Ratings based on 769 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Shegfield

Excellent location

Posted Sep 26, 2017
Book a front facing room as back rooms are noisy from the kitchen extractors and aircon units
Comment from Hotel Management
Sep 29, 2017 by Thomas S, Hotel Management
Dear Sue, Thank you so much for your feedback! We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at Radisson Blu Daugava Hotel, Riga we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area! all the best, Thomas A. Swieca, General Manager
1 out of 5
by A verified traveler

Posted Sep 14, 2017
Poor customer service and under any critical room
Comment from Hotel Management
Sep 21, 2017 by Thomas S, Hotel Management
Dear Guest, I appreciate your valuable time spent for sharing your kind reviews regarding your past experience at Radisson Blu Daugava Hotel, Riga. Firstly, please accept my sincere apologies for unexciting situation. I wish we would have been informed before you leave the hotel. I hope you will choose us to stay again for on your next visit. So, we want to make you experienced and feel how nice and professional services we maintain. Kind Regards, Thomas A. Swieca General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Excellent

Posted Sep 7, 2017
Fast check in and very good facilities. The spa and swimming pool are great and clear.
Comment from Hotel Management
Sep 14, 2017 by Thomas Swieca, Hotel Management
Dear Ignacio, Thank you very much for reviewing your recent stay with us and sharing your experience in this rewarding comment. We appreciate it very much that you have chosen us for your stay and we would be delighted to have you as our guest again. All the best, Thomas A. Swieca, General Manager
3 out of 5
by Jose-Manuel

It was okay

Posted Aug 19, 2017 on Hotels
Great location, limited room service options. Not the cleanest. A/C noise. Very busy. For short stays is great.
Comment from Hotel Management
Aug 21, 2017
Dear Jose Manuel, Your review is much appreciated, thank you for sharing it. Also, thank you for choosing us to be your hotel while in Riga. You had the possibility to choose, and you decided to give us a chance. I am very sorry we didn’t quite meet your expectations. I apologize for all the inconvenience you could have encountered. Rest assured we have already looked into issues mentioned, as each comment given to us we take very seriously. If your travels bring you back to this area we would be honoured if you would give us another chance to prove our true Blu hospitality. Best Regards Thomas A. Swieca General Manager
4 out of 5
by Pavel

Hotel by the river

Posted Aug 18, 2017 on Hotels
Hotel is situated by the river and only a short walk across the bridge from the city centre. Reception and bar staff were welcoming, restaurant staff not so much. My room was clean but very dates and in an urgent need of refurbishment. Especially the wardrobe looked well past its use by date with some random untreated pieces of wood holding it together. The old room door felt not 100% secure and there was no safe in the room which I thought is a norm in any 4* hotel nowadays. Gym, pool, sauna available in the on site fitness centre. Could be a great hotel if the rooms were updated.
Comment from Hotel Management
Aug 21, 2017
Dear Mr. Pavel, Thank you for taking the time to review your stay with us. We really appreciate your feedback very much as this enables us to improve standards and provide guests with the best possible service and a comfortable stay. You are right about the condition of the rooms. Hotel is more than 20 years old, and we all work to keep everything well maintained. Please note that some of renovation work is already in process and end of the year we will start with 3 year master renovoation plan for the full Hotel. I also appreciate your comment on the staff in the Bar and reception and I'm very sorry to hear that the experience of the service at the Retaurant was not up to your expectations.Thank you once again and we are looking forward to welcoming you back at the Radisson Blu Daugava Hotel soon! Sincerely, Thomas A. Swieca General Manager
3 out of 5
by A verified traveler

Nice hotel but watch your stuff

Posted Jul 31, 2017
Pros: Awesome room great view
Cons: Staff vetting
Location: All attractions within walking distance.
Had a great overall time but managed to have some stuff "go missing" from my suitcase.
Comment from Hotel Management
Aug 10, 2017 by Thomas S., Hotel Management
Dear Guest,Thank you very much for choosing Radisson Blu Daugava Hotel, Riga for your recent stay. We really appreciate your time to share your views on TripAdvisor. Please accept my sincere apologies for the inconveniences you experienced. Your feedback is extremely important to us and allows us to continually monitor and improve our services. Regretfully, I am not able to reverse this unpleasant experience, but I sincerely hope that we will be given a second chance next time you stay in our hotel. We are very thankful for you as our guest, and look forward to having you stay with us again soon. Sincerely, Thomas A. Swieca General Manager
5 out of 5
by Robert

Great hotel and location!

Posted Jul 24, 2017 on Hotels
Very nice hotel, as you would expect with Radisson Blu. Convenient parking, quiet, and very friendly and helpful staff. Hotel is right across the river from the old city center, so a beautiful view of the city from the "river" side of the hotel. The restaurant is very good, and breakfast has a very nice selection of various items. We will stay here again!
Comment from Hotel Management
Jul 26, 2017
Dear Robert, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us in Riga. We look forward to your next visit. Best regards, Thomas A. Swieca General Manager
5 out of 5
by Boris

Posted Jul 20, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Dear Boris, Thank you so much for your feedback! We appreciate you taking the time to share your impressions regarding your recent stay with us. On behalf of our entire staff here at Radisson Blu Daugava Hotel, Riga we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area! all the best, Thomas A. Swieca, General Manager
2 out of 5
by A verified traveler

Not worth the rate! No frills hotel!

Posted Jul 15, 2017 on Hotels
Rooms are basic! Nothing in the refrigerator. Breakfast and the food menu does not have any variety. Front desk service was good but service for housekeeping and the restaurant was not something they do well! Not worth the rate I paid!
Comment from Hotel Management
Jul 18, 2017
Dear Guest, Thank you for choosing Radisson Blu Daugava Hotel, Riga for your recent stay. We are very grateful for your time to post a comment. Thank you for complementing our hotel, and breakfast in particular. Please accept my sincere apologies for the inconvenience you experienced with the service at housekeeping and restuarant. Your feedback is extremely important to us and allows us to continually monitor and improve our services. Thank you once again and we are looking forward to welcoming you back to our hotel. Sincerely, Thomas A. Swieca General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful view of river and Old Town!

Posted Jul 11, 2017
Could use a facelift-but food was excellent-especially breakfast buffet
Comment from Hotel Management
Jul 14, 2017 by Thomas Swieca, Hotel Management
Dear Guest, Thank you very much for reviewing your recent stay with us and sharing your experience in this rewarding comment. We appreciate it very much that you have chosen us for your stay and we would be delighted to have you as our guest again. All the best, Thomas A. Swieca, General Manager