Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
2.7 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Getaway With Friends
by Michaela from sweden

gret hotel

Posted Jul 24, 2015 on Hotels
perfect location. staff was really friendly and helpful. we got good service as soon as we arrived. they helped us with our bags to our room and it was a nice atmosphare.
Comment from Hotel Management
Oct 31, 2015 by zhukaijiu, Hotel Management
Distinguished guests: Thank you for your valuable comments, to serve you, we feel very honored, welcome you to come back to the Pipaxi Hotel!
4 out of 5
for Getaway With Friends
by Thomas from Boston

Good location & nice staff

Posted Jun 22, 2015 on Hotels
Hotel is very close to Zhangjiajie park (10 minute walk). Other than the park there is nothing around. They do have 1 English speaking staff member that they called to the lobby as soon as we walked in. Staff is very nice and very helpful. One thing to be cautious of: They offered us a free ride to the airport ($20 US value) if we gave them a good review so that may influence some reviews you see. We weren't going to the airport so we said no. The rooms are as clean as most 3 stars in China. Wifi only in the lobbies. Breakfast was Chinese but not bad.
Comment from Hotel Management
Sep 5, 2015 by zhukaijiu, Hotel Management
Many thanks for your review,we will do all to keep everything in order for our guest,Now we have keep our WIFI in order in everywhere,and We've made adjustments for foreign guests' breakfast,For example:Bread, butter, jam, coffee, etc.welcome again.welcome again to Pipaxi hotel.best regards,pipaxi hotel.
1 out of 5
by A verified traveler from 上海


Posted Sep 4, 2011
山間に囲まれたリゾートホテルのイメージのような写真につられて選んだホテルでしたが、失敗でした。これまで泊まったホテルの中では最低です。高い宿泊料でこのサービスなら詐欺にあった感じです。理由は下記の通り。 1.おそらく建てられた当時は立派なホテルであったと思われるが、今は白壁が汚れて、洗面所は蜘蛛の巣とお化け屋敷のよう、というのが第一印象でした。 2.バスタブに栓ができないので部屋を変えてもらいました。その部屋も栓が緩かったのですが、何とか湯が貯められる程度でした。しかし前の部屋にはあった網戸がありませんでした。 3。1泊めの朝食は数人の団体客がいたのでビュッフェスタイルでしたが種類が少なく、タンパク質の物は目玉焼きのみ。2泊めは数人だけの客のためか、漬け物、お粥、目玉焼き、蒸しパンが運ばれてきただけ、お粗末でした。 夕食もホテルで取りましたが、ほかに客がいなく、材料がないせいか、メニュー記載の料理の大半がが調理不可でした。結局、肉気のない粗末な野菜炒めとご飯で済ませざるを得ませんでした。 4.近くの森林公園ゲートまで徒歩15分かかり、タクシーも行ってくれないので、不便です。