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Get an overview of this hotelLuxurious ski hotel with ski-in/ski-out access

Location

Located in the mountains, this Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Reiterkogelbahn, Unterschwarzachbahn, and Reiterkogel Cable Car. Bergfriedlift and Zwölfer Nordbahn are also within 2 mi (3 km).

Hotel Features

Ski into The Alpine Palace New Balance Luxus Resort, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 82 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

The Alpine Palace New Balance Luxus Resort

Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar or try your luck at the onsite casino.

Dining is available at one of the hotel's 4 restaurants. Guests can enjoy a complimentary breakfast. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, an indoor tennis court, and an outdoor tennis court. Guests can use the indoor pool, outdoor pool, and health club at a partner property. Onsite parking is available (surcharge).

The Alpine Palace New Balance Luxus Resort has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 82 
  • Number of floors - 5 
  • ATM/banking 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Business center 
  • Casino 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Free ski shuttle 
  • Gift shops or newsstand 
  • Computer station 
  • Number of outdoor pools - 2 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Train station drop-off (surcharge) 
  • Library 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 5 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Pool sun loungers 
  • Conference space size (meters) - 470 
  • Number of meeting rooms - 5 
  • Conference center 
  • Indoor tennis court 
  • Outdoor tennis court 
  • Year Built 2008 
  • Area shuttle (surcharge) 
  • Number of restaurants - 4 
  • Conference space size (feet) - 5059 
  • Sauna 
  • Shopping on site 
  • Ski storage 
  • Ski passes available 
  • Ski-in/ski-out access 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Indoor pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Indoor tennis court  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Miniature golf on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Balcony 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Bathtub or shower 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Television 
  • Desk 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually furnished 
  • Individually decorated 
  • Pillow menu 
  • Rollaway/extra beds (surcharge) 
  • Heating 

Where to Eat

A complimentary breakfast is offered.

Burgerstube Restaurant - This restaurant serves dinner only.

Zirbenstube - This restaurant specializes in local cuisine and serves dinner only.

Rauchkuchl - This restaurant specializes in local cuisine and serves dinner only.

Arte Vinum - This diner specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and an indoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include ski-in/ski-out access, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowshoeing nearby 
  • Rafting nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Fitness classes on site 
  • Miniature golf on site 
  • Helicopter/airplane tours on site 
  • Ice skating on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Ski lessons on site 
  • Cross-country skiing on site 
  • Downhill skiing on site 
  • Snowboarding on site 
  • Sledding nearby 
  • Segway rental/tour nearby 
  • Beach volleyball on site 

Spa Services

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Prenatal massage 
  • Steam room in spa 
  • Thai massage 
  • Sports massage 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 16 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.
In winter, reception is open 24 hours.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pets

  • Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)
  • Dogs only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the property:
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90
  • A tax is imposed by the city: EUR 1.70 per person, per night
  • Resort fee: EUR 1.7 per person, per night
The charges below are included in your overall room price:
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tax is imposed by the city and will be collected at the property in cash. The tax is EUR 1.10 per person, per night from May 1st – October 30th, and increases to EUR 1.70 per person, per night from November 1st – April 30th. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: EUR 200 per vehicle (roundtrip)
  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Late check-out fee: EUR 50
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
  • Alpine Palace New Balance Luxus Saalbach-Hinterglemm

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. Only registered guests are allowed in the guestrooms. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.


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