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Overview of Hotel Alpenhof

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Indoor pool, sun loungers
Indoor pool, sun loungers
Outdoor Spa Tub
Flat-screen TV

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationSunnegga Ski Resort33 min walk
    Popular LocationCharles Kuonen Suspension Bridge17 min drive
    Popular LocationSaas-Fee Ski Resort53 min drive
    AirportSion (SIR)84 min drive
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  • Penthouse Deluxe Suite Matterhorn View

    5/5 guest room rating

    Room amenities

    • 1075 sq ft
    • Mountain view
    • Sleeps 4
    • 4 Twin Beds OR 2 Queen Beds
    More detailsPenthouse Deluxe Suite Matterhorn View
  • Design Junior Suite

    4.9/5 guest room rating

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Twin Beds and 1 Queen Sofa Bed OR 1 Queen Bed and 1 Queen Sofa Bed
    More detailsDesign Junior Suite
  • Penthouse Deluxe Suite

    5/5 guest room rating

    Room amenities

    • 861 sq ft
    • Mountain view
    • Sleeps 5
    • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed
    More detailsPenthouse Deluxe Suite
  • Alpine Chic Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsAlpine Chic Room
  • Design Single Room

    5/5 guest room rating

    Room amenities

    • 160 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsDesign Single Room
  • Deluxe Double Room

    4.9/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsDeluxe Double Room
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
    More detailsSuperior Room
  • Design Double Room

    4.8/5 guest room rating

    Room amenities

    • 270 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDesign Double Room

About this area

Zermatt

Located in Zermatt, Hotel Alpenhof is in the city center and near a train station. Matterhorn Ski Paradise and Zermatt-Furi Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Weisshorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.
Visit our Zermatt travel guide
Popular Location

What's nearby

  • Sunnegga Ski Resort - 33 min walk
  • Charles Kuonen Suspension Bridge - 17 min drive
  • St. Niklaus - Jungu Gondola - 24 min drive
  • Saas-Fee Ski Resort - 53 min drive
  • Moiry Lake - 90 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • AirportCointrin Intl. Airport (GVA) - 162 min drive

Restaurants

  • Restaurant Alpenhof — 1 min walk
  • Bäckerei Fuchs — 3 min walk
  • Restaurant Walliserstube — 3 min walk
  • Chalet da Giuseppe — 3 min walk
  • Chez Heini — 4 min walk

About this property

Hotel Alpenhof

Luxurious ski hotel with ski-in/ski-out access
Ski into Hotel Alpenhof, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa. All 62 individually furnished rooms feature free WiFi and room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and bathrobes.
Hotel Alpenhof offers 62 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. Guests under 16 years old are not allowed in the health club or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Bosnian
  • Catalan
  • English
  • French
  • German
  • Italian
  • Macedonian
  • Portuguese
  • Serbian
  • Slovenian

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 8 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision
Guests under 16 years old are not allowed in the health club or spa tub
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof Hotel
Alpenhof Hotel Zermatt
Hotel Alpenhof Zermatt
Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Hotel Alpenhof and receive a full refund?
Yes, Hotel Alpenhof offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Alpenhof cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Alpenhof?
As of Nov 27, 2020, prices found for a 1-night stay for 2 adults at Hotel Alpenhof on Dec 1, 2020 start from $240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Alpenhof have a pool?
Yes, this property has an indoor pool.
Is Hotel Alpenhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel Alpenhof?
This hotel doesn't offer parking.
What time is check-in at Hotel Alpenhof?
Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Alpenhof?
Check-out is at 11 AM.
Where is Hotel Alpenhof located?
Located in the mountains, this ski-in/ski-out hotel in Zermatt is within 1 mi (2 km) of Zermatt–Sunnegga Funicular and Matterhorn Ski Paradise and close to winter sports such as cross-country skiing and skiing lessons. St. Mauritius Church and Matterhorn Museum are also within 10 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt Station is 6 minutes.
4.7
Exceptional
5 - Excellent
312
4 - Good
73
3 - Okay
4
2 - Poor
1
1 - Terrible
4

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Stayed 2 nights in Jun 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with lots of character, beautiful rooms, great location.
Stayed 6 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient to the mountain. Staff were extremely helpful and made it their priority to ensure we enjoyed our stay.
Stayed 6 nights in Feb 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed twice in the hotel Julen once at the Romantik and now the Aplinhoff If you are looking for families I would suggest the Alpinhoff as it is just across the street from the lift and ski schools The Romanitik is just that but both are charming We were blessed to get the suite at the top of the hotel with a separate dining area and another room for our children it was stellar Views are epic and we will be back cheers to you all
Stayed 4 nights in Feb 2020

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