Ratings based on 128 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from virginia

Posted Aug 25, 2017 on Orbitz
Pros: Breakfast
We have stayed at this hotel in the past and have always enjoyed our stay. This was a very short stayj
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with modern mountain decor.

Posted Aug 23, 2017 on CheapTickets
Pros: The view and decor.
Cons: Like most European hotels, there is no AC. Keeping in mind that Zakopane is in the mountains and the temperature in the summer does not exceed 78º F.
Location: Kasprowy Wierch, hiking, shopping at Krupowki street, great restaurants, Gubalowka, ATV's are just some of the attractions. Lot's to do and see.
The view from the hotel is breathtaking and honestly this is the best view hotel in Zakopane. Staying in a mountain view room is a must, truly beautiful with Mount Giewont right in front of you. Cannot wait to go back.
1 out of 5
by MAGDALENA

Keep away from This hotel

Posted Jul 30, 2017 on Hotels
They have no idea about customer service. Rooms haven't been cleaned. Overcrowded breakfast restaurant, many uncleaned tables.
4 out of 5
by Selena

June 17

Posted Jul 11, 2017 on Hotels
The walk to town is OK but a steep climb on the way back or 20 in the taxi. Nothing in the hotel in the evening. Good food and a pleasant atmosphere although it was a bit warm. Can't complain that we had good weather but it was hard to sleep.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cosy hotel with helpful staff

Posted Feb 17, 2017
The hotel wasn't near the city centre (just 5-10 mins by a taxi) but it's great if you want to do some skiing. The slope is just next door. Highly recommended.
3 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Beautiful views of Tatras mountains!!

Posted Oct 4, 2016
The newly upgraded superior rooms (i don't know why Expedia calls them Deluxe) are very nice but terrible customer service has plagued this hotel for a long long time...
4 out of 5
by A verified traveler

Superb location

Posted Sep 17, 2016 on Hotels
Nice pleace, best location in Zakopane.
4 out of 5
by A verified traveler from Accrington (UK)

Great hotel in lovely part of Poland

Posted Sep 3, 2016 on Hotels
Stayed in this hotel with a young family, excellent hotel which has playroom for young children, pool and sauna for both male and female. The hotel also offers a shuttle bus bus to the town centre, bus and train station and also up the the cable car for between 3-5 zloty. Just outside the hotel is a water park (Summer months) which is great for adults and children of all ages.
1 out of 5
by A verified traveler

The hotel good old days are gone .

Posted Jul 15, 2015
It is a 3 stars hotel but a price of 4 stars . The hotel is overpriced and if you are adult or senior you will not enjoy it since it is too noisy in restaurant . Few staff speak English . I doubt if I will go back . There are many other places better .
3 out of 5
by A verified traveler

Overpriced and restaurant food quality mediocre

Posted Jul 13, 2015
When I checked in there was no help with the luggage . This is a 3 star hotel with 2 stars service and priced as a 4 star hotel .