Ratings based on 78 Verified Reviews

4.3 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bromley

Great time !

Posted Feb 5, 2017
Warm and welcoming modern hotel with great facilities.Excellent location with a short walk to ski hire, ski school and Maiskogel lift.Also close to bars and restaurants but retains a quiet atmosphere. The hotel has a new feel and is tastefully fitted in the rooms and public areas.Beds are very comfortable. Food and service excellent. Will be back.
Comment from Hotel Management
Feb 6, 2017 by Das Alpenhaus Kaprun - Your feedback, Hotel Management
Hello Mr. George, thank you for your great feedback to your stay at Das Alpenhaus Kaprun. It makes us really proud that the services of our houses convinced you and the employees cared well. We look forward to your next visit and wish you in the meantime all the best. Yours Das Alpenhaus Kaprun team
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great base to explore the area

Posted Dec 18, 2016
Great hotel with great facilities. There's lots of cheaper looking options in Kaprun though that don't show up on booking sites
Comment from Hotel Management
Dec 19, 2016 by Das Alpenhaus Kaprun, Hotel Management
Hello Simon, thank you for your great Review to your stay at Das Alpenhaus Kaprun. We look Forward to a new stay at our beautiful 4 star Hotel and wish you in the meantime all the best. Yours Das Alpenhaus Kaprun team
5 out of 5
by A verified traveler

Posted Oct 20, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for your great Review. We look Forward to welcome you soon as our guests. Yours, Das Alpenhaus Kaprun team
2 out of 5
by A verified traveler from M

Tiny rooms

Posted Aug 18, 2016
Checking in was too long Room very small Very Hot room and they dont even have fan when we ask for They don't have iron or iron room Price very high for hotel conditions
Comment from Hotel Management
Aug 22, 2016 by Your feedback, Hotel Management
Dear sir or madam, thank you for your visit at Das Alpenhaus Kaprun. Check in time is at 3.00p.m., at the high season it can be a waiting period, thank you for your patience in that case. For fire protection reasons, ironing is not permitted in the guest rooms, please use the laundry service which is offered here for guests for a small fee. Of course you can write us a detailled feedback on our personal email adress, we look forward for that. We wish you in the meantime all the best and send warm regards, Das Alpenhaus Kaprun team
5 out of 5
by Abdulrahman from Bahrain

Great as always

Posted Jul 30, 2016 on Hotels
This hotel is my first choice whenever staying in kaprun, it is a great hotel with great amenities, breakfast and location
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Hello Mr. Abdulrahman, thank you to your nice feedback and your visit at Das Alpenhaus Kaprun. We're very happy that our services and the quality of our amenities convinced you and we look forward to welcome you soon as our guests. Warm regards, Das Alpenhaus Kaprun team
5 out of 5
by Iain from Kings Langley

Great modern Hotel

Posted Jan 26, 2016 on Hotels
excellent hotel, superb spa + pool 2 steam rooms and four saunas friendly service and great bar man Fritz. underground parking at 10euros per day
Comment from Hotel Management
May 21, 2016 by Christiane, Hotel Management
Dear sir or madam, thank you for your visit at our 4 star hotel Das Alpenhaus Kaprun and your great feedback to your stay. We're very happy that our services in the different areas convinced you and Fritz from the bar have cared well. We look forward for a next visit and wish you in the meantime all the best, warm regards, Das Alpenhaus Kaprun team
4 out of 5
by Natasa

Posted Dec 16, 2015 on Hotels
Comment from Hotel Management
Feb 27, 2016 by Christiane, Hotel Management
Dear Mrs. Natasa, thank you for your nice feedback. We look forward to welcome you soon as our guest at Das Alpenhaus Kaprun. Best regards, Das Alpenhaus Kaprun Team
4 out of 5
by Richard from London

Great Alpine hotel

Posted Nov 13, 2015 on Hotels
Nice Alpine hotel well located in the centre of Kaprun within walking distance to plenty of bars and restaurants. The Kitzsteinhorn for skiing is about 15 mins away by regular shuttle service. The breakfast was plentiful and delicious and there is an Intersport rental shop connected to the lobby. Pretty much ticks all the boxes for a ski hotel.
Comment from Hotel Management
Jan 23, 2016 by Christiane, Hotel Management
Dear Mr. Richard, thank you for your great feedback. It confirms us, that we're on the right way. We wish you all the best and look forward to welcome you as our guest soon. Best wishes, Das Alpenhaus Kaprun Team
4 out of 5
by MOHAMMED from Riyadh

Nice hotel and place

Posted Aug 22, 2015 on Hotels
Very good stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Fabulous early season ski week

Posted Nov 22, 2014
Pros: Location, rooms, spa and breakfast
Cons: Wi fi password system, code is meant to last 3 days but I had to get new code most days. Pool was too cold.
Location: Right in town centre, ski shop in same building. Great views of glacier and town.
Great hotel, great location in town centre. Pleasant staff, lovely big room (junior suite no316), fabulous breakfast until 11am even had sparkling wine. Spa with 2 pools (quite cold) Jacuzzi sauna etc. Good traditional Austrian food in restaurant. Wifi a bit of a pain as had to keep calling for password. TV had channel with video cams of ski area. Ski bus 50m away.