Ratings based on 316 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Guadalupe

Good hotel

Posted Jun 20, 2017 on Hotels
This hotel really served it purpose I only went to sleep three nights every night I came back to a new set of fresh clean towels my bed perfectly made. The staff was very nice and helpful! I would go back and stay at this hotel again!
1 out of 5
by A verified traveler

Bad experience

Posted May 20, 2017
Very old towels and lots of noise in the rooms. Regular service and very poor facilities. Very bad and empty buffet
Comment from Hotel Management
Jun 29, 2017 by Manager, Hotel Management
The One hotel is category of 3 stars, is Economy Class. The breakfast includes Scrambled eggs, beans, chilaquiles, 2 options of mexican food, bread, butter, jams, 2 juices, milk, cereals, fruit, and all is FREE.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Carlos, Sonora, Mx

OK hotel, but if you need quite, find another.

Posted Mar 29, 2017 on Orbitz
You can hear all that goes on above and on either side of your room, including the hallways. A/C in our worked great, except it kept on working, thermostat was not working correctly and could not convey that to the staff. I would not pay their walk in door price to stay but booking thru a discount online source it is a value. Free wash and dry was very handy.
5 out of 5
Recommended
for Everyone
by A verified traveler

clean, nice and good value

Posted Mar 27, 2017
I would definitely return to this hotel when attending an event at the closed by auditorium Telcel or the university campus.
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Thanks for your comments, please come back soon, we are waiting for you
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2017 on Orbitz
Small rooms but clean and comfortable. Friendly staff, good restaurant nearby.
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Thanks for your comments, please come back soon.
4 out of 5
by Alex

Posted Feb 17, 2017 on Hotels
The staff was really good, very friendly people. Room little but comfortable, one issue, you can hear whatever is happening in the other rooms.. Other than that, place is good, its food is good as well.
Comment from Hotel Management
Apr 13, 2017 by Gerente General, Hotel Management
Dear Alex Thanks for your comments, please come back soon, this is your home, we are waiting for you. Regards
5 out of 5
by Ricardo

Posted Feb 16, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017 by Gerente General, Hotel Management
Estimado Ricardo Le agradecemos mucho su evaluacion, estamos a sus ordenes.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice and reasonable price

Posted Dec 15, 2016
The hotel is clean and staff members are very friendly. I would suggest to have a more varied breakfast - I am vegetarian and it was complicated to me to find proteins.
4 out of 5
Recommended
for Everyone
by A verified traveler

Does the job

Posted Nov 29, 2016
This is the second time i stay there and have future plans to stay there once again
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to The beltway

Posted Nov 28, 2016
I had a very bad experience with the room they gave my room to somebody else because I don't sleep one night they assumed that I left the hotel they don't respect your room the next night I lived my toothbrush and couple bottle of water and soda and when I come back they trow away and again my card don't work I think they assumed I left the hotel again they should respect your privacy if you rent a room they had to respect that room until the rent is completed