Outdoor pool, pool umbrellas, sun loungers

Reviews of Paradise Beach Resort

4 out of 5
Paradise Beach Resort
Road Marumbi (between Chwaka - Uroa), Uroa

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 159 reviews" "
Rating 8 - Good. 64 out of 159 reviews" "
Rating 6 - Okay. 34 out of 159 reviews" "
Rating 4 - Poor. 14 out of 159 reviews" "
Rating 2 - Terrible. 11 out of 159 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

6/10 Okay

Fayaz

Liked: Cleanliness, property conditions & facilities
We had the regular all inclusive package and it was disappointing that bacardi white rum was considered a premium rum and was not included. We alos dont think that they used bottled water to make their ice cubes. Overall the pools were great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bernt Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

8/10 Good

Jesse

Liked: Staff & service, property conditions & facilities
Nestory is a really great host. Really pays attention to detail and making sure we are fed happy with quality of service😊.
Stayed 8 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2022

2/10 Terrible

Navnitkumar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing, that we like, everything worst
Stayed 2 nights in Jul 2022

4/10 Poor

Xtraveler, USA

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Technically you are not staying at Uroa beach, there is a shuttle that takes you to Uroa beach Free of charge every hour. The beach at the hotel is far less than desirable. The check in process is a joke and aggravating after a long trip. The Maasi,security is a pretty interesting concept, they very helpful. The food sucked, and are no 2nd options around the area to be had, nor any nightlife either after 930 you’re pretty much help hostage. The internet doesn’t work, I can’t count how many times I heard people complaining about the internet. Someone’s complaining about as I write this, I commandeered the Internet passcode for the reception desk that seems to be the only place that the Internet is working .
Stayed 1 night in Jan 2020
Response from Comunications Manager on Jan 31, 2020
Dear X traveler, Uroa Beach is the complete region, also including the land where Paradise Beach Resort is placed. About internet connection, take in count that we only have one provider on the island, and we have the maximum speed contracted but sometimes, it doesn't work properly. We are sorry that we didn't match your expectations with this.

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Communication Manager on Nov 5, 2019
Thank you for taking the time to leave us your review. We work really hard to offer the best service in the best possible environment . We hope see you again soon.

8/10 Good

Anna

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
at great relaxing holiday. problem at the start of holiday wrong type of room sorted out next day. wonderful staff very friendly
Stayed 9 nights in Sep 2019
Response from Communication Manager on Sep 27, 2019
Thank you very much for taking the time to leave us your review. We are happy that you loved your experience in our resort in spite of the starting day problem. We work really hard to offer the best service in the best possible environment. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room was beachfront, really lovely. Disappointed with the sewage gas smell in our room
Stayed 7 nights in Apr 2019
Response from Sonia. Management on May 3, 2019
Good Day Greetings Thank you for taking the time to review your holiday experience at Paradise Beach Resort We are really sorry to hear about the smell , although not sewage but seaweed and the wood due to the moist weather. The reception manager explained and offered a room change but you declined the offer. We are really sorry for the inconvenience this could have caused during you stay with us, please accept our most sincere apologies W.regards

10/10 Excellent

Roxanna

It was great, the staff was excellent
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

LUDMIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Very underwhelming, pictures on the website are not a fair reflection, did not like how stray cats were in the restaurant I am allergic so this was not ideal for me at all and people should not be allowed to feed them. One positive- staff all very pleasant.
Stayed 3 nights in Jun 2018
Response from laila on Jul 4, 2018
Dear guest, Thank you for letting us know about your feedback, we will take your review seriously and take action on it immediatly, i hope that you still enjoyed your holidays, and hopping welcoming you again for a better experience

4/10 Poor

MamaJ, USA

There are a few things that could make this a much better place. First - the menu is terrible and the food is not very good. It is over-priced for the portion size and the selection is extremely limited. Also, the beach is filled with trash. Just a few hours of work to pick up the garbage would make a huge difference in the quality of the beach. I know it is garbage that washes in from the ocean and not just people dumping, but if the staff made an effort to clean it, it would show greater appreciation for the environment. Also, it is the World Cup but they only had one television playing in a crowded area even though there were many tvs around the resort they never would turn them on.
Stayed 2 nights in Jun 2018
Response from laila on Jun 29, 2018
Dear Guest, Thank you for choosing paradise beach resort for your stay and thank you for taking time to write this review we will take your comment seriously and take action to improve it We do have staff who clean the beach every morning and for the world cup games, it was showed in 2 of our bars, Zanzi bar and the bar in the new section, also in the lounge area when the guest ask for it, Our sincere apologies for these inconveniences we hope that it didnt affect your stay with us, Looking forward welcoming you again among us with better and memorable experience in zanzibar Best regards Dirk & Laila Manager & Guest relation

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Did not experience any problems. Personnel were very helpful.
Stayed 7 nights in Mar 2018
Response from laila on Apr 25, 2018
Sunny greeting from Zanzibar, Thank you for taking time to pen your review, We are very pleased that you didn t experience any problems with us,and we will share your review with our staff who were very helpful to you, we are all here to make you enjoy your holidays Looking forward wlecoming you soon among us Kind regards Dirk & Laila Manager & Guest relation

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Awesome view of the sea
Was an awesome stay, enjoyed the sea view and swimming. Only problem I noticed was the food , no variety and not so fresh . Otherwise the stay was great
Stayed 1 night in Mar 2018
Response from laila on Apr 3, 2018
Sunny Greetings from Paradise Beach Resort! I am so pleased to read that you had an amazing stay at our Resort Thank you for taking the time to pen this review, and for sharing your opinion about the food, we will take this comment seriously and we will try to make it better for the future We look forward to seeing you again for more memorable holidays Warm regards Laila & Dirk

6/10 Okay

Verified traveler

Disliked: Staff & service
Nice hotel
It's Complicated to check in.clients who have already reached the hotel should be facilitated by paying cash without going through too many process of checking online .slow service from groomers,the food is nice but staff shoud get some training on hospitality.too much familiarity with the guests is not a good thing.apart from those few things that,didn't went well , we can recommend it to a friend.
Stayed 1 night in Mar 2018
Response from laila on Mar 22, 2018
Dear Guest, Sunny greetings from Zanzibar, Thank you for taking the time to pen this review and choosing Paradise Beach Resort as your holiday destination in Zanzibar. We value your suggestion about the service and trainings. We are continually looking at ways to improve our services We are very glad that you enjoyed your stay, and that you will recommend our Hotel to your friends, Looking forward welcoming you again, Best regards Laila&Dirk Guest relation & Manager

8/10 Good

DINESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and friendly.
Very good and clean rooms, very specious room size. Bathroom need little upgrade, but clean. We had HB- Food was okay, nothing amazing. Could do little improvement need on food. Not much choice and bit bland. Everyone was bit unhappy.
Stayed 3 nights in Mar 2018
Response from laila on Mar 22, 2018
Dear Dinesh, Sunny greetings from Paradise Beach Resort, Thank you for taking the time to sending us your review and for your recommendation regarding the variety of food that we serve. Your Feedback is very important to us, this is our way to improve We hope that you enjoyed your stay with us and looking froward welcoming you again Warms regards Laila & Dirk Guest relation & Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Surprisingly Good
We got a very cheap last minute price via Expedia but reading some negative reviews we didn't know what to expect. We liked Paridise Beach Resort. As others have mentioned you can't swim in the sea but there is a nice sandy beach & surrounding gardens with 'loungers' & a few hammocks. Also area beside pool. We went to the other beach & it was even nicer & we were able to swim. We had lunch there & were very disappointed by the food & thought it was expensive compared to other better hotels on the island. We went B&B and you can buy a buffet lunch for $17 or dinner $25 (including 1 drink). We upgraded to inclusive for $35 pp for the last day. The buffet food was OK rather than good. The furniture around the resort was very interesting, often made out of old boats. The rooms however are more basic, we had a double bed & a single bed in a large open area. The single bed was a proper mattress & big enough for an adult. Our first room was near to the kitchen & the drone of the ventilation kept me awake, they moved us to another room nearer the sea, which was much nicer. Both bathrooms were functional rather than luxurious. There is also the 'Ala Cart' restaurant beside the 'Zanzi Bar'. The food there was better than buffet. We stayed 3 nights & 2 nights at another hotel & 1 night in Stonetown. There's not much to do so a change of scenery was welcome. It was good to stay in Stonetown but probably better to go only for a few hours. Overall we really enjoyed our stay.
Stayed 3 nights in Jan 2018

8/10 Good

Gazi

Liked: Staff & service
The facility was very good but we were disappointed with the room We were a family of 6 so we had a family room but it only had 1 bathroom- not good! Mosquito nets were in very poor condition so we were bitten relentlessly. Staff did what they could to help
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation was Fantastic
It was a good stay .should have an intercom in the room, So that room service can be easily accessed.
Stayed 1 night in Aug 2017

2/10 Terrible

Daniel, East Africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM THIS HOTEL!!!
First of all, the information about this hotel on this website is inaccurate and misleading. It is advertised as a 4 star hotel. No way! I've stayed at lots of hotels in East Africa, and in comparison, this is about a 2.5 star hotel. The facilities are basic, the staff incompetent, the food disappointing. During low tide, the ocean turns into a swamp that looks disgusting and stinks. There is lots of trash on the beach. The hotel is located in a tiny village, there are no restaurants, supermarkets, souvenir shops or water sports companies within walking distance. Of the three dining options listed on this website, two don't exist. There is only one restaurant with both a buffet and an a la carte menu. The menu is overpriced, the food is generally not great quality. You only eat here because there are no other options! It's also advertised as a family hotel with a free children's club. Completely false! There are no activities for kids. Dinner starts at 7:30pm, way too late for small children. There's no staff competent to deal with children, in fact, several creepy staff members kept scaring our kids! The rooms are spacious but simple. There was mold on one of the sofa/beds. And there were bed bugs in all of our beds! We left early after the whole family was covered in bites. If you any dietary restrictions, avoid the restaurant. We asked both wait staff and chefs about ingredients of dishes (simple ones such as wheat or corn) and were given false information.
Stayed 9 nights in Aug 2017

6/10 Okay

Safari

Liked: Staff & service
Pretty Gardens, friendly staff.
The gardens are beautiful, staff are very friendly. Food was pretty good from buffet. Ala cart menu is slow (45 mins to 1 hr wait for food). Room was smaller, darker, less clean than portrayed online. Mosquito nets had holes. Toilet needed repair and TV service was unreliable. The staff did however respond quickly to room concerns. Sulfurous smell somewhat prominent at low tide from seaweed.
Stayed 3 nights in Jul 2017

6/10 Okay

Wiaan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I do not recommend staying at Paradise Beach
There were many problems. From no air conditioner remote control, no phone to contact reception, forgot our food order at the restaurant and then wanted to serve the starters after the main course, overall cleanliness, the kettle did have an adapter, no staff at the bar, the pool table is broken and the breakfast buffet is not great. Definitely does not deserve a 4-star rating, as this feels much more like a 3-star resort. Not a great experience.
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
The location near the beach was great
The entertainment activities like volleyball, yoga, etc. was excellent
Stayed 2 nights in Jun 2017

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome

6/10 Okay

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay here again, all in all very bad. Terrible beach, dirty and it smells. Dirty and run down room, needs a lot of work.

6/10 Okay

Douglas, Abu Dhabi

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Go to Paradise Beach
I was unhappy from the time I arrived. I was told I was not on the all inclusive package after specifically requested it at the time I booked. Either they mislead me or Expedia. I won't use Expedia again. The hotel did not provide turn down service. The food was not the best. Their were actually exclusions to the beverage selectionsselection after paying for the all inclusive upcharge. Not a good experience. Definitely not a 4 or 5 star resort.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I would not recommend the local area (nothing to do around and ocean not very clean) to anyone, but the hotel itself made up for that. Very friendly and helpful staff. Rooms are simple and bed not very comfortable. Food was good.

8/10 Good

Anne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort
Arriving from Malawi, this was indeed a paradise. Staff very friendly and accommodating. The food was delicious but the food cooked on the grill was overdone. The grounds are beautiful but the ocean here is not a nice as it is further north where it is crystal clear and turquoise. Our room was spacious and lovely. The only negative is that the Wifi is very spotty Other than that, I would definitely recommend this resort.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is NOT paradise...
The standard hotel room does not have any of the basic requirements for a 4* rating.. No tv, facility for making tea, basic toiletries, blankets, very poor lighting in the rooms. The first night was awful with no blankets, toiletries, no working AC, no wifi, no keys for the safe. There was a power cut that night too which was not properly rectified (could be done easily) so we had no electricity until the following afternoon. Management didn't seem to care about this and this was more frustrating as almost all of the issues were preventable - it was down to poor procedures. Big shame and put a downer on the holiday. The only plus points were the restaurant staff who were very accommodating, and the excursions organized by an external company hosted onsite.

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool getaway resort
Great week-long very relaxed getaway. High tide made for some great swims around the Jetty Bar. Low tide meant a trip to nearby Beach #2, beautiful. Pools always crystal clean and beautiful. Half board meant great food morning and evening. Island excursions for snorkeling or sightseeing were readily available. $50 rents you a car so you can tour all of Zanzibar. StoneTown is a great historic destination. But mostly we enjoyed just hanging out around the pool and those shady thatch roof lounges with the hammocks. My telefoto lens got lots of use around the beach as the local women harvested seaweed and the sail boats hoisted colourful sails.

8/10 Good

Costas

Liked: Cleanliness
Quiet and clean resort
Nice quiet and clean resort. Connot swim in the sea infront of hotel as the rock and reef dont allow it. However there is a free bus to a beach 5 min from hotel. Beach is also a bit smelly due to to the shallow reef waters. Friendly staff and clean hotel. The food could be much better and have the option to have a nice cup of Cappucino or some fresh fish. Price of hotel very competitive

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
Great value for the money. The "second beach" was a short 10 min ride well worth it. The beach was much better than resort which isn't good for swimming although the sand is nice. We spent 3 of our 5 days on the second beach. Very few beach boys which was an added plus. You could walk that beach both ways for a long way without being hassled. Resort pool and grounds were very nice. Swam with the dolphins on two mornings. Best trip was snorkling at north end of Zanzibar and added bonus was a pod of dolphins hanging around the reef. Food was pretty good for the money. We didn't do all inclusive, didn't need it, just B&B

10/10 Excellent

Nomathamsanqa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful resort
lovely resort to stay.Good food amazing staff. Room was beautiful clean and comfortable ,will be visiting again.

10/10 Excellent

Kate, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience in Zanzibar

6/10 Okay

Huzefa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service good setup
The service sucked no one was there to take our order in the restaurant and in the bar they gave our drinks to someone else and charged us until I complained when the manager solved the problem

4/10 Poor

Arifa

Disliked: Staff & service, property conditions & facilities, room comfort
Ok.. just ok! Wouldn't go again..
Personally I don't think I would really recommend this place to anyone who wants comfort. It's fine for people who want to spend most of their time in the resort and not go anywhere else. It's 40mins away from the marina and from stone town (which I think would of been a better area to stay in) Room was spacious but either excessively hot or freezing cold. Had a very thin sheet as a duvet, food wasn't great, took very long for staff to come assist u (room service) bathroom door wouldn't even close and the towels were extremely smelly!

6/10 Okay

Hamza

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good to stay and relax with romantic mood
It was a good stay .should have intercom in room. So that room service can be avail easily

4/10 Poor

Verified traveler

Liked: Staff & service
Unable to use the beach -dirty and no high current

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
honey moon
well it s hard to know where to start. from the beginning then... 1. on the second you make your check in you re submited to a "tourist tax" from nowhere that you must pay (3$/ night/ person). it s a kind of joke because they have no document to prove that tax does exist but they will give you a hand made receipt. it was shamefull as in the same time in more respectable hotels they didn t asked for it. 2. beach isn t paradise at all as you would expect according to the hotel name. 3. the staff is treated almost like slaves from what we heared from them. they mostly don t get more than 100$/ month and most of them stay only because they re far from town and have a family to feed. 4. in the room we had the bad surprise to discover that the water of the shower was salted (for everyone). despite our complains and their promises to fix it they did nothing. furthermore, we almost had no water presure so if took like 20-30 min for me and my wife to get a full shower. 5. it s a place far from town so you should stay on the west coast or in the north. east and south aren t beautiful as you expect. 6. don t believe you ll find a fitness center because there is none. 7. these are only some parts of our bad experiences on our honey moon. we ve been in tanzania also and at the end we truely recommand you not to go to these countries.

10/10 Excellent

Aya, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect except for wifi
I loved this resort with african style. Excellent food, specially dinner ! On the beach, but can't swim in it. Don't worry, you will have a free shuttle drive (around 5 minutes) to an amazing beach (a real paradise beach). Nice swimming pool. Free wifi was really poor and only in restaurant area. Towels were not clean. Friendly staff, always smiling and welcoming. Definitely, will come again !

8/10 Good

james, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
Great hotel , and in great position . Will definitely return ! Excellent service ! Unbelievable value for money in low season However they need to sort out local party next door on sat pm /eve as very loud music becomes annoying

10/10 Excellent

bull0592, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities
honeymoon
Was fantastic

8/10 Good

jeeten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Huzefa

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good for price
Was great at 100 aud a night... Great cocktails ordinary food...very ordinary & I'm so not fussy in anyway... Great air con in room... Great pool