Ratings based on 337 Verified Reviews

4.5 out of 5
83% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2018
5 out of 5
by A verified traveler

Posted Jun 15, 2018
We were pleasantly surprised to find the room stocked with robes! Very helpful staff, centrally located, and they shuttled us to and from the train station.
5 out of 5
by A verified traveler from Los Angeles, CA

Posted May 29, 2018
Excellent location, right near the center of town and only a 5 minute walk to the trams to get up to the slopes. Breakfast was tasty and a good spread. Reception was helpful and kind. My room was great, clean, and cozy. Overall, will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted May 28, 2018
Very nice hotel with great hotel employees. Breakfast is wonderful. Close to everything and also has a shuttle to take you to train station and back. The sliding frosty bathroom door would be the only thing I didn’t like - it doesn’t close completely. But other than that a very nice hotel and would definitely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 14, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Great view of Matterhorn

Posted Apr 29, 2018
Stay in Hotel Bristol and request a room with view of Matterhorn then leave your curtains open so you can awake to the most majestic sight you can imagine. Treated well by staff and enjoyed an incredible breakfast with a wide selection. Shuttle available to train station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Nice hotel, Seeing Matterhorn

Posted Apr 11, 2018
Hotel staff so nice and have best recommendation for your stay. The room is clean and if you choose Matterhorn view, you can see Matterhorn all time when you stay.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 13, 2018 on Hotels
Great experience, would love to return some day.
4 out of 5
by Fatima

This traveler left a rating score only Posted Nov 5, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from CA

At the mountain

Posted Oct 31, 2017
It is in a a good location , short walking walking distance to everywhere in Zermatt