Unexpected Stay, but comfortable.
Posted Jun 23, 2016
I was on my way to Mariupol, but I could not make it. Unfortunately, I had to change my travel plans and I stayed 2 nights at the hotel until I was able to change my flight reservations. Elena from front desk was the top staff, she was the one who made my flight changes possible. She dedicated time to contact airline and explain my situation. Her effort to help was beyond the usual. The rest of the staff team was also very nice, attentive and focused to serve. e.i. Lobby bar and Vera, also from front desk. My taxi to airport also was arranged by front desk staff. I enjoy my stay, food, and drinks.