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Reviews of Parador de Zamora

4 out of 5
Parador de Zamora
Plaza de Viriato, 5, Zamora, Zamora

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 125 reviews" "
Rating 8 - Good. 39 out of 125 reviews" "
Rating 6 - Okay. 10 out of 125 reviews" "
Rating 4 - Poor. 3 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old hotel. I had a junior suite which was excellent. Right in the middle of town. Perfect.
Stayed 1 night in Feb 2024
Response from Jose Belver on Apr 1, 2024
Muchas gracias por compartir su experiencia en el Parador de Zamora. Recibir comentarios positivos como el suyo es para nosotros una gran satisfacción, puesto que nuestro objetivo principal es proporcionar a nuestros clientes una experiencia inolvidable en Paradores, y nos alegra mucho saber que ha disfrutado de su estancia. Confiamos en recibirles de nuevo muy pronto en Paradores. Saludos cordiales.

10/10 Excellent

Yonas

Stayed 1 night in Jan 2024

10/10 Excellent

María del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Farhad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel, staffed by lovely people, and the location could not be better. Zamora is one of the most interesting and beautiful towns I’ve ever seen!
Stayed 4 nights in Oct 2023
Response from Manager on Nov 4, 2023
Grateful for your words and comments, which help us to continue improving.

10/10 Excellent

Gredelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to return to. Wonderful with unique and friendly and professional staff.
Response from Manager on Oct 23, 2023
Grateful for your words and comments, which help us to continue improving.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent in the heart of the historic city. The staff were welcoming and efficient.
Stayed 1 night in Sep 2023
Response from Manager on Sep 29, 2023
Grateful for your words and comments, which help us to continue improving.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This parador is outstanding in every way. The rooms were spacious and very attractive. The linens were of the highest quality. The employees were super helpful. Breakfast was excellent. Six out of five!
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Thank you very much for your words and comments, which help us to continue improving.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was extremely bad.
Stayed 1 night in Sep 2023
Response from Manager on Sep 12, 2023
Thank you very much for your words and comments, which help us to continue improving.

6/10 Okay

C

Stayed 1 night in Aug 2023

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in western Spain
A small town patrimony that is worthy of a few days. Comfortable suites in the old palacia, and terrific antique sites of architectural significance within 1/2 mile walk. We arrived for the local artisanal ceramics market....and bought well. Local Spanish blade dealer sol me a killer chef's chopping knife at 1/4 what I'd have paid in the States.
Stayed 2 nights in Jun 2023
Response from Manager on Jul 7, 2023
Thank you very much for your words and comments, which help us to continue improving.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Paradores in Spain are the best hotel option, however expensive, this parador was actually very affordable of course Zamora is a small not excessively visited by tourists.
Stayed 1 night in Jun 2023
Response from Manager on Jul 1, 2023
Thank you very much for your words and comments, which help us to continue improving.

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in an amazing location. The staff could not be nicer. I highly recommend this Parador
Stayed 3 nights in May 2023
Response from Manager on May 31, 2023
Thank you very much for your words and comments, which help us to continue improving.

6/10 Okay

Ayad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is excellent . They could not be more attentive . For me , the issue is the inner workings of the bldg itself ir, the a c and the plumbing . There were no a c until our last day there . There also does not seem to be a viable way to control the system from the room thermostat . The bigger issue for me was the plumbing . There was no way to control the hot and cold water functions . You were either fired or frozen . The water fluctuated horribly. There is also an issue with the drainage and the sinks . They seem to be clogged often . I am the owner of several early 20th c bldgs in NYC . I know the issues that can arise and their headaches . I don't want to encounter those problems while on vacay at the price of this hotel .
Stayed 2 nights in May 2023
Response from Manager on May 12, 2023
Thank you very much for your words and comments, which help us to continue improving.We will soon begin some remodeling works, which we hope will solve the problems of such an old building.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a lovely city. Parking was easy and more spacious than most, in a nearby paid and secure lot.
Stayed 1 night in Mar 2023
Response from Manager on Mar 25, 2023
Thank you very much for your comments and assessment, which help us to continue improving.

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ambience and atmosphere of this Parador is outstanding. Everything from the decor to the amenities outside, is extremely well done and in keeping with this former Palace. The room was comfortable, the spacious bathroom amazing, very clean and quiet and the view spectacular especially being able to watch the Storks on their nests or flying in the sky from our hotel windows was a sight to behold. The breakfast was very good and all the staff very helpful and very professional. Would definitely recommend.
Stayed 2 nights in Sep 2022
Response from Director on Sep 23, 2022
Thank you very much for your comments and evaluation, which help us to continue improving.

8/10 Good

GUSTAVO, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una propiedad antigua, las habitaciones muy amplias, operado con la vieja escuela hotelera española. Personal amable. Estacionamiento en sitio, e único detalle es que nadie te ayuda con el equipaje, no se si ese sea el estándar para un hotel de 4 Estrellas
Stayed 1 night in Mar 2022
Response from Miguel A. Chica - Director on Mar 10, 2022
Muchas gracias por su comentario y valoración, que nos ayudan a seguir mejorando. Tomamos nota de sus sugerencias.

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property, clean and functional.
This is absolutely a beautiful property, no question. Unique property with good restaurant amenities and it was extremely clean. The front desk wasn't super friendly at check-in, but took care of us throughout our stay. One downside was the bar was closed during dinner, which meant when you came back from dinner and wanted to have a late drink, the only option was room service. We were there on a Saturday night and woke up Sunday morning to find an antique market outside. Great surprise!
Stayed 1 night in Nov 2021
Response from Miguel A. Chica - Director on Nov 18, 2021
Thank you very much for your comments and assessment, which help us to continue improving.

6/10 Okay

pablo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy lindo como todos los paradores pero donde menos te consienten y se esfuerzan por darte una experiencia
Stayed 1 night in Aug 2021
Response from Miguel A. Chica - Director on Sep 3, 2021
Gracias por sus comentarios que nos ayudan a seguir mejorando.

6/10 Okay

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Just a little let down
Slightly disappointed. It's an old Palace, but the room was just plain and sparce. Ground floor, with window right onto the square, not even a kettle in the room. Everything was alright, but could have been so much better. Restaurant was not cheap and the food was just plain. Lamb, and potatoes, side salad, £28. No seasoning, no herbs, no vegetables. No atmosphere, no buzz. Nothing wrong, just a tad disappointing. Free parking on the square next door, and plenty of life 10m away in bars.
Stayed 1 night in Aug 2021
Response from Miguel A. Chica - Director on Aug 26, 2021
Thank you very much for your comments that help us improve.

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Miguel A. Chica - Director on Aug 26, 2021
Thank you very much for your comments that help us improve.

6/10 Okay

Bob

Liked: Cleanliness, room comfort
Excuse kitchen could not provide usual food because of the virus, However the kitchen was fully operational. Food not very nice. TOO expensive for services and food rendered
Stayed 1 night in Nov 2020
Response from Miguel A. Chica on Nov 10, 2020
Thank you very much for your comments, which help us to continue improving. We take note of your comments.

6/10 Okay

James

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Has free parking. Very centric, located walking distance away from all attractions. Friendly staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique hotel, in a wonderful location. Zamora was much more than we expected, and staying in this 'castle' was super fun. The only reason I do not give it the highest marks is that it truly needs to be better appointed to make that 5-star rating. The room decor is drab, and the bed was horribly uncomfortable. I only had 2 hours of sleep due to the rock hard bed. However we only stayed one night, and the ambiance of the location and overall hotel was super charming. I would not stay here again unless the beds were much better though. In the middle of the night I seriously considered sleeping in the car as it would have been more comfortable. The hotel has a great deal of potential, I hope it is improved, it could be truly wonderful.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019
Response from Director on Nov 27, 2019
Muchas gracias por su valoración, que nos ayuda a seguir mejorando.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Director del Parador on Nov 3, 2019
Gracias por su valoración

10/10 Excellent

ALDUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Director del Parador on Nov 3, 2019
Gracias por su valoración.

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Centrally located in a beautiful old palace, the parador was delightful. Loaded with history this heritage building was a delight. However the staff were at best disinterested and at worse downright rude. This was the third parador in a row that we visited and by far the least welcoming We will use other 4 star hotels in future
Stayed 2 nights in Aug 2019
Response from Manager on Aug 21, 2019
Thank you very much for your comments and feedback, which help us to continue improving. We take note of your comments about the staff.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Property was beautiful, well maintained and had excellent staff. Our only disappointment was because my husband is in a wheelchair not all the hotel was accessible to him but as an historic building we understand why
Stayed 2 nights in Jun 2019
Response from Manager on Jul 5, 2019
Thank you very much for your comments and assessment, which help us to continue improving. We inform you that shortly we will carry out reforms to improve considerably the accessibility of our facilities, which being a monumental building is very complicated to make them optimal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Director on Jul 7, 2019
Gracias por su puntuación que nos ayuda a seguir mejorando.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Director on Jul 7, 2019
Gracias por su puntuación que nos ayuda a seguir mejorando.

10/10 Excellent

Nina, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking wasn't ready available so we had to use 18 euro per night hotel parking. Other than that everything was absolutely great
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool building...
Historic building in old quarter...some aspects of the rooms are dated and the beds are hard. Otherwise, cool
Stayed 1 night in Sep 2018

10/10 Excellent

BarrySinno, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent loacation. Great 5th floor roof open to the residents. Superb/super friendly front desk staff. Driver on staff to handle parking your car.
Stayed 2 nights in Aug 2018

10/10 Excellent

William

Worth a visit
Great location and city was great for walking. Loved seeing all the white cranes with black tipped wings. The Plaza Mayor was an absolute delight filled with locals enjoying the evening.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Zamora
Zamora is a magical place, peaceful, safe, very clean, the locals very friendly. The chance to stay at the Parador de Zamora turned out to be an excellent choice. Everything about the place was historic and the staff very professional.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Juan, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice historical hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Drew-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed 2 nights at Paradores in Zamora. The hotel is a traditional Paradores, with spacious and well appointed rooms. The facilities and service are all very good. Undercover parking is available as is a swimming pool. I would recommend staying at the Paradores. Zamora is also a fantastic city to visit with many interesting historic sites.
Stayed 1 night in Jan 2018

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, and so friendly
Almost everything about this hotel is perfect. The location is ideal, near all the beautiful sites. The hotel is huge, the rooms are comfortable and clean. We had a fabulous view. The Parador is an ideal place to stay in Zamora....it is old but doesn't show its age!
Stayed 2 nights in Nov 2017

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like a duke and duchess in Zamora.
The building is beautiful, the position excellent, parking was no problem, staff were friendly and helpful. Pool and terrace are excellent, both restaurant and bar food were very good. Room was comfortable, clean, spacious and well equipped. No problems with noise etc. Watching the storks coming and going on the nearby church spire was an added bonus
Stayed 3 nights in Aug 2017

8/10 Good

char

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

ADRIAN, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evans bros on tour.
Typically atmospheric Parador close to historic centre and restaurants and bars. Great pool. One night stopover with wife, brother and his lovely wife.

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury hotel right in historic area etc
walked around to see castle, cathedral, shops etc. had pasta dinner in a lovely restaurant off the main square that was fantastic. cafe for breakfast was good too.

10/10 Excellent

Mrs A, Merthyr Tydfil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Zamora
We contacted hotel ahead of stay for directions & we also upgraded our booking to a suite. The staff at the hotel were very helpful & friendly. Breakfast buffet was excellent. We stayed 2 nights and ate in the restaurant on the first night and enjoyed the meal particularly the dessert!