need.

Posted Jun 14, 2016
We only stayed one night, but everything was great. Very nice breakfast and very good location to walk around Zagreb and to access the train or bus stations.
4 out of 5
by A verified traveler

Great Location

Posted Jun 11, 2016
Pros: Location
Cons: Disappointed that the thermostat could not be cooler than 21.5' (C)/ 70.5' (F). Not cool enough.
Location: Old Town
This hotel is convenient to the Old Town in Zagreb as well as many restaurants and other sites.
5 out of 5
by A verified traveler

Perfect Location--friendly staff.

Posted May 23, 2016
Pros: Location, rooms were nice, clean.
Loved this location, close to the park, restaurants, museums & tram line. Everything was great.