Ratings based on 301 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2018
5 out of 5
by A verified traveler

Posted May 13, 2018
Comment from Hotel Management
May 14, 2018 by manager, Hotel Management
Thank you very much for your maximal Score we hope you visit us soon again Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Weston - Florida

Posted May 10, 2018
Historic building renewed keeping some original architectural details and all modern features and amenities. Excellent hospitality, courteous and friendly staff, world level breakfast buffet. Great location at just a few steps of major Zaragoza attractions. Would recommend without hesitation.
Comment from Hotel Management
May 14, 2018 by manager, Hotel Management
Dear Guest Thank you very much for your kind comment. We are very happy that you like our historic building of 1903, the treatment received by our staff, our breakfast buffet as well as our central location. We hope you will visit us soon again a greeting and thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Very nice to excellent overall, but..

Posted Mar 28, 2018
Pros: Location, staff, amenities all excellent.
Cons: Shower plumbing.
Location: Near the heart of everything.
This is a very good place to stay with great staff in an excellent location. Our only problem was a shower drain that clogged and a shower control knob that needed service. Otherwise excellent room, furnishings wi if, and staff.
Comment from Hotel Management
Mar 29, 2018 by gerente, Hotel Management
Dear Guest Thank you very much for your high score. We are very happy that you like our excelente location , our staff and rooms, furnishing and wifi Thank you veru much to tell us our problems with the shower. It is alredy reparied we hope you come back soon best regards
5 out of 5
by A verified traveler

Wonderful stay!

Posted Jan 12, 2018 on Hotels
Very nice hotel, good location and excellent service.
Comment from Hotel Management
Jan 17, 2018 by manager, Hotel Management
Dear Guest Thank you very much for your comment. We are very happy that you like our hotel, central location and our staff service We hope you come back soon best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017 on Ebookers
Cons: Quality/Freshness of food at breakfast
Very pleasant hotel. Great staff. Great location.................................................
Comment from Hotel Management
Dec 9, 2017 by gerente , Hotel Management
Thank you very much for your coment. We are very happy that you like our hotel, our staff , breakfast and location We hope you come back son Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 11, 2017 on Orbitz
Large room with a seperate sitting area in a great location. Bathroom was beautiful!
Comment from Hotel Management
Nov 23, 2017 by gerente , Hotel Management
Dear Guest Thank you very much for your high score. We are very happy that you like our Superior romos. we hope you come back son. Best regards
5 out of 5
Recommended
for Couples
by A verified traveler

Surprise in the city

Posted Nov 5, 2017
Pros: The superior room- spend the 3 tea money- we’ll worth it.
Cons: Better breakfast for the price
Location: Walking to the Basilica- you can hear the bells!!! We walked everywhere- no need for a car
We stayed here as a couple for 2 days and were wonderfully surprised by the size of our suite on the top floor. It was beautiful and huge!,,, separate sitting rooms, huge walk in closet, skylights and the bathroom was unbelievable!!! Separate jacuzzi tub and walk in huge shower with towel warmers. Staff very helpful and friendly. Breakfast was nothing special- I would have rather gone out of the hotel for it.
Comment from Hotel Management
Nov 7, 2017 by gerente , Hotel Management
Dear guest Thank you very much for your high score we are veru happy that you had a good stay we hope you come back son Best regards
1 out of 5
by Parisima

claustrophobic room with no window

Posted Oct 30, 2017 on Hotels
Room was attic...no windows except one small window on the roof... If I was aware of this I would have chosen a different room.
Comment from Hotel Management
Nov 7, 2017
Dear Guest We regret that there is not liked our room in the attic. Many people book us those precisely because like them more than the others. No had more than have commented and you have changed room Next time you can only tell us A greeting
5 out of 5
by Hector

Posted Oct 27, 2017 on Hotels
Comment from Hotel Management
Nov 7, 2017
Dear Hector Thank you very much for your 5 scored we hope you come back son. best regards