Ratings based on 293 Verified Reviews

4.0 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Disappointing

Posted Sep 9, 2017 on Hotels
Very dated hotel. Very worn, bed sheets didn't seem very clean. Extra charge for parking and spa too! Definitely not a four star hotel!
5 out of 5
by Ron

Great stay

Posted Aug 7, 2017 on Hotels
Very pleased with the service and general condition of the hotel and pool area. The only downsides were the lack of drawers or shelving for smaller clothing and the sharp wooden corners of the bed which hurt our legs several times. In addition, maps for tourists in different languages would assist. The hotel is a little bit off the track, but there are excellent alternative facilities adjacent
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good for the price

Posted Apr 22, 2017
Good generally speaking, but need some maintenance (loose faucet in the sink, or water leaks in the shower).
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Excellent hotel with clean facilities.

Posted Apr 8, 2017 on Orbitz
This is a great hotel. Premises are nice and clean and so is room with upscale bathroom. Staff was great and allowed me to do early checkin. Breakfast is wonderful with many choices and types of food. Parking is also under the hotel and very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Room

Posted Mar 24, 2017
Location: Just a little far from downtown core
Staff very courteous and helpful very clean rooms Granada very bautiful city Enjoyed our stay
4 out of 5
by Jonathan

Good Value Hotel in good location ineed of a refit

Posted Mar 7, 2017 on Hotels
Location is great if skiing in Sierra Nevada as right on the junction. Also Taxis are cheap into the city. The hotel just needs a bit of a refit as it is starting to look tied and the maintenance is slipping.
5 out of 5
by Ryan

Perfect location - Great stay as always

Posted Jan 3, 2017 on Hotels
Perfect location, especially for driving up to Sierra Nevada - Only 30 minutes drive! Great local tapas at near by bars.
2 out of 5
by A verified traveler from chino hills, United States of America

Dirty!

Posted Oct 22, 2016
Pros: Location to Alhambra
Cons: Dirty, parking, food options
Location: A few places to eat close by
staff wasn't very helpful or accomidating, nothing to eat after 10pm, the carpet was disgustingly dirty all over The hotel, the worst part was when we got to the room to find the sheets on the bed to be soiled with brown spots.. just disgusting! The room also had dents and dirt on the walls. I do not recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel away from tourist areas

Posted Jul 16, 2016
Great hotel 30 min walk from centre or 5min taxi. Room was large and comfy but had an odd bo like smell. Pool was smaller than expected but nice to relax around and enough loungers - might struggle in peak season. Will stay again. Near supermarkets and small shops and mall.
3 out of 5
by Folgert from Richmond, VA

Close to Medical Park and University on Granada

Posted Jan 19, 2016 on Hotels
The hotel is ok , certainly not spectacular. The room is small and the bathroom is even smaller The toilet has a toilet shower (yes really) and bidet in one which is nice but it is cramped in a very small almost closet like area. Certainly would not want to close the door..Same with the actual shower and tub The shower forces you to step into the tub to turn on the shower which is weird the first couple of times. Overall the bathroom is too small for comfort. I was on a business trip and wanted to iron my shirts. There is no iron/board in any of the rooms and when you call the front desk they will tell you that you will have to use their professional services to get anything ironed. They will charge you for each (!) piece starting around Euro 2.50 for a simple shirt to over Euro 10.00 for jackets and dresses. If you request this after 10 pm add another 50% for after hours charge to that. Roomservice is very limited (choices) and the actual restaurant is closed between 4-8 pm which is common but leaves you with very limited food choices between 4-8 pm. Overall the hotel was ok but it could certainly be improved