good quiet location
Posted Aug 29, 2015
I came here for my 50th birthday. On arrival I was told there was a problem with my booking a that I would have t contact Expedia. She helpfully read me the email I had sent 10 months earlier asking for a room with a view, slightly annoying as they never replied to it. As I had an updated confirmation in my hand from Expedia I felt it wasn't my job to chase that up.she sorted it out and we went to the roof top to wait for the room to be ready. When we got the room it was beautiful but the worst view imaginable, two of the windows opened onto a brick wall and the other gave us an internal view of the hotel. As we only saw one couple in the time we were there I'm certain the hotel wasn't full. I suspect the housekeeping wasn't as it should be, while the room was spotless, on our second day a little bag of biscuits appeared along with two dressing gowns, neither of these were there when we arrived and there wasn't any information in the room, no leaflets, no phone numbers, , we had to go to reception because we didnt know the number, not the end of the world but inconvenient when youre trying to get ready etc. I asked for an iron, which was brought to the room, with bare cables hanging out and one snapped cable. we had to wait until the next day to have a working iron. My friend had asked for some kind of decorations in the room for my birthday, they said they would do something, but they didn't do anything.