Ratings based on 294 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from fort lauderdale Florida USA
Posted Aug 19, 2017
Excellent thruout our stay friendly and very knowledgeable staff. Highly recommend this place for longer stay. All spoke good English
by A verified traveler from Oakville, ON
Too many issues.Posted Aug 14, 2017
Pros: Room clean and comfortable; breakfast buffet nicely presented. Good central location.
Cons: Their automated system for one, which the staff had trouble with.
Location: Location 20 minute walking distance from city centre, where all the pastry and clothing shops are. Many museums and galleries close by.
Though our room came with breakfast buffet, virtually every morning we were told that we are not entitle, and one morning were even handed a chit to sign for the cost of the breakfast! Had to go to the main desk and sort out every time - they should have had things updated correctly in the computer right from the beginning. The other issue was with the mini bar - had a beer and water that one has to record and that should be replenished every day - the first nights slip was left in our room and when we brought it to the main desk at check out 6 days later, were asked if that was it, on which we replied that we were never given any more to fill out (or had the original liquids refilled - this at 40 centigrade weather!!! The hotel was very clean and comfortable, and the lady in the gift shop was a darling; the breakfast and mini-bar annoyance brings down the rating substantially for us,
for Everyoneby A verified traveler from Melb Australia
Great location to the airport and the cityPosted Aug 10, 2017
Pros: The space and size of the rooms and the friendly staff
Very friendly staff at check in and in the restaurant who were very helpful. Couldn't fault their attitude or service.
for Everyoneby A verified traveler from UK
Lovely hotelPosted Aug 8, 2017
Enjoyed 2 nights here in August. Well priced, friendly staff. Breakfast available for approx €7 per person. 10 minute walk from the train station and close enough to walk to the major sites although there is a tram stop outside. The only downside was we found the free internet inadequate however this did not affect our stay.
for Everyoneby A verified traveler from new york
Nice hotelPosted Jul 29, 2017
Nice hotel, clean and tidy room. Staff helpful and friendly. There are numerous stores nearby, also ATM within.
for Everyoneby A verified traveler from Canada
Nice hotel with Great LocationPosted Jul 15, 2017
Pros: Location Included breakfast Quiet location
Cons: More careful booking info
Location: Only 10 minute walk to most tourist attractions
This hotel is very well situated for exploring the City Centre on foot. The airport bus takes you to the bus terminal with a quick 3 stop tram ride to the hotel.The room is large with a comfortable bed and all of the toiletries,hairdryer etc available.The breakfast is available from 6:30 and has a variety of foods for all tastes.I would recommend this hotel to anyone visiting Zagreb
for Everyoneby A verified traveler from UK
Great hotel very, very cleanPosted Jul 8, 2017
Pros: Cleanliness and staff
Location: as in review ...walking distance to all you need
Lovely helpful staff, rooms were immaculate and the cleaners did a great clean every day. Good spread at breakfast. The hotel is in a good local, walking distance (20 mins) to the centre or tram, easy to get to airport (25 mins), local amenities nearby, the hotel was helpful in explaining where to go for food etc.
for Everyoneby A verified traveler
Nice business class hotelPosted Jul 2, 2017
Overall excellent place, but did not like that they made us pay an extra 15 Euros for checking in 90 mins early even though the room was ready to occupy right away.
for Everyoneby A verified traveler from Hamilton N Z
Perfect location for short stayPosted Jun 5, 2017 on Wotif
Pros: Liked the location in particular.
Cons: All good plenty of seating and nice bar.
Location: Tourist things are close.
On the main avenue and walking distance to the hop on hop off buses and shops etc. Walk down the avenue and you are in Rossio square and tourist area. Not far is the elevator and great for views over the city. The area is full of cafes restaurants to suits all budgets. Plenty of shopping in area too and if you need to go further the taxis are cheap.
by A verified traveler
Posted Apr 30, 2017 on Hotels
Excellent service and staff.