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SchlossHouse Zermatt – Wellbeing Rooms & Suites

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Rooftop HouseRoom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor pool
Rooftop HouseSuite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby lounge

Overview of SchlossHouse Zermatt – Wellbeing Rooms & Suites

SchlossHouse Zermatt – Wellbeing Rooms & Suites

4.0 star property
10.0 out of 10 Exceptional
10.0/10 Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
Bahnhofplatz 18, Zermatt, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular6 min walk
  • Popular LocationMatterhorn glacier paradise7 min walk
  • Popular LocationZermatt-Furi Gondola15 min walk
  • AirportSion (SIR)73 min drive

Room options

About this area


SchlossHouse Zermatt – Wellbeing Rooms & Suites is located in Zermatt City Centre, a neighborhood in Zermatt. Zermatt-Matterhorn Ski Paradise and Matterhorn glacier paradise are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Gorner Ridge. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as ice skating and snowshoeing.

What's nearby

  • Zermatt–Sunnegga Funicular - 6 min walk
  • Matterhorn Museum - 7 min walk
  • Mountaineers Cemetery - 7 min walk
  • Matterhorn glacier paradise - 7 min walk
  • Zermatt-Furi Gondola - 15 min walk

Getting around

  • Zermatt Gornergratbahn Station - 1 min walk
  • Sion (SIR) - 84 min drive


  • Hotel Alex - 2 min walk
  • Le Petit Royal - 2 min walk
  • Golden India - 1 min walk
  • Manud - 4 min walk
  • Ristorante Pizzeria CasaMia - 1 min walk

About this property

SchlossHouse Zermatt – Wellbeing Rooms & Suites

4-star hotel located in Zermatt City Centre
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at SchlossHouse Zermatt – Wellbeing Rooms & Suites. Indulge in a manicure/pedicure, a facial, and a sports massage at the onsite spa. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Multilingual staff, massage treatment rooms, and a front-desk safe
  • Free newspapers, helicopter/airplane tours, and luggage storage
  • Smoke-free premises, concierge services, and a porter/bellhop
Room features
All guestrooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Separate tubs/showers, children's robes, and hair dryers
  • 70-cm flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and electric kettles


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms


  • Free newspapers in lobby
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop


  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room


  • No elevator


  • Fireplace in lobby
  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Hypo-allergenic bedding


  • Bathrobes
  • Children's robe
  • Children's slippers
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels


  • 70-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar


  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties



Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18


Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
The check-in location differs from the property location; to check in, go to Schlosshotel my Lifestyle, Bahnhofplatz 18
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets stay free
Welcoming dogs only
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

SchlossHouse Zermatt – Wellbeing Rooms & Suites Hotel
SchlossHouse Zermatt – Wellbeing Rooms & Suites Zermatt
SchlossHouse Zermatt – Wellbeing Rooms & Suites Hotel Zermatt

Frequently asked questions

Does SchlossHouse Zermatt – Wellbeing Rooms & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at SchlossHouse Zermatt – Wellbeing Rooms & Suites?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at SchlossHouse Zermatt – Wellbeing Rooms & Suites on Jun 25, 2023 start from $292.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SchlossHouse Zermatt – Wellbeing Rooms & Suites pet-friendly?

Yes, this property allows dogs (limit 1 per room). There's a fee of CHF 15 per pet, per day.

How much is parking at SchlossHouse Zermatt – Wellbeing Rooms & Suites?

This hotel doesn't offer parking.

What time is check-in at SchlossHouse Zermatt – Wellbeing Rooms & Suites?

Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at SchlossHouse Zermatt – Wellbeing Rooms & Suites?

Check-out is at 11:00 AM.

Where is SchlossHouse Zermatt – Wellbeing Rooms & Suites located?

Located in Zermatt City Centre, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk.




Rating 10 - Excellent. 4 out of 4 reviews" "
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Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place - 100% Recommend
Very great stay. The staff was very friendly, the room/apartment I had was spacious and well equipped and the washer and dryer in my room was very useful. The breakfast was also wonderful. The location was extremely convenient. A quick three minute walk from the train station, the bus picks up right at the end of the road and the cog train is also at the end of the road. This literally made everything in Zermatt available to me with just a quick walk.
Stayed 4 nights in Dec 2022

10/10 Excellent

Jordi, the woodlands

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing town.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, super friendly staff, delicious breakfast, rooms are super comfortable and the location is also perfect
Stayed 2 nights in Feb 2022

10/10 Excellent


Stayed 4 nights in Feb 2022

General hotel information

Reasons to Book
Beautiful Rooms
Star Rating
Bahnhofplatz 18, Zermatt