Ratings based on 426 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Shabby and dirty

Posted Jan 15, 2018
Pros: The only good thing about my stay was the atmosphere and low price
Cons: Room furniture and cleaning, besides staff honesty
Location: Excellent location
Room was unclean: - Tables were dirty - Bathroom not sanitized/wiped and cleaned - Room carpet was not vacuumed Bill boys and housekeepers were unprofessional and they lack training and etiquette Receptionist tried to over charge me during check-in and check-out!! They use tricks to fool customers. .
Comment from Hotel Management
Jan 18, 2018 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you for sharing your valuable feedback with us.we shared your comments with our hotel management team for actions. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Sugar Land, TX

Beautiful Hotel

Posted Jan 12, 2018
Beautiful, palace like hotel with very professional staff. After the hustle and bustle of the big city, entering the extremely posh, safe, luxurious hotel was just a treat. So nice that you won't want to leave its comfort. Food is amazing, beds are so cozy, amenities as excellent. Many restaurants on the premises to chose from. Location is great. Close to many shops and small outdoor restaurants, all walking distance. You would still need a taxi or Uber to visit main attractions. Book it, you won't regret it!!
Comment from Hotel Management
Jan 18, 2018 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you for sharing your valuable feedback with us. we are glad that you enjoyed your stay and we all look forward to welcoming you back again soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice staff.. will be back soon.

Posted Jan 6, 2018
My 9 days at the Marriott Omar Khayam with my wife was memorable and we plan to repeat our visit. Very friendly staff, comfortable and clear rooms. Restaurants - food and staff excellent. It nice to be able to walk along the river and Jazeera Sports areas.. Wish we had more time to experience Cairo more - Many thanks to all of Marriott staff members for making our stay so welcoming
Comment from Hotel Management
Jan 9, 2018 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you very much for staying at Cairo Marriott Hotel, we truly appreciate your business. we are very glad that you enjoyed your stay. Looking forward to welcome you back again soon. Best Regards Cairo Marriott Hotel & Omar Khayyam Casino.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Luxury!!

Posted Dec 18, 2017
Zamalek is perfect for exploring the this hotel is perfect in every way... service, location, accommodations, etc.
Comment from Hotel Management
Dec 20, 2017 by Mosaad Hussein, Hotel Management
Thank you for sharing your valuable feedback with , we are glad that you enjoyed your stay and liked hotel location. Looking forward to welcoming you back again soon
5 out of 5
by A verified traveler from Boston

Very comfortable, accessible to many Cairo busines

Posted Dec 12, 2017
Pros: good restaurants and service
Cons: they are doing a god job overall
Location: views of Nile are great
I was delayed by air travel, arrived very late. Check-in was most efficient , desk agents gracious and friendly.
Comment from Hotel Management
Dec 13, 2017 by Mosaad Hussein, Hotel Management
Thank you for selecting Cairp Marriott to stayin. We are glad that you enjoyed your stay .we look forward to welcoming you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Nov 23, 2017
Nice hotel nice room comfortable and clean good location
Comment from Hotel Management
Nov 28, 2017 by Mosaad Hussein, Hotel Management
Thank you for staying at our hotel and for sharing your valuable feedback with us. we look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Excellent service

Posted Nov 19, 2017
Excellent serviceHotel is that is excellent the staff are very helpful very polite responded to every request I made the proper time
Comment from Hotel Management
Nov 20, 2017 by Mosaad Hussein, Hotel Management
Thank you, Mr. Sameh for sharing your valuable feedback with us. we look forward to welcoming you back again soon. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2017
Pros: Everything!
Cons: The machines in the casino; the max bets could be reduced.
Location: The location of the hotel was close enough to all of the major tourist cites.
Everyone was cordial and friendly. The Concierge was always helpful answering questions and providing information.
Comment from Hotel Management
Nov 20, 2017 by Mosaad Hussein, Hotel Management
Dear valued guest, Thank you for sharing your valuable feedback with us. We are glad that you enjoyed your stay. We shared your comments about our casino with our management team. We look forward to welcome you back again soon.
3 out of 5
by A verified traveler

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017 by Mosaad Hussein, Hotel Management
Thank you for selecting our hotel to stay in and for sharing your valuable feedback with us. we look forward to welcoming you back again soon.
5 out of 5
by Christian

Amazing location, incredible service

Posted Oct 18, 2017 on Hotels
Had an absolutely wonderful stay at this beautiful hotel. We opted for an executive suite which entitled us to access the executive lounge...this lounge served breakfast, snacks all day, and a light buffet dinner from 5:30 until 8:00. Everywhere we turned, one of the staff at the hotel was there waiting to help with whatever we needed. Because we stayed for eight nights, the staff in the executive lounge became especially fond of us and were always there to greet us with a warm smile and friendly service. Mona, one of the managers in the lounge, is one of the friendliest most helpful people that we have ever met. We would highly recommend this hotel to anyone who is interested in a visit to Cairo. When we return, this hotel is the only place we will stay.
Comment from Hotel Management
Nov 20, 2017 by Mosaad Hussein, Hotel Management
Dear M.Christian, Thank you for sharing your valuable feedback with us. we are glad that you enjoyed your stay and we all look forward to welcome you back again soon. Best regards,