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Reviews of City hotel Terneuzen

3 out of 5
City hotel Terneuzen
P. van Anrooijlaan 2, Terneuzen

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 189 reviews" "
Rating 8 - Good. 89 out of 189 reviews" "
Rating 6 - Okay. 42 out of 189 reviews" "
Rating 4 - Poor. 11 out of 189 reviews" "
Rating 2 - Terrible. 5 out of 189 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great choice... if you enjoy peace & quiet but also want to be near the town. A really nice hotel!
Stayed 1 night in Oct 2023

8/10 Good

Rob

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable hotel, friendly staff, rooms a bit dated

8/10 Good

Ershad

Liked: Staff & service
Disliked: Cleanliness
need to be more clean
Stayed 2 nights in Jul 2022

8/10 Good

jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2021
Response from Arjo Rouw on Nov 22, 2021
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Operations Manager

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top time in Terneuzen
Good location for the work we were doing. Nice little town. Hotel had a good restaurant and great staff.
Stayed 12 nights in Oct 2021
Response from Arjo Rouw on Nov 22, 2021
I would like to thank you for sharing your positive experience. It's good to see that you enjoyed your stay with us! We look forward to welcoming you again. Best regards, Arjo Rouw Operations Manager

8/10 Good

MARKO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Arjo Rouw on Sep 30, 2021
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Operations Manager

8/10 Good

Willem

Business traveler
Liked: Staff & service, room comfort
Quick business stop over.
Staff are super friendly and fantastic Great hotel for a one night stay. Unfortunately, The room was cold and it took very very long to get hot water in the shower. The water glasses had not been changed, and because they were stacked, mould had formed between the glasses.
Stayed 1 night in Dec 2020
Response from Arjo Rouw on Dec 18, 2020
I would like to thank you for leaving your review. With your comments we can improve and we hope to welcome you again . Best regards, Arjo Rouw Operations Manager

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Not a good experience
The kitchen was closed for renovations and limited menu , not ideal , construction work went on until about 8pm each night , door in my room kept locking and wouldnt unlock
Stayed 3 nights in Jan 2020
Response from Arjo Rouw on Jan 30, 2020
I am very sorry to see that your did not fully match your expectations. I would like to thank you for leaving your review. With your comments we can improve and I hope to welcome you again to show you that we are committed to giving our guests a more than welcome feeling. Best regards, Arjo Rouw Operations Manager

10/10 Excellent

Derick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAFF
HOTEL IS GREAT STAFF VERY FRIENDLY AND SERVICE EXCELLENT
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good for business trip.
All was well nice clean and quiet. Only thing they could improve are a bit more options on breakfast like putting a toaster & other warm dishes etc...
Stayed 4 nights in Sep 2019
Response from Arjo Rouw on Sep 14, 2019
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Arjo Rouw on Sep 8, 2019
Thank you for pleasant rating on Hotels.com! Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Bryan

Stayed 4 nights in Jul 2019

8/10 Good

G R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Walls seemed a bit thin as could hear talking until early morning. Hottest day of year could have done with at least a fan in the room. Room was OK. Breakfast was good
Stayed 1 night in Jul 2019
Response from Arjo Rouw on Jul 30, 2019
I would like to thank you for leaving your review. With your comments we can improve and I hope to welcome you again to show you that we are committed to giving our guests a more than welcome feeling. Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Arjo Rouw on May 6, 2019
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable business trip
Regular customer at this hotel but still appreciate the welcoming staff and the additional touch of a welcome back note and some treats for my first stay in the new year! Accommodating staff provided excellent. Meals and a comfortable room and bed 😊 The standard rooms are a tad small but perfectly fine for a short business trip would advise the bigger room/suite if you were staying longer.
Stayed 3 nights in Jan 2019
Response from Arjo Rouw on Jan 17, 2019
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

Verified traveler

Basic, but clean and functional
Stayed 1 night in Nov 2018

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay whilst on business
Great room - refurbished and so modern comfortable contemporary room. Restaurant was good, Friendly staff in reception, restaurant and throughout the hotel. Liked the fact that I advised of a broken light bulb and this was fixed in a timely manner.
Stayed 3 nights in Oct 2018
Response from Arjo Rouw on Oct 23, 2018
Thank you for your responses and compliments on our hotel ! We are glad to hear you had an excellent stay and are always “More Than Welcome“!. Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Toine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verrassend leuk hotel. Mooie kamer 316 fijne bedden ,fijne douche. Ontbijt was lekker. We hebben heerlijk geslapen
Stayed 1 night in Oct 2018
Response from . on Oct 30, 2018
Fijn om te horen en bedankt dat u de tijd heeft genomen om ons hotel te beoordelen. Wij hopen u binnenkort opnieuw te mogen verwelkomen! Hartelijke groeten, Jeroen Blanken General Manager

8/10 Good

Vinsent, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018
Response from Arjo Rouw on Oct 8, 2018
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

6/10 Okay

M., London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic room facilities, nice staff
I stayed in this hotel on a business trip. The rooms condition and public spaces are very basic, seem tired and require refurbishment. It lacks noise insulation between the rooms/corridors etc. I experienced difficulties sleeping for both nights I stayed there. The restaurant and food served are good. Breakfast is ok as well.
Stayed 2 nights in Sep 2018
Response from Arjo Rouw on Sep 7, 2018
I would like to thank you for leaving your review. With your comments we can improve and I hope to welcome you again to show you that we are committed to giving our guests a more than welcome feeling. Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BACK AGAIN
STAYED HERE MANY TIMES VERY PLEASANT HOTEL FOOD GOOD BUT A LITTLE PRICY ON LAST VISIT STAFF VERY FRIENDLY AND ANY REQUESTS ACTED ON WILL STAY AGAIN WHEN THIS WAY
Stayed 1 night in Jul 2018
Response from . on Aug 2, 2018
Thank you for your visit to our hotel and for leaving this pleasant review. We hope to welcome you many times again! Best regards, Jeroen Blanken General Manager

8/10 Good

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Arjo Rouw on Jun 21, 2018
Thank you for rating us on Hotels.com! Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Latest Holiday
We have stayed in both Hampshire Hotels in Terneuzen and the City Hotel for us offers a better service at a more competitve price
Stayed 4 nights in May 2018
Response from A.Rouw on Jun 8, 2018
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

D

Liked: Cleanliness, property conditions & facilities, room comfort
STAFF VERY HELPFUL AND FRIENDLY BREAKFAST VERY GOOD BUT NOT THE BEST HOTEL IF USING PUBLIC TRANSPORT
Stayed 1 night in May 2018
Response from Arjo Rouw on May 28, 2018
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

ShipSpotter, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff make all the difference
Spent 4 nights at city. Excellent staff in reception, bar, restaurant and breakfast. Breakfast food selection very good. Restaurant pleasant and ok menu. Room clean, with balcony (pleasant in warm weather(April 2018=29 deg!!) Not greatest surroundings, but for urban hotel this place is recommended, and we will be back!
Stayed 5 nights in Apr 2018
Response from Arjo Rouw on May 4, 2018
Thank you for your responses and compliments on our hotel ! We are glad to hear you had an excellent stay and are always “More Than Welcome“!. Best regards, Arjo Rouw Rooms Division Manager

10/10 Excellent

Shipra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from a.rouw on Apr 16, 2018
Thank you for rating us on Hotels.com! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business traveler hotel
Nothing to complain about. Room clean comfortable, wi-fi good. Food decent. Good business hotel.
Stayed 1 night in Feb 2018
Response from Arjo Rouw on Mar 5, 2018
Thank you for your visit to our hotel and for leaving this pleasant rating. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

Chandrakant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Thank you for your visit to our hotel and for leaving this pleasant review. We hope to welcome you again! Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff in a city hotel
Hotel was close to a busy road and a residential area. So was noisy. Room was compact but it did have a balcony which was nice to have the extra ventilation as it was a warm day and night. The facilities in the bathroom were well appointed. On arrival the free water and cucumber drink was a nice touch. The reception staff upon check-out and the restaurant staff at breakfast and dinner were particularly welcoming and friendly. Staff also handled my instructions about invoicing efficiently
Stayed 2 nights in May 2017
Thank you for rating us on Hotels.com Best regards, Arjo Rouw Rooms Division Manager

8/10 Good

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, have yet to find better
Have stayed here twice now and will have no reservations about coming back for a third time.

8/10 Good

George, Constanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet neighbourhood
Nice hotel, with good services and friendly staff. The food at the bistro is also good.

8/10 Good

Eui

Disliked: Room comfort

8/10 Good

Eystein, Oslo

Disliked: Room comfort
Chech Hotel bull specification
Ok. No restaurante one day. I eascharged for dinner an Wine I did not order. Waiter should request to SEE rom key number When ordreing

8/10 Good

Richard, manchester

Liked: Cleanliness, property conditions & facilities, room comfort
hampshire hotel - terneuzen
Arrived latish and restaurant closed at 9, so no food, and no immediate alternatives in the area. Good buffet breakfast, and very friendly staff.

6/10 Okay

K Raindi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GoodHotel; Small rooms
Good hotel with most modern facilities. Rooms are a bit smaller than expected. Balcony not so useful these days. No room AirCon presumably due to balcony instead. We arrived very late but hotel itself seemed ok with all modern facilities

4/10 Poor

Paul, Folkestone,Kent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Ripped wallpaper,furniture falling apart, general condition of hotel and room grubby!

8/10 Good

Pablito, Houston,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wouter

Business traveler
Liked: Cleanliness, amenities
Reservering diner stond er niet in. Personeel niet allemaal even vriendelijk, vooral bediening restaurant wat stuurs en stroef.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Simon

Business traveler
Stayed 2 nights in Nov 2023

8/10 Good

Roel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Vriendelijke receptie, kamer schoon en netjes. Het pand is wat verouderd en mag een like verf hebben maar de kamers zijn prima. Het restaurant is prijzig voor wat je krijgt en personeel daar maakt onderscheid tussen tafels met meer personen en tafels waar iemand alleen zit. Dame is niet heel vriendelijk.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip top. Viel Platz im Zimmer.
Stayed 4 nights in Oct 2023

8/10 Good

Sven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles gut
Stayed 1 night in Oct 2023

4/10 Poor

Sander

Business traveler
Liked: Staff & service
Ontbijt was niet voldoende veel was al op.
Stayed 2 nights in Oct 2023

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Mooie ruime kamer, maar helaas zonder airco. Het restaurant had een uiterst beperkte kaart zodat wij ergens anders zijn gaan dineren.
Stayed 1 night in Sep 2023

6/10 Okay

Ruud

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Alles is er, maar daarmee is ook alles gezegd. Opmerking gemaakt over klemmende kamerdeur, schoonmaak personeel had 'm zelfs open laten staan. Bij uitcheck 10 minuten geen receptionist(e) te bekennen. Lof voor de ene dame die 's avonds de hele eetzaal plus de bar moest bedienen en die 's ochtend weer vrolijk paraat was.
Stayed 4 nights in Sep 2023

10/10 Excellent

Laura

Stayed 1 night in Aug 2023

8/10 Good

Roger

Liked: Amenities, property conditions & facilities
Sauberkeit im Restaurant könnte besser sein, wenn Gäste den Tisch verlassen haben. Nachschub beim Frühstück sollte rascher erfolgen!
Stayed 5 nights in Jul 2023