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Reviews of Hotel Silken Reino de Aragón

4 out of 5
Hotel Silken Reino de Aragón
Calle del Coso, 80, Zaragoza, Zaragoza

Reviews

8.8

Excellent

Rating 10 - Excellent. 325 out of 642 reviews" "
Rating 8 - Good. 258 out of 642 reviews" "
Rating 6 - Okay. 44 out of 642 reviews" "
Rating 4 - Poor. 12 out of 642 reviews" "
Rating 2 - Terrible. 3 out of 642 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kok oon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean
Stayed 2 nights in Jan 2024
Response from HOTEL SILKEN REINO DE ARAGON on Feb 5, 2024
Dear KookThank you very much for your feedback! We wish you a good and safe trip back home. The Silken Reino de Aragón team

10/10 Excellent

Jaroslava

Stayed 2 nights in Dec 2023

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located and the room is very spacious.
Stayed 1 night in Nov 2023
Response from Hotel Silken Reino de Aragón on Nov 13, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home. The Silken Reino de Aragón team

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Silken Reino de Aragón on Nov 12, 2023
Fernando, Muchas gracias por tu valoración!Te deseamos un buen viaje de vuelta a casa.El equipo Silken Reino de Aragón

8/10 Good

donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Silken Reino de Aragón on Oct 30, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home. The Silken Reino de Aragón team

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent place clean
Response from Hotel Silken Reino de Aragón on Oct 30, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home. The Silken Reino de Aragón team

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, room comfort
Great hotel ideal position to visit main attractions. Good safe parking on site. Service excellent and breakfast was varied and tasty.
Stayed 1 night in Sep 2023
Response from Hotel Silken Reino de Aragón on Sep 25, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home.The Silken Reino de Aragón team

8/10 Good

Roger

Stayed 1 night in Sep 2023
Response from Hotel Silken Reino de Aragón on Sep 25, 2023
Thank you very much for your feedback! We wish you a good and safe trip back homeThe Silken Reino de Aragón team

8/10 Good

Elmar

Stayed 1 night in Sep 2023
Response from Hotel Silken Reino de Aragón on Sep 20, 2023
Muchas gracias por tu valoración! Te deseamos un buen viaje de vuelta a casa. El equipo Silken Reino de Aragón

8/10 Good

Sathyender

Business traveler
Liked: Cleanliness, staff & service
The vanity faucet was a bit leaky, and the safety locker was very dated.
Stayed 7 nights in Sep 2023
Response from Hotel Silken Reino de Aragón on Sep 18, 2023
Thank you very much for your review. Kindest regards.. The Silken Reino de Aragón team

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with parking & air con
Excellent location for ‘old Town’ & tourist interests. Easy to find. Parking under the hotel (although one way system to navigate)-17€ per 24hrs. Room was adequate with spacious shower/toilet. On 5th floor, but no real view! Air con was effective & welcome! Plenty choice for breakfast although bacon & scrambled eggs were NOT hot!
Stayed 1 night in Aug 2023
Response from Hotel Silken Reino de Aragón on Aug 28, 2023
Thank you for your review! It has been a pleasure welcoming you at Silken Reino de Aragón. We hope to see you again soon.

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned modern hotel. Large comfortable rooms with air con and safe. Parking underneath hotel (paid). Breakfast weak. "Hot" food was stone cold and whereas even small bars provide freshly pressed orange juice, here it was not. Staff at the front desk were particularly helpful. Would stay here again.
Stayed 3 nights in Aug 2023
Response from Hotel Silken Reino de Aragón on Sep 7, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home. The Silken Reino de Aragón team

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Silken Reino de Aragón on Aug 17, 2023
Muchas gracias por tu valoración! Te deseamos un buen viaje de vuelta a casa. El equipo Silken Reino de Aragón

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room. We were on the six floor with a balcony. The only issue was that there was a building in front of us that we weren’t able to see the cathedral of Pliar. It was obstructed by a building.
Stayed 1 night in Jun 2023
Response from Hotel Silken Reino de Aragón on Jul 3, 2023
Gabriela, thank you so much for sharing your experience and helping other travelers get to know us better.Kindest regards.The Silken Reino de Aragón team

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Location is awesome. Rooms are very comfortable Clean and services Rooms and Front desk area vary Professional. We will recommend. Thanks
Stayed 4 nights in Jun 2023
Response from Hotel Silken Reino de Aragón on Jun 13, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home, Elias The Silken Reino de Aragón team

6/10 Okay

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a beautiful property with modern decour, but you can hear when the people around you are taking a shower or using the toilet. This is a deal breaker. I couldn’t get a good night sleep because of that.
Stayed 2 nights in Apr 2023
Response from Hotel Silken Reino de Aragón on Apr 26, 2023
Thank you very much for your feedback! We wish you a good and safe trip back homeThe Silken Reino de Aragón team

10/10 Excellent

Barbara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean, efficient. Friendly, helpful staff. ***Shower needs safety rail and no slip features added. Location is ideal.
Stayed 2 nights in Apr 2023
Response from Hotel Silken Reino de Aragón on Apr 11, 2023
Thank you very much for your feedback! We wish you a good and safe trip back home, Barbara The Silken Reino de Aragón team

10/10 Excellent

Raul, Worcester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2023

8/10 Good

Srishti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great room
Stayed 2 nights in Mar 2023
Response from Hotel Silken Reino de Aragón on Mar 31, 2023
Thank you very much for your review, Srishti.Kindest regards..The Silken Reino de Aragón team

10/10 Excellent

Kristi

Liked: Staff & service, property conditions & facilities
A very pleasant stay. Comfortable room, nice location to walk to sights.
Stayed 1 night in Mar 2023
Response from Hotel Silken Reino de Aragón on Mar 22, 2023
Dear Kristi,Thank you so much for your kind comments. We are delighted to know that you have enjoyed your stay with us.We wish you a nice day.The Silken Reino de Aragón team

10/10 Excellent

Robert

Stayed 1 night in Mar 2023
Response from Hotel Silken Reino de Aragón on Mar 31, 2023
Thank you very much for your review, Robert.Kindest regards..The Silken Reino de Aragón team

10/10 Excellent

VIORICA VIOLETA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Hotel Silken Reino de Aragón on Dec 27, 2022
Muchas gracias por tu valoración!Te deseamos un buen viaje de vuelta a casa.El equipo Silken Reino de Aragón

10/10 Excellent

Yvonne

Stayed 2 nights in Sep 2022

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and recently renovated
This hotel is in a great location! It is near most of the sites in the city. It is easy to use the tram and buses. The hotel is clean and recently renovated. The only two issues that I have were: the pillows were too big to sleep on (better for sitting up in bed - firm and uncomfortable) and the air conditioning barely kept the room cool.
Stayed 2 nights in Sep 2022
Response from Hotel Silken Reino de Aragón on Sep 28, 2022
Thank you very much for your feedback! We wish you a good and safe trip back homeThe Silken Reino de Aragón team

10/10 Excellent

J

Stayed 2 nights in Sep 2022

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and very clean hotel .
Stayed 1 night in Aug 2022
Response from Hotel Silken Reino de Aragón on Sep 1, 2022
Muchas gracias por tu valoración!Te deseamos un buen viaje de vuelta a casa.El equipo Silken Reino de Aragón

2/10 Terrible

Noelia

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Perfect location!!!! Within walking distance to the Basilica and all the other attractions. (Farther walk to Al Jafaeria though) Our room was very nice and clean and breakfast was great. Highly recommend this hotel!
Stayed 2 nights in Jul 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. The reception personnel were very welcoming and helpful. We will come back!
Stayed 2 nights in Jun 2022

8/10 Good

Keiron

Stayed 1 night in Jun 2022

10/10 Excellent

Patricia, Zion Crossroads

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and good, clean room. It was a bit noisy and they do not have washcloths. We asked for a double room and specified two guests, but were told upon check in that they only had a reservation for one guest. We made it work.
Stayed 1 night in Jun 2022
Response from Hotel Silken Reino de Aragón on Jun 20, 2022
Thank you very much for your feedback! We wish you a good and safe trip back home, Patricia The Silken Reino de Aragón team

10/10 Excellent

Jacqueling

Stayed 2 nights in May 2022

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Perfectly ok, good price and location, it was just that the room was clinical and devoid of all charm, there was a second adjoining room with a large glass dining table and chairs, a writing desk with a chair and an armchair would have been much better.
Stayed 2 nights in May 2022
Response from Hotel Silken Reino de Aragón on May 13, 2022
Thank you very much for your feedback! We wish you a good and safe trip back home, Michael The Silken Reino de Aragón team

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and excellent location
Stayed 1 night in Apr 2022
Response from Hotel Silken Reino de Aragón on Apr 18, 2022
Dear SErgio, Thank you for your kind comments about your stay with us. We are looking forward to see you soon during your next visit. Best regards - Hotel Silken Reino de Aragón.

8/10 Good

Mauricio, El Portal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is old but the room is refurbished. We got an accessibility room (didn’t ask for it). Although confortable, the shower was a mess, and all the bathroom got soaked. The location of the hotel is perfect, you can walk anyplace. Convenient parking in the hotel garage (16 EUR per night). Staff could be friendlier.
Stayed 1 night in Apr 2022
Response from Hotel Silken Reino de Aragón on Apr 7, 2022
Dear Mauricio, Thank you for your kind comments about your stay with us. We are looking forward to see you soon during your next visit. Best regards - Hotel Silken Reino de Aragón.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. The only issue was it’s WiFi… very slow and stopped working sometimes.
Stayed 1 night in Dec 2021
Response from Hotel Silken Reino de Aragón on Jan 10, 2022
Muchas gracias por sus valoraciones y comentarios sobre su estancia. Deseamos darle nuevamente la bienvenida en su próxima visita a Zaragoza. Un cordial saludo - Hotel Silken Reino de Aragón.

6/10 Okay

Edgar

Liked: Staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

Clifford Ken, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, parking included, really clean & comfortable rooms, and very helpful staff.
Stayed 3 nights in Oct 2021
Response from Hotel Silken Reino de Aragón on Oct 13, 2021
Estimado Clifford, Muchas gracias por sus comentarios y valoraciones sobre su estancia. Deseamos verle de nuevo en su próxima visita a Zaragoza. Un cordial saludo - Hotel Silken Reino de Aragón.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, the room was excellent, very spacious and modern, highly recommended.
Stayed 1 night in Sep 2021
Response from Hotel Silken Reino de Aragón on Sep 24, 2021
Dear Amanda, Thank you so much for your evaluation about your stay with us. We are looking forward to seeing you during your next stay in Zaragoza. Best regards - Hotel Silken Reino de Aragón.

10/10 Excellent

Francisco, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very hotspot for bars and restaurants.
Stayed 1 night in Sep 2021
Response from Hotel Silken Reino de Aragón on Sep 22, 2021
Dear Francisco, Thank you so much for your evaluation about your stay with us. We are looking forward to seeing you during your next stay in Zaragoza. Best regards - Hotel Silken Reino de Aragón.

6/10 Okay

Dudley

Traveled with family
Liked: Cleanliness
We enjoyed everything but the breakfast. Very poor selection of hot food. Cold plates. On the plus side the old town with lots of bars and cafes is very close and with a great atmosphere.
Stayed 1 night in Aug 2021
Response from Hotel Silken Reino de Aragón on Sep 2, 2021
Dear Dudley, Thank you for your comments and valorations about your stay. We are looking forward to seeing you soon during your next visit to Zaragoza. Best regards - Hotel Silken Reino de Aragón.

8/10 Good

Yaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and comfortable, very hygienic. But the WiFi and the air condition is not working very well. The staff are very friendly and helpful.
Stayed 8 nights in Aug 2021
Response from Hotel Silken Reino de Aragón on Aug 24, 2021
Dear Yaw, Thank you for your kind comments and valorations about your stay. We are looking forward to see you soon during your next visit to Zaragoza. Best regards - Hotel Silken Reino de Aragón.

8/10 Good

frederique

Stayed 1 night in Aug 2021

10/10 Excellent

José Ángel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Lucio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Close to tourist spot. Plenty of food choices nearby.
Stayed 1 night in Dec 2019

8/10 Good

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
We did have problems with the door lock and eventually we were moved into a new room. There was no air conditioning that was working so we were told to open a window but this kept closing so we had to leave it fully wide open all night, as it was too hot in the room. The room was lovely. The hotel is very close to the cathedral.
Stayed 1 night in Nov 2019
Response from Hotel Silken Reino de Aragón on Nov 11, 2019
Dear Mr. We greatly appreciate your comments and ratings on your stay. In fact, we have the air conditioning system already turned off when it is at average temperatures of 12-14ºf during the day and under 7º at night, which is why for a few weeks now we have heating and air conditioning in the rooms. We wish you had a good trip back. Best regards, Hotel Silken Reino of Aragón

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and cleen, unfortunately as with most European hotels not any tea or coffee facilities in the room
Stayed 3 nights in Sep 2019
Response from Hotel Silken Reino de Aragón. on Oct 1, 2019
Estimada Vivienne, Muchas gracias por sus comentarios y valoraciones sobre su estancia con nosotros. Nos alegra que tuviera una placentera estancia y tomamos buena nota sobre sus indicaciones sobre la máquina de te o café en la habitación. Deseamos poder alojarle nuevamente en próximas visitas a Zaragoza. Un cordial saludo - Hotel Silken Reino de Aragón

8/10 Good

Alejandra, Costa Rica

Traveled with family
Excelente ubicacion Un poco caro para lo que ofrece La secadora del baño no sirve
Stayed 2 nights in Sep 2019

4/10 Poor

C a

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very dubious 4*
Very noisy - from children running up and down the corridor to hearing next door using the bathroom! Non-smoking floor but a very strong smell of smoke throughout. Bathroom grim with long black hairs that did not belong to us. Front desk not bothered.
Stayed 2 nights in Aug 2019

8/10 Good

Antonio

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2019