Ratings based on 220 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
Nice hotel put they lack of staff when I call the front desk couple of time it takes forever to answer
Comment from Hotel Management
Nov 12, 2017 by Sofitel Bahrain Zallaq Thalassa Sea & Spa, Hotel Management
Dear Guest, Thank you for posting your review following your recent stay at Sofitel Bahrain. I am delighted to read your review; it gives me great pleasure to know that you enjoyed our facilities. Your points of improvement concerning our service are highly appreciated and will be discussed in depth with our management to better serve our valuable guests in the future. We look forward to welcoming you back, Warm Regards Nicolas Vucher-Bondet Director of Revenue
4 out of 5
Recommended
for Families
by A verified traveler from Saudi Arabia

Mostly great service

Posted Nov 4, 2017
Pros: Kids pool and small slides perfect for little ones. Guest services staff were very accommodating.
Cons: Pool staff-more towels and pool bar staff.
Location: Out of the center but near race track and wild life park.
We had a lovely stay at the Sofitel. A few inconsistencies with service though. We had a Club Suite and the Club Lounge staff was great. Chef made special snack for us on two occasions. Room service was excellent and we had a roll away bed free of charge. Pool bar staff was not accommodating. They were more interested in closing down early than waiting on guests. And there also seemed to be a shortage of towels at the pool. One life guard suggested I walk with my freezing two year old to the workout center to get my own towel! Overall this is a great hotel and the Friday brunch is quite the thing!
Comment from Hotel Management
Nov 12, 2017 by Sofitel Bahrain Zallaq Thalassa Sea & Spa, Hotel Management
Dear Guest, Thank you for posting your review following your recent stay at Sofitel Bahrain. I am delighted to read your review; it gives me great pleasure to know that you enjoyed our facilities. Your points of improvement concerning our swimming pool service are highly appreciated and will be discussed in depth with our management to better serve our valuable guests in the future. We look forward to welcoming you back, Warm Regards Nicolas Vucher-Bondet Director of Revenue
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent winter sun

Posted Nov 3, 2017
Pros: The beach, the restaurants and the rooms
Cons: The reading light in our first room was not working properly - switching itself on in the middle of the night for the first 3 nights!
Location: Excellent private beach, good access to the capital, Manama. Loved the little fruit juice place close by.
We chose Sofitel Bahrain for a bit of late autumn sun. We were not disappointed at all. The hotel was excellent, the facilities good and the small private beach was so cozy and clean. The hotel is secluded and away from the capital, which is a blessing in disguise! The staff were so helpful and courteous - they couldn't do enough for their guests! The restaurants in the hotel were very good - we tried nearly all of them and they are certainly better than the one we went to outside of the hotel which was recommended to us as a typical Bahrain food restaurant! We had the Historic Bahrain tour and were a bit disappointed with it because of the high price we paid for it and the quality of the sites we visited! We were charged extra per person because the car was stuck in traffic and we overrun the 4 - hour tour by nearly an hour, which was certainly not our fault! But other than that we had a very enjoyable time and we can deffinitely recommend the hotel and the destination to our friends and family - safe, clean and relaxing!
Comment from Hotel Management
Nov 12, 2017 by Sofitel Bahrain Zallaq Thalassa Sea & Spa, Hotel Management
Dear Guest, Thank you for posting your review following your recent stay at Sofitel Bahrain. I am delighted to read your review; it gives me great pleasure to know that you enjoyed our facilities. Your points of improvement concerning our room reading lights are highly appreciated and will be discussed in depth with our management to better serve our valuable guests in the future. We look forward to welcoming you back, Warm Regards Nicolas Vucher-Bondet Director of Revenue
5 out of 5
Recommended
for Everyone
by A verified traveler

Best place for relax

Posted Oct 23, 2017
location is far from the city so to feel quit and relax while enjoying the beach view, it is a resort so you enjoy everything within the resort from restaurant to events to swimming as well you park safely your luxury car. staff is so friendly. if you like Motorsport then it is 5 min from the BIC
Comment from Hotel Management
Nov 12, 2017 by Sofitel Bahrain Zallaq Thalassa Sea & Spa, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa Sea & Spa. I was extremely happy and it was rewarding to read that you appreciated your experience with us, in particular to highlight our restaurants and beach ambiance. Once again I would like to thank you for your comments on behalf of all of my team. And with this in mind, we hope to welcome you back soon. Warmest regards, Nicolas Vucher-Bondet Director of Revenue
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh, Saudi Arabia

Exceptional holiday, above and beyond service

Posted Oct 22, 2017
Pros: Service, bed, food, Beach! Everything
Cons: Put a plug in for the hair dryer in the bathroom.
Location: Mostly an on site place, but there is a Camel farm, mosque and Souk you can visit
I came to Bahrain to dive for the weekend. After a small hang up with dive location, the manager stepped in and solved the issue, even going above and beyond to make me happy. The food was great, the pool area and beach always clean, and the room was outstanding. This is what 5 Star means! I will go back again, and can not speak highly enough about thisn't place.
Comment from Hotel Management
Nov 12, 2017 by Sofitel Bahrain Zallaq Thalassa Sea & Spa, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa Sea & Spa. I was extremely happy and it was rewarding to read that you appreciated your experience with us, in particular to highlight our restaurants, room features, swimming pool and beach ambiance. Once again I would like to thank you for your comments on behalf of all of my team. And with this in mind, we hope to welcome you back soon. Warmest regards, Nicolas Vucher-Bondet Director of Revenue
2 out of 5
by Bander

Nice hotel location

Posted Sep 8, 2017 on Hotels
It was nice but it's not like last time, I call the room service at different time but they didn't pickup the phone.
Comment from Hotel Management
Sep 17, 2017 by Hanane Guest Experience, Hotel Management
Dear Bander, Thank you for taking the time to tell us about your experience at the Sofitel Bahrain Zallaq Thalassa Sea & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would also like to thank you for your constructive feedback: please rest assured that we will take the appropriate measures to address the areas of improvement you kindly mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager
3 out of 5
by A verified traveler from seoul

Not worthy to stay with high payment

Posted Sep 5, 2017
Sofitel has excellent hotel facility and environment benefit. And staff quality is also nice. However, the management is not that level to get the good reputation, I think. first of all, food quality is not good as 5 star level. I guess that the management wants to save money in buying raw material. The vegetable was not fresh enough, cheese and sausage were poor level. cooking skill was not good enough to be a 5 star level. conclusively speaking, it is not worthy to pay 450 us dollars a day.
Comment from Hotel Management
Sep 20, 2017 by Guest Experience Manager, Hotel Management
Dear Mr. Paul, Thank you for taking the time to tell us about your experience at the Sofitel Bahrain Zallaq Thalassa Sea & Spa. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On behalf of all of us, I look forward to welcoming you back in the near future. Sincerely, Guest Experience Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

nice location , resort hotel

Posted Jul 2, 2017
Nice hotel, excellent location and food. Average staff, average room facility
Comment from Hotel Management
Jul 4, 2017 by Guest Experience Manager, Hotel Management
Thank you for posting your review following your recent stay at Sofitel Bahrain. It gives me great pleasure to know that you enjoyed your overall experience. Your points of improvement concerning our service are highly appreciated and will be discussed in depth with our management to better serve our valuable guests in the future. We look forward to welcoming you back, Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice family hotel

Posted Apr 2, 2017 on CheapTickets
Pros: Great Massage
Great hotel next to the beach. Just a bit away from the city but you really don't need to leave the hotel. All facilities you ever need are available.
5 out of 5
Recommended
for Couples
by A verified traveler from Erbil, Iraq

Sofitel Bahrain Zallaq Thalassa Sea & Spa

Posted Mar 22, 2017
Pros: Loved everything from arrival to check out.
Location: The location is near both the Bahrain Gran Prix and Bahrain Country Club (golf).
The Sofitel Bahrain is simply world-class. My wife and I thoroughly enjoyed the hospitality and welcomed the excellent service during our honeymoon, stay. The provided suite, with its view, the on site gym and spa and needless to say the food was again, simply the best, world-class. We had a daily choice of Asian, Italian or Lebanese cuisines and the seafood at Tapas was as good as the seaside view for the evening dining, just tremendous. And not to mention the selections available at the Saraya Buffet. The staff provided attentive and gracious services during the entire stay. We are definitely going to return to Bahrain soonest and return absolutely return to the Sofitel. Highly recommended!
Comment from Hotel Management
Mar 23, 2017 by Hanane RAZAMA Guest Experience Manager, Hotel Management
Dear Valued Guest, The whole team and I, thank you for taking the effort for posting your review on Trip Advisor, following your visit to Sofitel Bahrain during your Honeymoon celebration. I truly appreciate you taking the time to write such a review. We have shared your comments with all the team and hope to have the pleasure of welcoming you back. Thank you for recommending us! Warm Regards,