Ratings based on 102 Verified Reviews

4.7 out of 5
89% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by Bin

A hidden gem hotel at Zermatt

Posted Jul 4, 2017 on Hotels
A good surprise for us. The entrance wasn't easy to find, but you can see the hotel name. It is a combination of cinema, bar and hotel and has a lot of artistic factors all over the place. The room is similar to other Swiss hotels in its small size, but probably has the best use of space. The twin bed is very comfortable. On one side of the hotel you can see the tip of Matterhorn. We didn't try the movie theatre. Hotel guests have free access. Breakfast was also good. Most Swiss hotels have similar breakfast choices. We will definitely stay again at Zermatt.
5 out of 5
by Darshana

perfect Unique Hotel

Posted Jun 30, 2017 on Hotels
We had an amazing experience, will definitely visit again for longer stay. Missed out on Spa experience. Was impressed with the hospital from welcome drink of Champagne to elaborate breakfast. From interior designers point of view the hotel is so well designed and decorated very tastefully. One could sit in the balcony and enjoy the Beautiful view of the mountains, beautiful chalet etc.. The location of the hotel is so central. Walking distance from train station, restaurant and grocery store door step from the hotel. I give a five star rating.
5 out of 5
by Jeffrey

Unique hotel. Fabulous location.

Posted Jun 24, 2017 on Hotels
Most unique hotel! Coolest room ever! Fantastic location. Cool bar.
3 out of 5
by A verified traveler from singapore

Hotel near the main street

Posted Jun 4, 2017
The room is small and not same as the photo. The toilet and shower is separate. Not convenient. Hotel breakfast buffet normal, not much choices. The hotel stuffs were friendly and helpful. I think have other better choices.
5 out of 5
for Everyone
by A verified traveler

Nice hotel close to train station

Posted May 22, 2017
Excellent hotel overall. Satisfied with the experience. Nuce view with terrace. Everything was good except room was a little to hot and had a trouble contolling temperature.
5 out of 5
for Everyone
by A verified traveler from UK

Definitely a boutique hotel with its own character

Posted Feb 19, 2017
Lots of steel and dark woods mixed with artwork and soft finishings. Warm and comfortable with extremely helpful staff. The breakfast was included and the extras no more expensive than out on the street. Very easy walking distance to the station, even with a suitcase.
5 out of 5
by A verified traveler

Modern and elclectic hotel

Posted Sep 19, 2016 on Hotels
Was in Zermatt for 2 nights during the late summer and had a wonderful time at this hotel. Very modern and eclectic compared to the other traditional hotels in Zermatt. Staff was friendly and accommodating. Breakfast was simple and good and had enough of a selection that will satisfy most travellers.
5 out of 5
for Families
by A verified traveler from Va, USA

Awesome experience

Posted Aug 23, 2016
Pros: Location, rooms, Service
Location: Matterhorn, 4 mins walking distance from the train station, lots of restaurants nearby
We had a blast staying in this hotel. Instead of going out for sightseeing, kids and we wanted to stay back and just enjoy the services provided. Room was great, very unique. Kids loved sleeping on their bunk beds. Literally 4 mins walking distance from the train station. We walked to Matterhorn base as well. Lots of restaurants around. So excellent location. Excellent breakfast and staff was exceptionally polite. Would love to go back and stay in this hotel.
5 out of 5
by Scott from Edinburgh

Lovely Hotel...

Posted Jul 18, 2016 on Hotels
This hotel is lovely, modern, unique, friendly, with stunning Matterhorn et al views, very central in bustling Zermatt, close to Station, and all amenities- Spa / wellness / floatarium / hot tub, all good. Loved the unique chandeliers and unique design features- happy to stay again, Zermatt is fabulous!
5 out of 5
by Gregg from SF

Modern Gem in Heart of Zermatt

Posted May 1, 2016 on Hotels
Beautifully styled modern hotel, pristine condition. Excellent service. Spa experience (free) was very fun. Breakfast buffet extensive and delicious. View of Matterhorn from balcony was a huge perk. Located in middle of "Downtown" area with train/tram stations, tennis courts, shopping, restaurants, and bars within stone's throw.